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Enterprise Performance Management: Connecting The Dots by Oracle Corporation UK Ltd

October 11, 2007 - (Free Research)
This white paper demonstrates how an enterprise performance management (EPM) system connects people and processes, metrics, businesses, and systems. It introduces important criteria for successful design and implementation while also exploring the far-reaching benefits of EPM: improved decision-making and greater competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Expert Guidelines and Best Practices: HR Analytics by Kronos Incorporated

August 16, 2013 - (Free Research)
HR metrics such as talent analytics and workforce analytics can help companies identify top performers, foster successful employee retention and talent recruitments programs, and ensure the firm has the proper workforce in place to orchestrate its goals. 
(EGUIDE) READ ABSTRACT |

The Third Stakeholder: The End-User's Impact on CRM ROI by Knoa Software

September 2008 - (Free Research)
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management. 
(WHITE PAPER) READ ABSTRACT |

Metrics That Matter: An Intelligent Approach for IT Service Providers by Autotask Corporation

January 2014 - (Free Research)
This whitepaper details the growth in business analytics and how data can be leveraged to get a leg up on the competition. 
(WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

eGuide HR Metrics Key to Strategic Planning by Workday

May 2013 - (Free Research)
In this expert e-guide, human resources (HR) leaders will learn how to more effectively apply HR analytics by improving the ways they find, interpret, and use data. Read on now to get started. 
(EGUIDE) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici

October 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more! 
(WHITE PAPER) READ ABSTRACT |

HR reporting tools: Realize smarter staffing, planning, and budgeting by Ultimate Software

February 2012 - (Free Research)
With proper business intelligence (BI) tools, human resources (HR) is empowered to gain insight into the company's workforce and thus improve overall business efficiency and financials. Read this e-guideĀ for tips on making the most of your workforce data to make educatedĀ business decisions. 
(EGUIDE) READ ABSTRACT |

Overcoming the insight deficit by ComputerWeekly.com

September 2011 - (Free Research)
Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board. 
(ESSENTIAL GUIDE) READ ABSTRACT |

The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist

November 2010 - (Free Research)
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more! 
(WHITE PAPER) READ ABSTRACT |

Business leaders agenda 2012 by ComputerWeekly.com

March 2012 - (Free Research)
This report from KPMG identifies business priorities across a wide range of geographies and industries, and assesses the economic outlook. 
(RESOURCE) READ ABSTRACT |

Roadmap to Success: Driving Bottom-Line Results with People Performance by SuccessFactors

February 2008 - (Free Research)
This paper examines how effective Human Capital Management is improving the bottom line of forward thinking companies. Learn how having the proper tools can help your company help your employees to succeed. 
(ANALYST REPORT) READ ABSTRACT |

How Do You Measure Up Against Top IT Service Provider Benchmarks? 13 Must See Charts by Autotask Corporation

February 2014 - (Free Research)
This graphic whitepaper features 13 charts that will show you how your IT department compares to some of the top service providers. 
(WHITE PAPER) READ ABSTRACT |

The Path To EPM Success by Oracle Corporation

October 2008 - (Free Research)
This white paper introduces the concept of using an EPM Center of Excellence to help organizations realize the full potential of an enterprise performance management initiative and recommends best practices for creating a center that will succeed in the long term. 
(WHITE PAPER) READ ABSTRACT |

The Path to EPM Success by Oracle Corporation

June 2008 - (Free Research)
This white paper introduces the concept of using an EPM Center of Excellence to help organizations realize the full potential of an enterprise performance management initiative and recommends best practices for creating a center that will succeed in the long term. 
(WHITE PAPER) READ ABSTRACT |

Splunk App for VMware by Splunk

April 2012 - (Free Research)
This paper covers features and benefits of the Splunk app for VMware and how it can add visibility to virtual environments within your organization. 
(WHITE PAPER) READ ABSTRACT |

Gaining a Key Competitive Edge in the MSP Marketplace by Autotask Corporation

January 2014 - (Free Research)
This brief video describes a product that will bring accountability to your organization. 
(VIDEO) READ ABSTRACT |

Using Cloud Backup and Recovery Services to Achieve Desired Business Outcomes by Asigra

February 2014 - (Free Research)
This IDC Market Spotlight addresses 4 primary reasons organizations are embracing cloud backup and recovery services, and 3 cloud service provider strategies, including their associate risks and rewards. 
(WHITE PAPER) READ ABSTRACT |

CW+: Quocirca report: Enterprise performance management cycle 2 by ComputerWeekly.com

August 2010 - (Free Research)
In February 2009, Quocirca interviewed 800 individuals across 8 geographies for their views on, and usage of, enterprise performance management (EPM) tools and processes. 
(WHITE PAPER) READ ABSTRACT |

Appreciating People: An Asset Perspective on Human Capital by SuccessFactors

April 2012 - (Free Research)
This informative presentation discusses the importance of human capital and its effect on business performance and financial success. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Appreciating People: An Asset Perspective on Human Capital by SuccessFactors

April 2012 - (Free Research)
This informative presentation discusses the importance of human capital and its effect on business performance and financial success. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Getting From Data to Decisions: How Successful IT Solution Providers Can Eliminate Guesswork and Focus on Growth Initiatives by Autotask Corporation

January 2014 - (Free Research)
This exclusive whitepaper covers the importance of automation and data visibility and access in properly utilizing the time of your IT staff. 
(WHITE PAPER) READ ABSTRACT |

The Missing Link: Driving Business Results through Pay-For-Performance by SuccessFactors

February 2008 - (Free Research)
Learn how you can achieve great business results by linking compensation to employee performance. FREE eGuide - download today! 
(ANALYST REPORT) READ ABSTRACT |

IDC Brief: Cloud Computing in the Midmarket: Assessing the options. by IBM

July 2013 - (Free Research)
This IDC tech brief outlines the basics in cloud computing with a specific focus on midmarket options. Review the strengths and weakness of each cloud model, uncover metrics for evaluating success and discover the 5 essential questions to answer when considering the cloud. 
(WHITE PAPER) READ ABSTRACT |

Executing your strategy 3: Vision by ComputerWeekly.com

November 2013 - (Free Research)
This is the third of a six part guide explains the key steps of the Strategic Execution Framework, developed to help organisations stay focused on innovation, increase performance, manage change and scale the business. 
(ESSENTIAL GUIDE) READ ABSTRACT |

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