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Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry

February 26, 2009 - (Free Research)
In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company. 
(CASE STUDY) READ ABSTRACT |

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc.

November 04, 2009 - (Free Research)
This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes. 
(WHITE PAPER) READ ABSTRACT |

School Bus Operator Drives Competitive Advantage with Blackberry Solution by BlackBerry

February 25, 2009 - (Free Research)
Southland Transportation, providing school bus and other transportation services, deployed BlackBerry® smartphones, with a custom-built application, to their drivers so they can report road conditions and delays quickly and easily providing timely and accurate updates for everyone. 
(CASE STUDY) READ ABSTRACT |

The Secret to Designing Products Customers Love: Manage Requirements Effectively by Jama Software

February 01, 2010 - (Free Research)
Requirements management is critical to the successful development of today's modern products. Read this Analyst Report from the Aberdeen Group, including a case study on Intrapace's use of Jama Contour, to find out how requirements management helps companies accelerate development cycles, improve profit margins and design great products. 
(ANALYST REPORT) READ ABSTRACT |

County Law Enforcement Agencies Use PocketCop on Blackberry Smartphones to Access Police Information by BlackBerry

February 26, 2009 - (Free Research)
This case study explains how Franklin County Sheriff's Office deployed PocketCop on BlackBerry® smartphones, a wireless application that allows secure, over-the-air access to law enforcement and motor vehicle databases. 
(CASE STUDY) READ ABSTRACT |

Notebook and Netbook Adoption in the Enterprise by Dell, Inc. and Intel

October 02, 2009 - (Free Research)
In this tech adoption profile commissioned by Dell and Intel, Forrester Consulting presents the results of a survey conducted with North American IT decision makers regarding enterprise adoption of notebooks, netbooks, and alternative computing models. 
(ANALYST REPORT) READ ABSTRACT |

Google Communications Intelligence Report: Business in the Cloud - 2010 Outlook by Google

December 01, 2009 - (Free Research)
This white paper will share the findings of a global, multi-industry study (sponsored by Google) of 1,125 IT decision makers to track perceptions about cloud computing and the key business drivers behind the growth in cloud-based solutions. 
(WHITE PAPER) READ ABSTRACT |

Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence by myDIALS Inc.

November 04, 2009 - (Free Research)
This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement. 
(WHITE PAPER) READ ABSTRACT |

Deploying Operating System Images on Dell Business Client Systems using Microsoft® Deployment Toolkit (MDT) 2008 by Dell, Inc. and Intel

June 01, 2009 - (Free Research)
The Microsoft® Deployment Toolkit (MDT) 2008 provides unified processes and tools for desktop and server OS deployment using a common deployment console and a collection of best practices. The toolkit provides a single mechanism for image creation and an automated installation process to reduce deployment time. 
(WHITE PAPER) READ ABSTRACT |

E-guide: Security Framework for Compliance Drivers by ArcSight, Inc.

September 10, 2009 - (Free Research)
This Pocket E-Guide examines using one or more of the compliance regulations as a framework rather than relying solely on the traditional information security guides to build a security framework. 
(EGUIDE) READ ABSTRACT |

The Telecom Transformation E-Guide: Understanding Key Drivers by Alcatel-Lucent

June 10, 2009 - (Free Research)
Only rock-solid planning will get you to next-generation network and services convergence, and this Telecom Insights guide walks you through the trends affecting the telecom services business and lays out a path to getting there. 
(EGUIDE) READ ABSTRACT |

Windows Server 2008 and New Group Policy Settings by Global Knowledge

December 2008 - (Free Research)
This paper takes an introductory look at the new categories of Group Policy, but anyone moving to Windows Server 2008 technologies would do well to consider the changes and additions to the existing policy categories, too. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Data Protection Market Drivers and Channel Opportunities by Sophos Inc.

December 2009 - (Free Research)
Join Andy Briney and Chris Doggett as they provide insight into the reseller opportunities in data leak protection and endpoint security. Read this transcript to get answers to your biggest data leak protection reseller questions, including how a partner can differentiate themselves and what a VAR should consider when searching for a solution. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Data Protection Market Drivers and Channel Opportunities by Sophos Inc.

November 2009 - (Free Research)
Join Andy Briney and Chris Doggett as they provide insight into the reseller opportunities in data leak protection and endpoint security. In this videocast get answers to your biggest data leak protection reseller questions, including how a partner can differentiate themselves and what a VAR should consider when searching for a solution. 
(VIDEO) READ ABSTRACT |

Oracle AppCast: Aligning Finance and Operations with Business Strategy by Oracle Corporation

September 2009 - (Free Research)
Complexity, uncertainty, global competition and shrinking cycle times are all challenges organizations face today. As a result, finance needs to take on the role of a business partner and work with operations to accommodate the business plan. In order to do this, the proper tools need to be in place. 
(PODCAST) READ ABSTRACT |

Desktop virtualization: An End-to-end Solution View by Dell, Inc.

November 2009 - (Free Research)
View this videocast for a solution perspective on desktop virtualization, the drivers behind it and the challenges in achitecting and implementing it. 
(VIDEOCAST) READ ABSTRACT |

Cost Effective - High Impact Business Solutions with Dell & VMware vSphere by Dell, Inc.

November 2009 - (Free Research)
This video discusses how virtualization has gone beyond data center consolidation to become a key strategic driver for maximizing IT cost savings while enabling organizations to deliver solutions to customers in a timely manner and within SLA requirements. 
(VIDEO) READ ABSTRACT |

Management Excellence: The Metrics Reloaded by Oracle Corporation

September 2008 - (Free Research)
In performance management, consistency is king. The simple sounding steps-identify and focus on value drivers, and align the organization to drive results - beg the question: What's the best performance management framework? Read this paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Using Open-Source SOA in an Enterprise Deployment by Sun Microsystems, Inc.

March 2009 - (Free Research)
This paper provides a brief overview of the benefits of open source and the business drivers behind its market momentum. The paper also describes Sun's modular, open-source approach to an SOA. 
(WHITE PAPER) READ ABSTRACT |

Extracting Value from Enterprise Log Data by ArcSight, Inc.

November 2008 - (Free Research)
This whitepaper outlines the drivers for log management as well as their underlying challenges and drive towards a common set of requirements for evaluation of log management tools. 
(WHITE PAPER) READ ABSTRACT |

Selecting a Performance Management Solution Built on Leading Technology by PROPHIX

December 2009 - (Free Research)
Businesses, especially finance departments, are challenged to be more effective at acting upon key performance indicators (KPIs). Flexible, yet powerful analytical tools can increase visibility to operational drivers. Read this paper to learn about technology solutions that can remove the responsibility of powerful performance management from IT. 
(WHITE PAPER) READ ABSTRACT |

Windows 2008 Server as a Workstation by Global Knowledge

January 2009 - (Free Research)
Server 2008 is a solid workstation product that makes for a nice demo machine and coincidentally gives you a platform (on the 64-bit version) for running Hyper-V. 
(WHITE PAPER) READ ABSTRACT |

Implementing Device Restrictions in Vista and Server 2008 by Global Knowledge

January 2009 - (Free Research)
With Vista clients and Server 2008 systems, we have a number of new Group Policy settings that allow us to exert some level of control over which devices users can install and use. 
(WHITE PAPER) READ ABSTRACT |

Vista SP1: What You Need to Know before You Deploy by Global Knowledge

December 2008 - (Free Research)
The release of Windows Vista SP1 enables customers to take advantage of improvements that Microsoft and its partners have developed. It's a continuation of Microsoft and its partners' drive to provide the best experience possible. 
(WHITE PAPER) READ ABSTRACT |

The Work-at-Home Agent Model for Improved Customer Loyalty by inContact

December 2009 - (Free Research)
Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more. 
(WHITE PAPER) READ ABSTRACT |

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