Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Blackberry Developer Forum by BlackBerry May 25, 2010 - (Free Research) Access this BlackBerry support community forum to get the latest information regarding BlackBerry development. Topics include BlackBerry App World development, Java development, Web development, MDS runtime development, BlackBerry themes & animated graphics and much more.  (INFORMATION CENTER)

Transcript Series: Boosting Web Hosting Efficiency and Optimization by Sun Microsystems, Inc. and Intel Corporation July 17, 2009 - (Free Research) In this three part transcript series with industry expert Greg Schultz learn how to boost web hosting efficiency and optimization in your environment.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

KnowledgeStorm Advertising Overview: Build Brand Awareness among Technology Buyers by KnowledgeStorm, Inc (E-mail this company) June 05, 2007 - (Free Research) If you're looking to build awareness and consideration of your brand among technology buyers that rely on KnowledgeStorm, our advertising solutions will help you reach your target audience.  (ANALYST REPORT) READ ABSTRACT |

Marketing strategies to improve customer understanding by OpenText June 19, 2012 - (Free Research) In our customer-centric market, the voice of the consumer is having a major effect on day-to-day business decisions. This expert e-guide reveals tips and advice to help readers utilize marketing strategies to best improve the customer experience and understanding.  (EGUIDE) READ ABSTRACT |

It's all about customer satisfaction by Hewlett-Packard Limited May 20, 2013 - (Free Research) This brief video explores how high fashion brand Valentino improved its customer relations by developing and implementing a set of fully-integrated mobile apps. Watch now to discover the new technologies that supported Valentino's CRM initiatives.  (WEBCAST) READ ABSTRACT |

Your Business May Be Part of a Network - But Is It Truly Connected? by Crossgate April 08, 2010 - (Free Research) Business networks are key to competitive advantage. How businesses connect and communicate with partners in their business networks is important in this global economy. This article offers suggestions and examples of how to avoid getting bogged down in maintaining a business partner network and instead focuses on a business’s key differentiators.  (WHITE PAPER) READ ABSTRACT |

Gartner newsletter: What can social intelligence do for your business? by Hewlett-Packard Limited February 13, 2012 - (Free Research) Access this paper now to discover how your company can develop a strong social media strategy in a matter of a few days.  (EBRIEF) READ ABSTRACT |

Gartner newsletter: HP Business Intelligence by Hewlett-Packard Limited February 13, 2012 - (Free Research) This newsletter discusses the challenges many organizations face when trying to utilize 'social intelligence.' Access this resource now for insight on how to use data for enhanced customer interactions.  (WHITE PAPER) READ ABSTRACT |

Swiss Colony Integrates Web Data Using Pentaho by Pentaho Corporation June 07, 2010 - (Free Research) The Swiss Colony is one of the world's largest and most successful multi-title catalog companies, with a strong infrastructure to capture and report information. As e-commerce grew as a channel, a whole new series of analytical requirements emerged. The Swiss Colony turned to Pentaho to move to the next level in its BI and analytics capacity.  (WHITE PAPER) READ ABSTRACT |

Case Study: Park Nicollet Protects Vital SharePoint Data and Meets Compliance Objectives with DocAve by AvePoint, Inc. August 01, 2011 - (Free Research) This case study describes how Park Nicollet Health Services was able to leverage AvePoint's DocAve to meet crucial compliance objectives and protect vital SharePoint data.  (CASE STUDY) READ ABSTRACT |

Implementing Infrastructure as a Service by EMC Backup and Recovery Solutions March 30, 2011 - (Free Research) Because of its promise to dramatically improve the cost effective, elastic provisioning of IT services, cloud computing is the most discussed IT concept of the last decade. The goal of this white paper is to reduce some of the confusion that currently surrounds the discussion of cloud computing.  (WHITE PAPER) READ ABSTRACT |

Improve web content management with mobile marketing by OpenText January 02, 2012 - (Free Research) This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing.  (ANALYST REPORT) READ ABSTRACT |

Unlock the Value of Social Media Data by Hewlett-Packard Limited January 04, 2012 - (Free Research) Read this paper now to learn how you can implement social data practices into your current customer analytics program.  (WHITE PAPER) READ ABSTRACT |

E-Book: Enterprise search trends to watch: New approaches to old “findability” problems by Lucid Works October 04, 2011 - (Free Research) This eguide complied by our editorial team discusses the latest trends in enterprise search technology including how to build a business case for enterprise search projects and guidance on managing these projects.  (EGUIDE) READ ABSTRACT |

Scheduling, Facility, Hoteling Software: Sharing Desks, Offices, Conference Rooms, and Even Parking Spaces by DeskFlex August 2008 - (Free Research) Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software.  (WHITE PAPER) READ ABSTRACT |

E-Guide: PCI DSS 2011: Key themes to watch by IBM May 2011 - (Free Research) This expert tip pinpoints key observations and common themes related to what’s currently happening with today’s PCI DSS compliance programs and explains what’s in store for the future as companies transition to the PCI DSS 2.0 guidelines.  (EGUIDE) READ ABSTRACT |

Super themes shaping the ICT agenda in 2013 by ComputerWeekly.com February 2013 - (Free Research) Tim Jennings, chief IT analyst at Ovum identifies seven super themes that will shape the ICT agenda for the year ahead.  (ANALYST BRIEF) READ ABSTRACT |

Sprint Becomes More Efficient When Customers Go Online by Oracle Corporation UK Ltd December 2012 - (Free Research) Watch this webcast to learn why Sprint chose one platform to help them encourage customer self-service and drive customers from call centers to the website.  (WEBCAST)

Discover information integration and governance in your organization by IBM May 2011 - (Free Research) In this presentation transcript, Ron Powell will provide an overview of the information integration and governance theme and discuss the importance of the five topics within that theme: information integration, MDM, data warehousing and analytics, database management and tools, and database security and privacy, and lifecycle management.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Exmoor National Park Authority Uses Kofax Express to Help Optimise Efficiency by Kofax, Inc. February 2013 - (Free Research) This case study explores an automation tool that one organization utilised as a SharePoint connector to simplify the process of transitioning to Microsoft SharePoint to enhance their correspondence tracking system. Learn more about the results they achieved and how you could benefit from a similar strategy.  (CASE STUDY) READ ABSTRACT |

Ten Steps to an Enterprise Mobility Strategy by iPass Inc. (E-mail this company) January 2012 - (Free Research) Ensure traveling employees are productive while you control costs and security, with an enterprise mobility strategy.  (WHITE PAPER) READ ABSTRACT |

What You Need to Know About the Costs of Mobility   by iPass Inc. (E-mail this company) January 2012 - (Free Research) Control rising mobility expenses, uncover cost reduction opportunities, and improve operational efficiencies through an enterprise-defined mobility strategy.   (WHITE PAPER) READ ABSTRACT |

The Future of Web Content Management by Ektron, Inc. May 2011 - (Free Research) When a content management team is no longer enough to successfully attract and retain customers, what does the future hold for content management? How does context fit into the picture?  (WHITE PAPER) READ ABSTRACT |

The Seven C's of Web Content Management by Ektron, Inc. May 2011 - (Free Research) The web content management (WCM) market is experiencing a significant evolution as requirements for those platforms have expanded beyond just managing web content. Today, content and collaboration (C&C) professionals need to remember that the “C” in WCM no longer stands for just "content." This white paper delves into the 7 C's of WCM.  (WHITE PAPER) READ ABSTRACT |

Customer Communication Management by Pitney Bowes Business Insight July 2010 - (Free Research) CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.  (WEBCAST) READ ABSTRACT |

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