This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements. 

What drives and interface type do you need for your data? Find out how to decide in this white paper. 

Quantum's Encryption Key Manager (Q-EKM) is an Enterprise proven, easy-to-use solution for managing encryption keys across multiple Quantum libraries. 

CPG companies are discovering that high product volume sales come at the expense of extreme data complexity. Companies struggle to maintain open lines of communication with retail customers and distributors trying to manage the flow of product. Learn how CPG companies deliver BI to business managers to better manage fluctuating product demand. 

With shrinking backup windows, growing datasets, and multiple applications sharing fewer physical servers, existing backup methods need to be augmented with new technologies. Auto-Snapshot Manager/Microsoft Edition delivers automated, integrated data protection for Windows Server 2008 Hyper-V environments. Read now to learn more. 

IT managers that fail to embrace on-demand services will hold back the organisation they are supposed to be supporting. Such services can save costs within IT, as well as provide new capabilities to the business that have previously been unavailable or unaffordable. 

This white paper introduces a storage solution designed to meet today's data growth challenges - a unified architecture designed for IT managers with limited storage expertise, this technology facilitates complete storage consolidation and features a simple, application-driven approach to shared storage. Read on to learn more. 

<p>Access this informative webcast to uncover an innovative resolution to the age-old development (dev) and operations (ops) divide. Discover an IT service management strategy that integrates dev and ops teams to promote collaboration through a method that is easy-to-use, offers end-to-end visibility, and takes a process-based approach.</p> 

Virtualization puts new demands on storage, so whether you opt for FC, iSCSI or NAS, storage will be a key factor for your virtual environment. Read this e-book for expert tips and suggestions on managing storage for virtual servers and virtual desktops including, ten things to know about storage for VMs and choosing NAS for virtual machines. 

Deduplication has been one of the hottest technologies in the storage industry for almost three years and has grown into a mainstream technology from the large enterprise down to the small business and remote office. Read this white paper to learn the important questions for SMB managers to ask. 

There is no question that the past two financial years have been tough – IT budgets have been cut and IT managers have been under pressure to deliver more for less. But attitudes are changing, things are looking up and there’s a renewed sense of optimism within IT departments. 

This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital?