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ChangeAuditor for Active Directory - Free Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research)
Microsoft Active Directory, File Systems and Exchange are part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor is the answer. 
(TRIAL SOFTWARE) READ ABSTRACT |

CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction by IBM

November 30, 2009 - (Free Research)
This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences. 
(WHITE PAPER) READ ABSTRACT |

Get More Value for Less Money with Microsoft Dynamics CRM Online by Microsoft

December 18, 2009 - (Free Research)
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today. For Salesforce.com and Oracle CRM On Demand customers, it gets even better! Eligible organizations can get six months of Microsoft Dynamics CRM Online - at no charge. 
(TRIAL SOFTWARE) READ ABSTRACT |

Recovery Manager for Exchange - Free Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research)
Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates? 
(TRIAL SOFTWARE) READ ABSTRACT |

ActiveRoles Server: Active Directory Management - Free Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research)
Businesses today grow and change at a frantic pace, making Active Directory (AD) management one of the most time-consuming IT tasks. AD administrators struggle to keep up with requests to create, change or remove user access to various network resources. 
(TRIAL SOFTWARE) READ ABSTRACT |

Spotlight On Messaging - Optimize Exchange Performance by ScriptLogic Corporation

April 10, 2009 - (Free Research)
Do you have an accurate picture of your messaging environment? Do you have a comprehensive view across multiple messaging platforms? Now you can. 
(TRIAL SOFTWARE) READ ABSTRACT |

SpotLight on Active Directory: Diagnostic Tool for Troubleshooting in AD Environments - Free Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research)
How can you tell if your domain controller is experiencing problems with replication or performance? How do you identify resource bottlenecks? We can help. 
(TRIAL SOFTWARE) READ ABSTRACT |

ChangeAuditor for Exchange - Critical change Alert - Free Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research)
Exchange is part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor for Exchange is the answer. 
(TRIAL SOFTWARE) READ ABSTRACT |

MKS X/Server v 8.5 - High-performance, transparent PC X server by MKS, Inc. - Interoperability Division

June 08, 2009 - (Free Research)
This world of PC/UNIX system integration demands a product available for the newest PC architectures and is easy to use and easy to manage. Applications normally available on expensive UNIX workstations can be readily accessed from enterprise desktops. 
(TRIAL SOFTWARE)

MKS Toolkit for Enterprise Developers v9.2p2 - Porting UNIX applications to Windows by MKS, Inc. - Interoperability Division

June 08, 2009 - (Free Research)
MKS Toolkit for Enterprise Developers is the ultimate in UNIX to Windows migration. Maintain a single course base across UNIX and Windows saving time and money for years to come, while cutting development time - 70%, 80%, even 90%. 
(TRIAL SOFTWARE)

MKS Toolkit for Developers v9.2p2 by MKS, Inc. - Interoperability Division

June 08, 2009 - (Free Research)
MKS Toolkit for Developers speeds the software development and administration process and reduces errors by eliminating the time spent on tedious manual tasks. MKS Toolkit dramatically improves the compatibility between Windows and UNIX environments. 
(TRIAL SOFTWARE)

Recovery Manager for Active Directory by ScriptLogic Corporation

April 10, 2009 - (Free Research)
Human error and hardware or software failures can easily corrupt Active Directory. AD objects can often be modified or deleted by mistake and faulty scripts can overwrite attributes. The result is unplanned system downtime and lost user productivity. 
(TRIAL SOFTWARE) READ ABSTRACT |

MessageStats Version 6.5.1 - Exchange Server Reporting and Analysis by ScriptLogic Corporation

April 10, 2009 - (Free Research)
MessageStats simplifies management of Exchange helping IT administrators to improve performance, increase efficiencies and plan for capacity requirements. 
(TRIAL SOFTWARE) READ ABSTRACT |

CRM without Compromise: A Strategy for Profitable Growth by SAP AG

April 01, 2007 - (Free Research)
This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth. 
(WHITE PAPER) READ ABSTRACT |

Best Practices of the Best-Run Sales Organizations by SAP AG

June 01, 2009 - (Free Research)
Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Data Services in SOA using ODI Suite by Oracle Corporation

February 01, 2009 - (Free Research)
This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex, business data is for the businesses that rely on it. 
(WHITE PAPER) READ ABSTRACT |

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact

December 03, 2009 - (Free Research)
Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 
(WHITE PAPER) READ ABSTRACT |

A Practical Guide to Measuring Customer Satisfaction in the Contact Center by Interactive Intelligence, Inc.

December 14, 2009 - (Free Research)
In this paper learn how a single bad experience with a contact center may result in a customer being lost for life, something that companies cannot afford. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Integrating Customer Contact Preferences into your CRM System by Gryphon Networks

December 14, 2009 - (Free Research)
This podcast shares techniques for communicating with your customers in an acceptable manner that fits their preferences while expanding your marketable universe. 
(PODCAST) READ ABSTRACT |

Integrating Customer Contact Preferences into your CRM System by Gryphon Networks

December 14, 2009 - (Free Research)
This webcast shares techniques for communicating with your customers in an acceptable manner that fits their preferences while expanding your marketable universe. 
(WEBCAST) READ ABSTRACT |

Reduce Costs and Increase Performance: The SaaS Advantage for Contact Centers by inContact

December 03, 2009 - (Free Research)
This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more. 
(WHITE PAPER) READ ABSTRACT |

Creating and managing value-driven product portfolios - Improving product portfolio management to optimize your products, services and projects by IBM

April 01, 2009 - (Free Research)
The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management. 
(WHITE PAPER) READ ABSTRACT |

CA ARCserve r12.5 for Windows and Windows SBS by Productive Corporation

October 05, 2009 - (Free Research)
CA ARCserve Backup unites innovative data deduplication technology, powerful storage resource management (SRM) reporting and robust security measures — making it one of the market’s most secure, reliable and efficient methods of protecting the information residing on physical and virtual servers. 
(TRIAL SOFTWARE) READ ABSTRACT |

EnterpriseIQ -- Beyond traditional Manufacturing ERP by IQMS

January 05, 2009 - (Free Research)
EnterpriseIQ goes beyond traditional ERP software systems by providing a real-time foundation for collaborative and ebusiness environments. From ensuring efficient and timely delivery of products to meeting the dynamic needs of customers and suppliers, IQMS brings it all together, seamlessly. 
(TRIAL SOFTWARE) READ ABSTRACT |

Focusing on Value-Added Services in a Hosted Messaging Environment by Everyone.net

December 03, 2009 - (Free Research)
Download this Osterman Research white paper today and learn about the additional services that will help to improve your business efficiency, meet security requirements and lower costs. 
(WHITE PAPER) READ ABSTRACT |

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