E-Commerce Orders Wireless White Papers, E-Commerce Orders Wireless Software, E-Commerce Orders Wireless Research, Hardware and Services

How Integrating E-Commerce with ERP Increases Revenue by Exact Software

March 20, 2012 - (Free Research)

This case study provides insight into a business products company that needed to find a way to integrate their e-commerce strategy with their existing enterprise resource planning (ERP) system. Learn how they were able to seamlessly manage their order statuses, histories, customer items, and more alongside their ERP software.

(CASE STUDY)

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SearchSAP.com E-Guide: Trends in order management technology by SAP America, Inc.

May 07, 2012 - (Free Research)

Read this expert e-guide to learn how advancements in order management technology can help you increase efficiency and effectiveness.

(EGUIDE)

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Leaders and Laggards in the Digital Economy by ComputerWeekly.com

March 28, 2012 - (Free Research)

The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it.

(IT BRIEFING)

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Booz&Co: M-Commerce Comes of Age. Collaborate to Succeed by ComputerWeekly.com

October 07, 2011 - (Free Research)

This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time.

(WHITE PAPER)

Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 24, 2012 - (Free Research)

This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.

(WEBCAST)

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The future of Government operations: Digital citizen survey by ComputerWeekly.com

May 02, 2012 - (Free Research)

This report from Accenture looks at the challenges facing the public sector in offering digital services.

(IT BRIEFING)

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The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com

September 05, 2011 - (Free Research)

Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.

(IT BRIEFING)

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Aberdeen Group: Business Value of Adapting Web Content for Mobile Devices (Sponsored by OpenText) by OpenText

January 02, 2012 - (Free Research)

This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing.

(ANALYST REPORT)

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Global Mobility and Working Effectively around the World by SuccessFactors

April 26, 2012 - (Free Research)

This webcast discusses global mobility and how to work effectively with global cultural differences.

(WEBCAST)

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Reverse Auction Best Practices by SAP America, Inc.

February 28, 2011 - (Free Research)

Reverse auctions are a key tool that sourcing organizations can use to bring about huge success if executed along with a well-defined sourcing process. Careful thought and planning must precede an auction event in order to achieve double-digit price compression.

(WHITE PAPER)

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Enhancing Microsoft SharePoint Security by TITUS

February 06, 2012 - (Free Research)

This white paper covers three key areas to address in order to secure the SharePoint document repository, and provides recommendations for how SharePoint administrations can enhance SharePoint security and apply security automatically and consistently across the SharePoint repository.

(WHITE PAPER)

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The future of mobile CRM by SugarCRM Inc.

March 20, 2012 - (Free Research)

In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape.

(EGUIDE)

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The future of work: Expections of the next-generation workforce by ComputerWeekly.com

September 21, 2011 - (Free Research)

This report from Cisco provides insight into the mindset, expectations and behaviour of the world's next generation of workers and what this will mean for businesses in preparing to accommodate the demands of this workforce.

(IT BRIEFING)

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Improving business processes and customer satisfaction with Cloud Applications by SAP America, Inc.

May 24, 2012 - (Free Research)

Many organizations struggle when it comes to improving sales, driving customer satisfaction, collaborating with business partners, and maximizing value of applications. Access this virtual environment for a bevy of content that can help you conquer your greatest business struggles ranging from optimizing sales to the cloud and beyond.

(VIRTUAL SEMINAR)

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Cost-effective, scalable and efficient: How Harvard Business publishing improved their WCM system by Alfresco Software

May 09, 2012 - (Free Research)

This white paper outlines a case study on Harvard Business Publishing and how they improved their Web content management system with Alfresco.

(WHITE PAPER)

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Case study: How Dorfman Pacific simplified document management by Alfresco Software

May 09, 2012 - (Free Research)

This paper outlines a case study on headwear and handbag company Dorfman Pacific and how they improved their image management system.

(WHITE PAPER)

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Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)

Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

(WHITE PAPER)

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Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 26, 2012 - (Free Research)

This paper discusses using predictive analytics to improve customer satisfaction.

(EBOOK)

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Understanding the Value of Customer Experience Management by OpenText

April 02, 2012 - (Free Research)

This webcast discusses how to understand customer perspective, increase customer lifetime value, and ultimately maximize the value of customer experience management (CEM).

(WEBCAST)

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Transforming the customer experience with technology by OpenText

March 27, 2012 - (Free Research)

In this expert e-guide, readers will learn best practices for allocating resources for CEM and tips for taking an employee-centric approach to CEM.

(EGUIDE)

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CEM - Using the Power of Analytics to Optimize Customer Delight by OpenText

January 02, 2012 - (Free Research)

This report highlights industry best practices for establishing and nurturing CEM programs that delight customers while improving overall business results.

(ANALYST REPORT)

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How to retain customer loyalty in the competitive retail market by Infor CRM

January 16, 2012 - (Free Research)

Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data.

(WHITE PAPER)

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Simplify ERP Software Upgrades with Community-Driven Development by Plex Systems

November 07, 2010 - (Free Research)

This paper explains how with a community-driven development approach, enhancements are driven by a community of users, which means the system constantly improves in the exact way a user requires. Continue reading to learn the power of community-driven product enhancement.

(WHITE PAPER)

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SilkPerformer ensures USA Technologies services meet demand spikes, satisfying customers and end-users by Micro Focus

May 17, 2012 - (Free Research)

USA Technologies sought a solution that offered better QA and testing to meet the expanding demand of transactions at its 48,000 point-of-sale, cashless micro-transaction machines. This paper outlines the solution it chose and how it offers an automated software load and elevated performance testing. Read this to learn more about its benefits.

(CASE STUDY)

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Microsoft SharePoint Server 2010: What's New and What's Changed? by Global Knowledge

March 17, 2010 - (Free Research)

SharePoint 2010 is the next step for companies that want to provide their employees the tools and information they need to be effective and efficient in the workplace. Learn the changes and improvements made to the six functional areas of SharePoint 2010 and how they come together to benefit your organization.

(WHITE PAPER)

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