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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Premier Issue of the CIO Decisions Midmarket Ezine - "The Green Monster" by CIO Decisions

June 2008 - (Free Research)
This document highlights what you need to know about power consumption, server virtualization and outfitting data centers to make the most of the new technologies. 
(EZINE)

Gartner: HTML5 and the journey to the modern web by ComputerWeekly.com

July 2012 - (Free Research)
Gartner analysts explain what steps IT departments need to take to take advantage of HTML5 and why they need to act sooner rather than later. 
(ANALYST BRIEF) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com

July 2012 - (Free Research)
This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology. 
(ANALYST BRIEF) READ ABSTRACT |

Gartner: Context-aware computing by ComputerWeekly.com

June 2012 - (Free Research)
Gartner analysts, William Clark, David W Cearley and Avivah Litan, explain how business can exploit context-aware computing and social media. 
(ANALYST BRIEF) READ ABSTRACT |

Your Business May Be Part of a Network - But Is It Truly Connected? by Crossgate

April 2010 - (Free Research)
Business networks are key to competitive advantage. How businesses connect and communicate with partners in their business networks is important in this global economy. This article offers suggestions and examples of how to avoid getting bogged down in maintaining a business partner network and instead focuses on a business’s key differentiators. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange, Issue 7 by SearchCRM

November 2012 - (Free Research)
This 3-article E-Zine offers analysis and advice for the CEM professional. In the featured article, Cameron Kittle reviews CEM technologies and shares the thoughts of industry observers who stress that a company should first know what it intends to do with its wired connection to customers. Continue on for this article and more. 
(EZINE) READ ABSTRACT |

Customer Experience Exchange E-Zine Issue 2 by SearchCRM

January 2012 - (Free Research)
This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. 
(EZINE)

E-Book: How to keep customers -- and keep them happy: High-return tactics for building customer loyalty by Microsoft

October 2011 - (Free Research)
This ebook is full of expert advice for implementing a successful customer experience management (CEM) plan. 
(EBOOK)

What's New in Enterprise Search in SharePoint 2010 by Microsoft Corporation India Pvt Ltd

November 2009 - (Free Research)
Microsoft SharePoint Server 2010 offers all of the enterprise search features and functionality that are in Microsoft Office SharePoint Server 2007 and provides many new enterprise search capabilities. This article summarizes the new enterprise search features and functionality in SharePoint Server 2010. 
(WHITE PAPER) READ ABSTRACT |

Technical diagrams of SharePoint 2010 Architecture by Microsoft Corporation India Pvt Ltd

November 2009 - (Free Research)
This article contains a number of technical diagrams describing Microsoft SharePoint Server 2010 features, upgrade considerations, and benefits. Many of these resources are visual representations of recommended solutions. They include poster-sized documents available in formats including Microsoft Office Visio 2007 files, PDF files, and XPS files. 
(WHITE PAPER) READ ABSTRACT |

SQL Server 2000 Security Best Practices by Global Knowledge Network, Inc.

November 2004 - (Free Research)
The security of SQL Server database servers has become a top priority for database administrators. This article examines best practices that can be employed to secure Microsoft SQL Server 2000 databases. It provides an overview of the security model in SQL Server 2000 and discusses best practices you can employ to secure yours. 
(WHITE PAPER) READ ABSTRACT |

Developing HTML5 Applications for AppUp: Part 1 A Simple Example by Intel

December 2011 - (Free Research)
This is the first in a series of articles covering how to develop HTML5 applications for Intel AppUp. This first article will cover the basics of getting a minimal application packaged using the Encapsulator tool. Later articles will describe some larger example applications that illustrate different features of HTML5. 
(TRAINING GUIDE)

How to Bridge the Gap Between Business and Social Apps by ComputerWeekly.com

November 2010 - (Free Research)
The promise of creating value by harnessing collective activities is attracting organisations to technology that connects employees, engages customers and partners inconversation, or boosts their R&D through crowd-sourcing initiatives. 
(WHITE PAPER) READ ABSTRACT |

HTML5: Painting with Canvas by Intel

December 2011 - (Free Research)
With the newly introduced canvas element in HMTL5, all you need to do is put an element on your page and paint anything you want by creating scriptable graphics with JavaScript. Read this article to learn how to paint on a page with HTML5's canvas element through a simple painting application example. 
(TECHNICAL ARTICLE)

Stand and Be Heard by Iron Mountain

September 2013 - (Free Research)
The purpose of this article is not to shed light on significant advancements in the field of records and information management, but rather help highlight some of the most common and not so common records concerns that should be considered when transferring or acquiring a large MSR portfolio. 
(WHITE PAPER) READ ABSTRACT |

The Seven Best Practices of Highly Effective eDiscovery Practitioners: Powerful Lessons in eDiscovery Success by Guidance Software, Inc.

April 2010 - (Free Research)
The Seven Best Practices of Highly Effective eDiscovery Practitioners article provides legal professionals with insight on how they and other members of the eDiscovery team can achieve a repeatable, defensible in-house eDiscovery process. Read this paper to learn so much more. 
(WHITE PAPER) READ ABSTRACT |

Designing Artificial Intelligence for Games (Part 1) by Intel Software Network

June 2009 - (Free Research)
This article begins a four part series that explores the following important AI concepts and how to optimize them to run on today’s cutting edge multi-core processors. 
(WHITE PAPER)

Mobile Optimization – It’s Now or Never by AT&T Corp

September 2011 - (Free Research)
Read this article to discover best practices for creating a a consumer-friendly, mobile shopping experience. 
(WHITE PAPER)

Fair exchange protocols with anonymity and non-repudiation for payments by ComputerWeekly.com

May 2013 - (Free Research)
This article in our Royal Holloway Information Security series looks in detail at two key principles necessary for secure payments: fair exchange and non-repudiation. 
(ESSENTIAL GUIDE) READ ABSTRACT |

The Human Face of Big Data: Data Driven by ComputerWeekly.com

January 2013 - (Free Research)
Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris. 
(BOOK) READ ABSTRACT |

LEGO: Nurturing Consumer Loyalty Bloomberg BusinessWeek Article by SAP America, Inc.

December 2011 - (Free Research)
This LEGO customer success story reported by Bloomberg Businessweek highlights how LEGO leverages SAP Customer Relationship Managment (SAP CRM), especially the loyalty management software, to run the compnay's customer loyalty program. 
(WHITE PAPER) READ ABSTRACT |

How to retain customer loyalty in the competitive retail market by Infor CRM

January 2012 - (Free Research)
Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data. 
(WHITE PAPER) READ ABSTRACT |

Leveraging Social Media to Drive Retail Sales and Enhance Customer Experience by Wipro Technologies

December 2009 - (Free Research)
Read this article for an examination of three considerations for social media: social media driving revenue, customer experience and tracking and using social media measurement tools. 
(WHITE PAPER) READ ABSTRACT |

Webcast: BDIG Overview by IBM

September 2013 - (Free Research)
Subscribe today for exclusive access to the latest video content, articles, updates, and white papers from your industry experts and have the opportunity to speak with an IBM representative. Welcome to the community. 
(WEBCAST) READ ABSTRACT |

SearchContentManagement eGuide: Best Practices for Selecting a Web Content Management Strategy by Percussion Software, Inc. (E-mail this company)

January 2012 - (Free Research)
Read this e-guide from our editorial team to learn five key steps to successful web content management (WCM) strategies and how to select a WCM system. 
(EGUIDE) READ ABSTRACT |

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