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How to control abuse of social networking on mobile devices by ComputerWeekly.com
November 25, 2010 - (Free Research)
The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive.
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ESX versus ESXi by Global Knowledge
November 19, 2010 - (Free Research)
This paper outlines the differences in features between ESX and ESXi and the architectural differences. It also discusses methods to manage both and how to modify existing scripts.
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Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research)
This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
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Call Center Workforce Management Software Best Practices by Infor WFM Workbrain
January 05, 2012 - (Free Research)
The market for workforce management (WFM) software in the contact center saw double-digit growth last year, but the technology still needs work, according to experts. In this e-guide you’ll explore the pros and cons of WFM.
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VX-Xpress WAN Op Download by Silver Peak
February 03, 2012 - (Free Research)
Download Silver Peak’s VX-Xpress is the world’s first self-service website for Virtual WAN Optimization.
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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
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IT Download: LogMeIn Rescue and LogMeIn Rescue + Mobile by LogMeIn, Inc.
January 26, 2012 - (Free Research)
Download your free trial of a software that tackles the issues of delivering efficient, effective IT support to employees – remote or onsite – and customers using disparate computing platforms and mobile devices.
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How to successfully consolidate your Windows environment by Hewlett-Packard Company
July 16, 2010 - (Free Research)
HP's Operations Manager 9.00 for Windows allows your organization to spend more time on strategic initiatives by using consolidated infrastructure monitoring tools. Download this evaluation copy and get a hands-on example of how this software works.
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
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7 Best Practices for Speech Analytics by Autonomy, an HP company
(E-mail this company)
December 28, 2011 - (Free Research)
Your customers are also calling, chatting, tweeting and emailing your contact center agents, sharing valuable information during each interaction. Download this complimentary white paper to learn how you can easily gather and leverage data from all customer interactions to assess how your agents are performing and improve the customer experience.
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Windows 7 Review Guide by Global Knowledge
May 13, 2009 - (Free Research)
Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.
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Activity based working: The Hybrid Organisation: Buildings by ComputerWeekly.com
June 15, 2010 - (Free Research)
The way we work is now open to wide-ranging review. The concept of the office as the ‘dumb’ container for work, housing the corporation and its infrastructure assets, will be challenged by a number of factors explored in this paper. Work, in the future, will only be a verb. It is becoming a process, not a place.
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SQL Anywhere v11.0.1 Developer Edition by Sybase, Inc.
June 18, 2010 - (Free Research)
Addresses need for high reliability and data sync to multiple device platforms. Avoids need for a DBA, and reduces development effort by simplifying performance optimisation and back end connectivity. Works with standard development tools and languages.
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Ericom Blaze - How to Accelerate RDP Traffic By Up to 10 Times by Ericom Software
June 16, 2011 - (Free Research)
Slow and choppy RDP performance makes it hard to work with graphics-rich content and applications (e.g., Adobe Acrobat reader, graphics-rich PDF files, PPTs, Flash, etc.) in Terminal Services and VDI environments, especially over WAN connections. Try Ericom Blaze, breakthrough software that accelerates RDP network traffic by up to 10 times.
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Business Collaboration in the Cloud by Citrix Online Go To Meeting
January 13, 2012 - (Free Research)
This white paper addresses the issues and challenges surrounding remote collaboration, exploring just how to succeed in this new world of work.
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SharePoint Customization Best Practices by Global Knowledge
December 2008 - (Free Research)
This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.
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Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.
March 2006 - (Free Research)
This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration
functions in the user interface.
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How IT can work with the gadget-conscious Generation Y by ComputerWeekly.com
October 2010 - (Free Research)
Generation Y is rapidly entering the workforce, bringing with it the most technology-literate set of workers ever employed. They don’t want to be locked down and restricted – they want flexibility and the freedom to use their own devices and familiar social tools in their jobs. That presents a whole new set of risk management challenges.
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Securing the Rise of the Mobile Apps Market by VeriSign EMEA
June 2011 - (Free Research)
The emergence of mobile applications has fundamentally changed the way that millions of people around the world work, play, and communicate. Users can now download every type of application imaginable – from games, to maps, to movie and TV shows, to apps that will turn a device into a flashlight, and more – directly to their smart phones...
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