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CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc..
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Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM.
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Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates Inc.

Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization. 
(SERVICE) GO TO DETAILED REPORT

RealDialog - Knowledge Management, Web Self-Service and Search Solution by Astute Solutions (E-mail this company)

RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Akamai Services for the High Tech Industry by Akamai Technologies (E-mail this company)

Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe. 
(SERVICE) GO TO DETAILED REPORT

Human Machine Interface (HMI) by Automation Direct

C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

ROC Rhapsody™ by ROC Software

ROC Software provides a top solution that masters both print and digital output management: ROC Rhapsody™ Document Output Management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ROC Maestro for Open Systems by ROC Software

ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Akamai Electronic Software Delivery Best Practices: Improving Download Completion Rates to Drive Business Success by Akamai Technologies.

April 2008 - (Free Research)
The Akamai Electronic Software Delivery solution enables software vendors to drastically improve their download completion rates by offering superior user download experience through increased speed, reliability, visibility and control. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Akamai Services for the High Tech Industry by Akamai Technologies.

Akamai solutions for high tech companies provide a predictable, high-quality user experience that measurably improves the success of your online activities. 
(SERVICE) GO TO DETAILED REPORT

Akamai Digital Asset Solutions for the Media and Entertainment Industry by Akamai Technologies (E-mail this company)

If you provide anytime-anywhere online media, you have to overcome irregular traffic, large file sizes, and unpredictable Internet conditions to deliver your media assets quickly and effectively. Akamai Digital Asset Solutions help companies such as CBS, Viacom, Sony Computer Entertainment, and Starz Entertainment Group overcome these challenges. 
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Programmable Logic Controller Product Lines (PLCs) by Automation Direct

Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

NEMA Electrical Enclosures & Industrial Cabinets by Automation Direct

AutomationDirect offers hundreds of non-metallic fiberglass enclosures from Hubbell-Wiegmann. These electric enclosures are designed for harsh outdoor environments requiring NEMA 3R or 4X ratings. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

AC Drives and Industrial AC Motors by Automation Direct

AC Variable Frequency Drives (VFD): AutomationDirect carries AC variable speed drives for all your speed control applications. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

Akamai Application Performance Services for the Manufacturing Industry by Akamai Technologies (E-mail this company)

Manufacturing web sites serve a dual role. Extranets keep suppliers and dealers productive and also provide media-rich B2C sites with personalized, engaging content and applications for brand-building and self service. To succeed, manufacturers like Audi, Toyota, and Nissan rely on Akamai. 
(SERVICE) GO TO DETAILED REPORT

BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks

BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

Akamai Electronic Software Delivery: Business Benefits and Best Practices by Akamai Technologies.

April 2008 - (Free Research)
Akamai’s Electronic Software Delivery solution is the industry-leading delivery platform for electronic software downloads and it helps companies enjoy superior business returns on their ESD investments. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Akamai Digital Asset Solutions for the Media and Entertainment Industry by Akamai Technologies.

Akamai's Media Delivery Solution has helped leading media & entertainment companies such as CBS, Viacom, Apple and Warner Music execute profitable digital media strategies and successful online events. 
(SERVICE) GO TO DETAILED REPORT

ITIL Version 3 and the IT Service Catalog by newScale, Inc.

October 2008 - (Free Research)
A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

eGuide: Roadmap to Success: Driving Bottom-Line Results with People Performance by SuccessFactors

February 2008 - (Free Research)
Learn how your HR organization can become a key driver of corporate revenue and profits. Download this FREE eGuide today! 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Customer Information Team Delivers Reliable Customer Contact Information with Daimler Chrysler's Customer/Owner Information Network (COIN) by Pitney Bowes Group 1 Software

May 2008 - (Free Research)
DaimlerChrysler needed to consolidate their multiple operational databases into one set of data stores to join disparate data and achieve an accurate single customer view. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

SpamSentinel for Lotus Notes and Domino by Mayflower Software

July 2008 - (Free Research)
Spam and other threats that enter Domino mail servers consume valuable storage space, cause IT Pros to spend hours fixing machines and slow down processors. This free trial IT download is an anti-spam solution that eliminates time spent dealing with spam. 
(DEMO) READ ABSTRACT | GO TO DEMO

NetAcuity IP Intelligence Technology by Digital Element.

NetAcuity IP Intelligence provides the most comprehensive set of IP data available for targeted online advertising, content localization, geographic rights management, local search optimization, local ad serving, and enhanced analytics. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Regulations Shift Focus on Outbound Email Security by Proofpoint, Inc.

July 2008 - (Free Research)
Outbound email and other electronic communications pose a significant risk for data loss or leakage. This white paper will examine the new email security and compliance challenges and ways to address them. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Akamai Dynamic Site Solution for the Hotel and Travel Industry by Akamai Technologies (E-mail this company)

Akamai Dynamic Site Solutions offer the Hotel and Travel Industry a full product line for their Websites ensuring that today's new dynamically-rendered content is delivered with the highest levels of performance and reliability for even the most personalized online transactions. 
(SERVICE) GO TO DETAILED REPORT

ScaleOut StateServer v4 for Linux or Windows by ScaleOut Software Inc.

September 2008 - (Free Research)
Download ScaleOut Software's products free for a 30 day period. ScaleOut StateServer enables organizations to deliver scalable performance and high availability for Java Web and grid computing applications running on Linux or Solaris. 
(DEMO) READ ABSTRACT | GO TO DEMO

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor.

March 2008 - (Free Research)
Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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