Connecting Through Content, Issue Two examines how technology buyers search for content and how marketers deliver content to them. Content distribution channels, user search techniques, content registration behavior and other aspects of content distribution and syndication are evaluated. 

<p>Storage Decisions University is a new online, "always on" learning environment designed to provide step-by-step learning content to storage decision makers affected by everyday backup challenges. The content in this virtual environment is there for you to read, listen to, watch or download at your convenience.</p> 

This report from Accenture looks at the challenges facing the public sector in offering digital services. 

This exclusive research reveals what IT professionals really think about technology, their employers, and their careers 

Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization. 

This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.   

Public sector organisations are experiencing increasing levels of economic crime, including cybercrime, and are particularly at risk from being defrauded by their own employees and their suppliers, according to findings from PwC’s latest Global Economic Crime Survey. 

PwC examines the impact of Cybercrime on the financial services industry. 

<p>Many firms are now planning to run mission critical workloads on public cloud, according to this research from Forrester and BMC.</p> 

<p>Software as a Service (SaaS) applications offer great promise and are growing in popularity. But cloud-based infrastructure and services complicate network architecture considerations. Download this survey-driven analysis by Forrester to learn how to overcome cloud-related performance issues by extending optimization to SaaS applications.</p> 

This White Paper is presented by IDC Health Insights and sponsored by HP and Intel. 

This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.