Energy saving is just one of the benefits of better data center management – but it is the current hot topic that can trigger a CEO to scrutinize the data center. Many CIOs are staying ahead of the curve with better data center infrustructure management (DCIM) technology. To learn more, download this white paper by industry experts CITO Research. 

Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime. 

As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 

KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead. 

The Department of Innovation, Industry, Science and Research (DIISR) in Australia was experiencing rapid rates of growth in data volumes - increasing around 60 percent annually - when they decided to increase their SAN capacity. They chose the IBM XIV Storage system. Read this and get the details. 

Organisations can earn an incremental ROI of 241 percent by using big data technology to examine large and complex data sets, according to this report from Nucleus Research. 

This study from analyst Freeform Dynamics gives guidance on security for organisations considering Software as a service. 

This report from analyst, Freeform Dynamics, offers 7 key enablers of effective IT disaster recovery for IT department's in small and medium companies. 

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. 

This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services. 

<p>In this report extract Juniper Research looks at the growing use of MEMS (micro-electro-mechanical systems) in mobile devices, tables, laptops and notebooks.</p> <p> </p> 

Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.