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Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
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Gartner Magic Quadrant: Selecting a vendor by IBM
November 03, 2011 - (Free Research)
The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors.
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Gartner: HTML5 and the journey to the modern web by ComputerWeekly.com
July 31, 2012 - (Free Research)
Gartner analysts explain what steps IT departments need to take to take advantage of HTML5 and why they need to act sooner rather than later.
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Gartner Magic Quadrant reveals fragmented social CRM market by Infor CRM
February 08, 2012 - (Free Research)
This tip guide provides you with Gartner's expert insights into this fragmented social CRM market and predictions for the future of social CRM from their 2011 Magic Quadrant for Social CRM.
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Gartner: Context-aware computing by ComputerWeekly.com
June 01, 2012 - (Free Research)
Gartner analysts, William Clark, David W Cearley and Avivah Litan, explain how business can exploit context-aware computing and social media.
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Personalization Driving E-Commerce by Limelight Networks, Inc.
January 28, 2013 - (Free Research)
Gartner analysts predict that mobile apps and Web 2.0 will be a deciding factor in 50% of your sales by 2015. In order to keep pace, your e-commerce processes need to evolve to include CRM technologies. Read on to learn what 6 factors are essential for an effective e-commerce/CRM merger.
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Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com
May 20, 2013 - (Free Research)
Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM).
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Gartner newsletter: HP Business Intelligence by Hewlett-Packard Limited
February 13, 2012 - (Free Research)
This newsletter discusses the challenges many organizations face when trying to utilize 'social intelligence.' Access this resource now for insight on how to use data for enhanced customer interactions.
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Gartner: How to bridge the gap between business and social apps by ComputerWeekly.com
November 02, 2010 - (Free Research)
The promise of creating value by harnessing collective activities is attracting organisations to technology that connects employees, engages customers and partners inconversation, or boosts their R&D through crowd-sourcing initiatives.
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Expert Tips for a New Era of Application Integration by TIBCO Software Inc.
March 25, 2013 - (Free Research)
The complexity of today's communications calls for new application integration strategies. In part one of this in-depth resource, Benoit Lheureux, a research vice president at Gartner, explains how master the five integration competencies will put you at a competitive advantage.
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Computer Weekly - 31 January 2012: The importance of IT strategy by ComputerWeekly.com
January 31, 2012 - (Free Research)
In this week’s Computer Weekly, we look at the importance of IT strategy when budgets are under pressure. The first part of our Buyer’s Guide to virtualisation examines the barriers preventing many organisations from adopting the technology; and Transport for London’s CIO talks about how IT helps avoid Olympic travel chaos. Download the issue now.
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The Forrester Wave™: Web Content Management For Digital Customer Experience, Q2 2013 by Adobe Systems, Inc.
May 17, 2013 - (Free Research)
As new technologies like mobile and cloud computing emerge, IT professionals are forced to drill deeper into specialized product and technology expertise — often at the expense of high-level strategic thinking. View this Gartner report to examine the issues with IT groups and organizations as a whole.
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Collaborative and Comprehensive: A Bold New Look for Global Sourcing by Accenture
June 2008 - (Free Research)
This paper explores challenges and opportunities inherent in the global sourcing movement and provides at least five capabilities to be mastered if an organization is to achieve world-class status in the sourcing approaches and management techniques.
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MarketScope for Web Content Management by Interwoven, Inc.
October 2008 - (Free Research)
This <i>Gartner RAS Core Research</i> white paper lays out key points IT professionals must consider when employing web content management technologies.
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Magic Quadrant for Web Content Management by SDL Web Content Management Solutions Division
September 2010 - (Free Research)
This Magic Quadrant will help CIOs and business and IT leaders that are analyzing their Web strategies to assess whether they have the right Web Content Management offering to support them. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products.
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Text Analytics: Two Worlds Collide by SAS Institute Inc.
July 2010 - (Free Research)
We're all suffering from information overload. We can’t consume the volume of information that we receive every day, so if we think it might be valuable, we try to file it in a safe place for use at some time in the future. Read this white paper to learn more about the latest mashup for business analysts, Text Analytics.
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How WAN Optimization Helps Enterprises Reduce Costs by Riverbed Technology, Inc.
April 2013 - (Free Research)
To enhance revenue, businesses are investing in technologies that boost productivity. But if it all relies on a network that is being deluged with data, how can IT professionals side-step these issues to increase productivity and reduce costs? Learn more.
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