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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more...
>> Discover more offerings from SAP America, Inc..
WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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IT jobswatch - opportunities in retail by ComputerWeekly.com

February 21, 2011 - (Free Research)
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of2010 the IT jobs market for permanent staff being recruited by retail organisations is up by5.1%.The growth indemand for IT staff in this sector shows 44.5% more vacancies being advertised than ayear ago. 
(WHITE PAPER) READ ABSTRACT |

Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services by Fairway Technologies, Inc.

November 02, 2010 - (Free Research)
This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience. 
(WHITE PAPER) READ ABSTRACT |

Harvey Nash CIO Survey 2012 by ComputerWeekly.com

May 14, 2012 - (Free Research)
CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012. 
(IT BRIEFING) READ ABSTRACT |

Presentation Transcript: Location Evaluation Factors for Offshore Outsourcing: The Promise and the Peril by Accenture

March 17, 2009 - (Free Research)
When it comes to offshore outsourcing, security and location decisions have become more important overtime. Read this presentation transcript from the webcast of the same name and discover best practices and security risks in offshore outsourcing. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com

December 20, 2011 - (Free Research)
In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. 
(EZINE) READ ABSTRACT |

The Business Case for Outsourcing to Vietnam by LogiGear Corporation

June 14, 2011 - (Free Research)
This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam. 
(WHITE PAPER) READ ABSTRACT |

Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness by LogiGear Corporation

August 2008 - (Free Research)
This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing. 
(WHITE PAPER) READ ABSTRACT |

HP's Industry Leading Offshore Capability by Hewlett-Packard Limited

October 2013 - (Free Research)
This on-demand webcast introduces an industry-leading offshore capability designed with a new age of people and applications in mind. 
(WEBCAST) READ ABSTRACT |

European cross-border e-commerce by ComputerWeekly.com

January 2012 - (Free Research)
European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals. 
(IT BRIEFING) READ ABSTRACT |

UK IT priorities 2012 by ComputerWeekly.com

August 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies. 
(IT BRIEFING) READ ABSTRACT |

Pharma's New Worldview: Transforming R&D through Emerging Markets by IBM Line of Business

June 2008 - (Free Research)
This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities. 
(WHITE PAPER)

Your Business May Be Part of a Network - But Is It Truly Connected? by Crossgate

April 2010 - (Free Research)
Business networks are key to competitive advantage. How businesses connect and communicate with partners in their business networks is important in this global economy. This article offers suggestions and examples of how to avoid getting bogged down in maintaining a business partner network and instead focuses on a business’s key differentiators. 
(WHITE PAPER) READ ABSTRACT |

The future of Government operations: Digital citizen survey by ComputerWeekly.com

May 2012 - (Free Research)
This report from Accenture looks at the challenges facing the public sector in offering digital services. 
(IT BRIEFING) READ ABSTRACT |

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com

November 2011 - (Free Research)
In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. 
(EZINE)

Computer Weekly 1 November 2011: Read this week's issue of the UK's leading technology publication, with the latest news, analysis and opinion for IT managers by ComputerWeekly.com

October 2011 - (Free Research)
In this week's Computer Weekly, we examine the IT challenges facing retailers in a world of multi-channel shopping; our latest Buyer's Guide looks at upgrading from Windows XP to Windows 7 as XP approaches the time Microsoft ceases support; and we kick-off this year's search for the most influential people in UK IT. Download the new issue now. 
(EZINE) READ ABSTRACT |

Gartner Magic Quadrant: Selecting a vendor by IBM

November 2011 - (Free Research)
The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors. 
(WHITE PAPER) READ ABSTRACT |

PCI compliance in the cloud: Can cloud service providers manage PCI? by Hewlett-Packard Company

April 2013 - (Free Research)
Outsourcing credit card processing has emerged as a sensible solution for staying compliant with Payment Card Industry (PCI) demands, as well as a great way to cost-effectively cut down on risk.Read this expert guide to learn how outsourcing can help make life easier with a number of benefits. 
(EGUIDE) READ ABSTRACT |

Accelerating Return on Investment through B2B Outsourcing by Crossgate

February 2010 - (Free Research)
In the past, companies relied on software, developers, and consultants to adapt internal technology to fit their business. By outsourcing B2B to integrate suppliers and operations, companies can reduce ongoing infrastructure costs, reduce the amount of staff required to perform daily tasks, and most importantly, create organizational agility. 
(WHITE PAPER) READ ABSTRACT |

Extraprise CRM Support Survey Report by Extraprise Group, Inc.

August 2008 - (Free Research)
This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group's COLLABORATE 08 conference in April 2008. 
(WHITE PAPER) READ ABSTRACT |

Pharma's New Worldview: Transforming R&D through Emerging Markets by IBM Line of Business

July 1967 - (Free Research)
This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities. 
(WHITE PAPER)

9 Steps to Building a Business Case for B2B Integration by IBM

February 2011 - (Free Research)
Putting together a business case does not rank high on most IT executives’ list of favorite activities. But the ability to put together a compelling case is now more than ever a core competency. This paper explains how you can significantly increase your chances of approval if you follow the nine steps provided within. 
(WHITE PAPER) READ ABSTRACT |

Now Is the Time to Rethink Your B2B Integration Strategy by IBM

February 2011 - (Free Research)
As enterprises find new offerings and better products available to them, and as customer requirements change, there is a move to reassess and improve their processes involving B2B integration. This white paper provides guidance and tools that will help guide B2B teams as they go through their reassessment. 
(WHITE PAPER) READ ABSTRACT |

Swiss Colony Integrates Web Data Using Pentaho by Pentaho Corporation

June 2010 - (Free Research)
The Swiss Colony is one of the world's largest and most successful multi-title catalog companies, with a strong infrastructure to capture and report information. As e-commerce grew as a channel, a whole new series of analytical requirements emerged. The Swiss Colony turned to Pentaho to move to the next level in its BI and analytics capacity. 
(WHITE PAPER) READ ABSTRACT |

The Business Case for Outsourcing Software Testing to a Separate Vendor by LogiGear Corporation

January 2006 - (Free Research)
This whitepaper will explore the single-source, and the multi-source approach to application development, highlighting the advantages and disadvantages of each, and pointing out the distinct advantages that multi-sourcing has over single-sourcing. 
(WHITE PAPER) READ ABSTRACT |

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? by ABS Associates, Inc.

February 2008 - (Free Research)
Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy. 
(WHITE PAPER) READ ABSTRACT |

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