Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report. 

European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals. 

This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century. 

This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis. 

This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing. 

This case study outlines Kelley Blue Book's journey to virtualize their kbb.com site infrastructure to enable more frequent updates and faster deployment of code changes. In this paper you'll learn about the solutions implemented to not only improve virtual performance and efficiency, but also to reduce the burden on the company's IT staff. 

This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

This paper outlines a case study on headwear and handbag company Dorfman Pacific and how they improved their image management system. 

This resource examines how the New York Philharmonic digitized their enormous collections to provide universal online access with a robust, scalable document management system. 

This paper outlines a case study of the Carlson Rezidor Hotel Group and how it used Alfresco for its document management needs. 

This report is the first in a series of studies conducted by KnowledgeStorm and Universal McCann that will take a strategic look at the impact the blogs, podcasts and other emerging media formats have on B2B technology marketing. This first installment examines podcasting and provides valuable insight into this red-hot delivery mechanism. 

This brief video looks at how The New York Philharmonic utilized Alfresco's content management software to provide universal access to their vast archives of historical music. 

This white paper outlines a case study on Harvard Business Publishing and how they improved their Web content management system with Alfresco.