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Web Self-Service: The Cornerstone of Multi-Channel Customer Experience Management by IntelliResponse October 14, 2009 - (Free Research) In today’s highly competitive economic climate, there is no margin for error when it comes to attracting and retaining customers. Businesses must now offer more channels of communication, more customer options, and faster responses than ever before.  (WHITE PAPER) READ ABSTRACT |

Software-As-A-Service: An Ideal E-mail Archive Solution for Medium-Size Businesses by Google July 31, 2009 - (Free Research) Despite the many benefits of using email archiving, many organizations still have not adopted an archiving solution and continue to manage their messaging storage levels with quotas. In this analyst report, we'll discuss why medium sized businesses need email archiving, how to make an informed purchase, and make the case for SaaS based archiving.  (ANALYST REPORT) READ ABSTRACT |

Email Archiving Made Easy for Medium-Size Businesses by Google July 31, 2009 - (Free Research) Brian Babineau, Senior Analyst with Enterprise Strategy Group, along with Google's Adam Swidler, shares insights and best practices on email archiving and how SaaS-based e-mail archiving is ideal for medium size businesses.  (WEBCAST) READ ABSTRACT |

Podcast- Picking the Right Thin Client by Pano Logic, Inc November 20, 2009 - (Free Research) This podcast, featuring Brian Madden and Gabe Knuth, provides expert advice to help you select the right thin client for your environment. Learn which features are important and how to manage thin clients effectively.  (PODCAST) READ ABSTRACT |

HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server by Hewlett-Packard Company September 01, 2009 - (Free Research) Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.  (WHITE PAPER) READ ABSTRACT |

Four Key Ingredients for Successful Mobile Services by Hewlett-Packard Company September 01, 2009 - (Free Research) To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work.  (WHITE PAPER) READ ABSTRACT |

How to Protect Data Against Theft and Ensure That it Remains Confidential - No Matter Where it is Stored by Sophos Inc. September 01, 2009 - (Free Research) This white paper introduces SafeGuard Enterprise 5.40, an innovative solution from Sophos that fulfills all the requirements a company could have for protecting confidential data on mobile PCs and data media.  (WHITE PAPER) READ ABSTRACT |

Dell Microsoft Windows Server 2008 Hyper-V Reference Architecture by Dell and Microsoft December 05, 2008 - (Free Research) This paper proposes several sample virtualization architectures based on Dell's server and storage products. Architectures are divided into three main categories: Small, Medium, and Large. These categories are based on the features and capacity of each product, as well as the complexity of the overall architecture.  (WHITE PAPER) READ ABSTRACT |

Iron Mountain’s Cloud-Based Protection for Servers by Iron Mountain Digital November 16, 2009 - (Free Research) Managed Service Providers working with smaller businesses can help them better protect their data with two cloud-based strategies from Iron Mountain. Learn how LiveVault and CloudRecovery can bring your customers peace of mind.  (WHITE PAPER) READ ABSTRACT |

Maximize Business Results Online: How Web Content Management Technology is Transforming Digital Marketing by SDL Tridion March 02, 2009 - (Free Research) This report is a guide for identifying best practices in online content Research Benchmark management and maximizing business benefits of the web. The findings highlight the strategic value of web content management and link the technology and practices of Best-in-Class organizations to top line revenue, customer loyalty, and customer experience.  (ANALYST REPORT) READ ABSTRACT |

Tapping into the Universal Video API: Hardware Acceleration through the Intel® Media SDK by Intel August 20, 2009 - (Free Research) This article offers an in-depth overview of the just-released Intel Media SDK, an API that offers a single-source approach for targeting a broad range of Intel architectures.  (JOURNAL ARTICLE)

Dell PowerEdge T610 Server - All-in-One 2-socket tower for small-to-medium size businesses and remote offices by Dell, Inc. and Intel May 19, 2009 - (Free Research) he Dell PowerEdge T610 server is a key data center building block for IT professionals seeking the highest level of performance. Read this article to learn more about the technical aspects of the Dell PowerEdge T610.  (PRODUCT OVERVIEW) READ ABSTRACT |

Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies by Sun Microsystems, Inc. April 16, 2009 - (Free Research) Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented.  (WHITE PAPER) READ ABSTRACT |

Making the News: Dell helps a media company maintain its competitiveness in the evolving news business, reducing the time needed to publish breaking stories by 50 percent by Dell, Inc. and Intel February 01, 2008 - (Free Research) This case study looks at Media General a large regional communications company with over four dozen TV stations and newspapers plus an extensive online service. With the rapidly growing demand for online services and the changing online environment Media General turned to Dell for solutions.  (CASE STUDY) READ ABSTRACT |

The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real-Time Collaboration Tools by Citrix Online August 19, 2009 - (Free Research) This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools.  (EBOOK) READ ABSTRACT |

Has 3D’s Time Come? TurboSquid ushers in a new golden age for 3D using a Dell mobile workstation—outperforming a desktop by up to 15% by Dell, Inc. and Intel February 01, 2009 - (Free Research) Read this case study to see how Dell’s Precision mobile workstation enabled TurboSquid, a 3D media company, to leverage their product and focus on the work and not the hardware.  (CASE STUDY) READ ABSTRACT |

Enabling High-Performance Video Encoding, Decoding, and Preprocessing by Intel August 03, 2009 - (Free Research) The version 1.0 release of the Intel® Media Software Development Kit (SDK) equips developers with a standard application programming interface (API) for creating video solutions that target consumer and professional uses. Read this article to learn more about this product as well as the benefits for developers.  (TECHNICAL ARTICLE)

Best Practices for Deploying anSAP Landscape Using The c-3000 Blade Enclosure and the MSA2000 (Windows/MS-SQL) by Avnet, HP and Partners February 13, 2009 - (Free Research) This white paper discusses detailed best practices for deploying a 150-user, 250-GB, three-tiered SAP® Enterprise Resource Planning (ERP) landscape.  (WHITE PAPER) READ ABSTRACT |

FalconStor® Virtual Tape Library (VTL) - Tape Export with Tape Stacking Demo by FalconStor Software November 09, 2009 - (Free Research) Tape export is process of moving data from virtual tape to physical tape. Tape stacking allows multiple virtual tapes to be consolidated onto a single physical tape in order to save on tape media consumption. The concept is very simple and also very useful. Please watch this video for examples of how FalconStor VTL functions.  (PRODUCT DEMO) READ ABSTRACT |

VMware and Dell Solutions for Small to Medium Business: Ensuring Rapid, Reliable and Affordable Disaster Recovery by Dell and VMware February 01, 2009 - (Free Research) Affordable high availability and disaster recovery solutions are critical to the survival of all SMBs in the event of a disaster. Building on years of helping SMBs protect their information, VMware and Dell provide cost-effective and robust data protection, disaster recovery, and high availability solutions.  (PRODUCT OVERVIEW) READ ABSTRACT |

Ten Ways SMBs Can Get More from Their IT Budgets by Dell and VMware December 31, 2008 - (Free Research) Virtualization technology presents a number of opportunities for driving capital and operational efficiency for SMBs. Read this brief paper to learn ten cost-saving strategies.  (ARTICLE) READ ABSTRACT |

Ensuring High Service Levels in Cloud Computing: Keys to Effective Service Management by Nimsoft, Inc. November 04, 2009 - (Free Research) For many organizations, the move to cloud computing is imminent. This paper features a range of practical insights into some key issues your organization should be aware of. It looks at some of the most pressing challenges cloud computing presents in terms of service level management and offers tips for overcoming these obstacles.  (WHITE PAPER) READ ABSTRACT |

Extending the Benefits of Virtualization to Remote Office and Branch Locations, Small to Medium Businesses and Web Hosters by VM6 Software October 27, 2009 - (Free Research) VM6 provides affordable software solutions to extend the benefits of enterprise-class virtualization to remote offices and branch locations (ROBO), small to medium businesses and web hosters.  (WHITE PAPER) READ ABSTRACT |

Solutions for Small to Medium Data Centers by APC October 23, 2009 - (Free Research) APC® by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure® HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes.  (WHITE PAPER) READ ABSTRACT |

Enhanced Caching of Static Flash Video: Smoothing Popularity Based Traffic Bursts by Blue Coat October 22, 2009 - (Free Research) The proliferation of user-generated content and video sharing sites has made for a constant source of new material. However, the bandwidth demands of such media often congest WAN links. One approach is to just block flash video. This technical brief presents an alternate approach that can allow video and business critical applications to co-exist.  (TECHNICAL ARTICLE) READ ABSTRACT |

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