This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management. 

Read this exert e-guide to learn how to avoid the pitfalls of SAP sales order management that all too often lead to data confusion. 

<p>This paper explains how packet loss can be properly measured throughout an enterprise, and what can be done to mitigate its effects in real-time.</p> 

This paper discusses using predictive analytics to improve customer satisfaction. 

Today’s global supply chains are marked by lack of visibility and long decision-making times that make it difficult to plan and execute with the speed and precision required by today's volatile markets. This paper explains how to establish a highly collaborative, demand-driven planning process that will help you overcome these modern challenges. 

<p>This white paper offers an overview of key considerations for implementing a strategy to automate fax and email orders (plus EDI, web and other order sources) into your enterprise resource planning (ERP) system.</p> 

This case study provides insight into a business products company that needed to find a way to integrate their e-commerce strategy with their existing enterprise resource planning (ERP) system. Learn how they were able to seamlessly manage their order statuses, histories, customer items, and more alongside their ERP software. 

If your company is looking to overcome the challenges of fax and e-mail customer orders while gaining the efficiencies of automated, electronic processing of transactions into your SAP system, then read this white paper as it outlines essential factors you must consider first. 

This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 

This expert e-guide features insight from quality assurance expert Lisa Crispin on the risks and benefits of outsourcing performance testing. Crispin also offers tips on different performance testing measures and discusses performance testing specialists within agile software development. 

This white paper provides 10 key best practices to help your organization effectively manage change to your enterprise resource planning (ERP) systems, with particular attention to upgrading to R12. 

<p>This expert e-book provides strategies to reliably measure the energy efficiency of your data center. Learn how your organization can apply metrics in a consistent way allowing for improved power consumption.</p>