Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Bowen & Groves Honored in Fifth Annual International Business Awards(SM) by Bowen & Groves July 2008 - (Free Research) Bowen & Groves the developer of M1 by B&G™ a leading Manufacturing ERP System has earned a Certificate of Finalist Recognition for Best Support Organization and Best Product Development Department in the 2008 International Business Awards.  (WHITE PAPER) READ ABSTRACT |

Agile, Secure, Reliable: World Class Customer Service in the Cloud by Oracle Corporation UK Ltd April 2013 - (Free Research) Delivering top-notch service on a budget and tight deadlines is a challenge for even the most successful organizations, so many companies are moving to the cloud for CRM initiatives. Check out this informative e-book from Oracle to discover the business benefits and IT advantages of CRM in the cloud, a platform for implementation, and more.  (EBOOK) READ ABSTRACT |

Stopping Inbound and Outbound Threats: Juniper Networks Firewall/IPSec VPN with Unified Threat Management (UTM) by Juniper Networks, Inc. September 2008 - (Free Research) Juniper Networks firewall/VPN appliances include UTM features that are backed by world class technology partnerships.  (WHITE PAPER) READ ABSTRACT |

What Distinguishes World Class Manufacturing Companies by NetSuite December 2011 - (Free Research) This webcast discusses the challenges faced by manufacturers and the characteristics that make top enterprises stand out from the pack.  (WEBCAST) READ ABSTRACT |

Gartner Middle East CIO Leadership Forum by Gartner January 2011 - (Free Research) Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.  (WHITE PAPER) READ ABSTRACT |

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland by IBM December 2010 - (Free Research) Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi.  (CASE STUDY) READ ABSTRACT |

Leaders and Laggards in the Digital Economy by ComputerWeekly.com March 2012 - (Free Research) The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it.  (IT BRIEFING) READ ABSTRACT |

Driving Down the Total Cost of Protection by Kaspersky Lab November 2010 - (Free Research) In recent years there has been an exponential growth in malware proliferation around the world. Over 30,000 new threats hit the wire each day, requiring more than 3,500 new malware signatures being released daily by anti-malware companies. Read this white paper to learn about Kaspersky's world class, yet affordable anti-malware protection systems.  (WHITE PAPER) READ ABSTRACT |

True Enterprise-Quality Linux Support: Edison Group White Paper by Oracle Corporation November 2008 - (Free Research) This white paper discovers how organization can increase operational efficiency while cutting costs with Oracle Unbreakable Linux, a support program that delivers enterprise-quality support for Linux at a lower cost.  (WHITE PAPER) READ ABSTRACT |

Honeywell Schedules Big Profits for its Clients with FICO Xpress Optimization Suite by FICO March 2011 - (Free Research) In this case study learn how Honeywell used FICO Xpress Optimization Suite solution – a world class optimization software that’s transparent to the end user – to improve scheduling decisions.  (CASE STUDY) READ ABSTRACT |

World-Class EA: The Agile Enterprise by ComputerWeekly.com February 2013 - (Free Research) Agile is about more than software development, it's a mindset. This report from the Open Group explains how to apply agile techniques and best practices to the enterprise.  (ESSENTIAL GUIDE) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Modern Developer Tools for IBM i and Power Systems by IBM May 2010 - (Free Research) Join us for a demonstration of the Tools and ALM Solutions for the IBM I and Power Systems. Learn how these tools apply to your IT environment and how to identify and use the right tools and modernization strategy.  (WEBCAST)

Vodafone anticipates and remediates IT issues faster with HP Business Service Management by Hewlett-Packard Limited May 2012 - (Free Research) Get the power to anticipate IT issues - through proactive business insights that practically prevent issues, so that your organization can always perform better. During this video discussion, you'll hear the latest HP Business Service Management (BSM9.1) and how Vodafone realized 300% ROI within the first twelve months.  (VIDEO) READ ABSTRACT |

The Global ICT Supplier Top 50   by ComputerWeekly.com August 2012 - (Free Research) This report from Booz & Co evalutes the 50 largest publicly traded suppliers of ITC products and services and assesses their readiness to meet the demands of an increasingly digital world.  (ESSENTIAL GUIDE) READ ABSTRACT |

On-Demand Hosting Provider SoftLayer Relies On Adaptec by Adaptec, Inc. October 2009 - (Free Research) When On-Demand Hosting Provider SoftLayer needed a single provider of SATA/SAS who offered the flexibility they needed, they turned to Adaptec.  (CASE STUDY) READ ABSTRACT |

Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com May 2013 - (Free Research) Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM).  (ESSENTIAL GUIDE) READ ABSTRACT |

SOA Reference Architecture by ComputerWeekly.com January 2012 - (Free Research) Download the Open Group Service-Oriented Architecture reference architecture.  (ESSENTIAL GUIDE) READ ABSTRACT |

The Open Group Service Integration Maturity Model (OSIMM) Version 2 by ComputerWeekly.com January 2012 - (Free Research) Download the Open Group Service Integration Maturity Model (OSIMM).  (ESSENTIAL GUIDE) READ ABSTRACT |

Cashing in on Customer Insight by IBM December 2012 - (Free Research) In today's world, the only way to stand out is by differentiating the experience you offer your customers. Access this exclusive resource to explore how you can improve customer experience by leveraging customer analytics- including predictive analytics, social analytics, business intelligence, and decision management.  (WHITE PAPER) READ ABSTRACT |

Global lessons in eHealth implementation by ComputerWeekly.com April 2012 - (Free Research) This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health.  (JOURNAL ARTICLE)

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT)

Trends in Enterprise Mobility by ComputerWeekly.com April 2013 - (Free Research) This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working.  (WHITE PAPER) READ ABSTRACT |

Agile , Secure, Reliable:  World-Class Customer Service in the Cloud by Oracle Corporation September 2012 - (Free Research) Businesses looking to reduce the costs of customer service should look to the cloud. A recent Frost and Sullivan study found that cloud-based contact centers can reduce TCO by 77% in the first year vs. on-premise systems. Read on to learn about a cloud-based customer service platform and the benefits it can provide your business.  (WHITE PAPER) READ ABSTRACT |

Best Buy Supports New Line of Business and World-Class Sales Force by Microsoft August 2010 - (Free Research) In this case study you’ll learn how Best Buy for Business considered several options, including expanding its internally developed retail application, adopting a hosted CRM solution through Salesforce.com, or implementing Microsoft Dynamics™ CRM. In the end, the solution was clear.  (CASE STUDY) READ ABSTRACT |

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