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Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)

Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.

(WHITE PAPER)

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Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research)

With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other.

(ANALYST BRIEF)

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The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)

Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs.

(IT BRIEFING)

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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

(ESSENTIAL GUIDE)

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HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited

January 04, 2012 - (Free Research)

Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.

(WHITE PAPER)

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Fairfax Water: Gaining Deeper Insight into Service Quality and Costs to Deliver Superior IT Support by SAP America, Inc.

September 30, 2011 - (Free Research)

Read this paper to discover the solution that Fairfax Water implemented to eliminate manual tracking and handling of IT service requests and gain deeper insight into service quality, costs, and other metrics within its SAP environment.

(WHITE PAPER)

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Re-Platforming SAP on VMware and EMC Storage Produces Superior Results for Callaway Golf Company by EMC Corporation

May 11, 2012 - (Free Research)

<p>This case study outlines exactly how Callaway Golf created and managed three distinct platform landscapes for each of their deployed SAP enterprise resource planning (ERP) applications. Read more inside to see how this strategy led them to eventually have the capabilities to virtualize SAP productions.</p>

(CASE STUDY)

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Enterprise Big Data: Here to Stay and Requiring Superior Data Access by Progress DataDirect

April 19, 2012 - (Free Research)

This resource examines the challenges of big data in the enterprise, as well as the strategies and potential benefits for managing and understanding big data.

(WHITE PAPER)

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A Superior Hardware Platform for Server Virtualization by Dell, Inc. and Intel

August 26, 2011 - (Free Research)

Server virtualization is an increasingly common tactic used to boost data center performance. Access this exclusive white paper learn both why the most up-to-date server hardware is a necessity for a virtualization deployment.

(WHITE PAPER)

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NetApp Syncsort Integrated Backup: Rapid Message Recovery for Microsoft Exchange by NetApp

January 05, 2012 - (Free Research)

NetApp Syncsort Integrated Backup with Exchange Mailbox Recovery is a superior Exchange protection solution because it is fast, simple, and secure, saves time, money and resources, and offers powerful restore capabilities with message-level granularity. Read this brief white paper to learn more.

(WHITE PAPER)

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Secure, Cost-Effective Alternatives to Repurposing Legacy PCs by Teradici Corporation

March 30, 2012 - (Free Research)

This essential resource details how PC-over-IP (PCoIP) zero clients offer a secure, cost-efficient and easily managed alternative to repurposed legacy PCs. Find out how PCoIP zero clients offer superior user experiences without taxing the network by leveraging host side rendering and patented algorithms.

(WHITE PAPER)

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STA Travel’s Website Performance Flys with Riverbed by Riverbed Technology, Inc.

November 09, 2011 - (Free Research)

The company turned to the Riverbed® Stingray™ Traffic Manager for support. This cost-effective solution deployed quickly, improved the website’s performance and uptime, and provided a superior online experience for its customers.

(CASE STUDY)

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Operational Intelligence - Boosting Performance with 'Right Time' Business Insight by IBM

January 24, 2012 - (Free Research)

This report from Aberdeen looks at how leading companies are using business intelligence (BI) to achieve superior performance in sales management, customer service and financial efficiency. Read how your organization can achieve similar performance by following specific steps and actions.

(WHITE PAPER)

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Maximizing UPS Availability by Eaton Corporation

February 07, 2012 - (Free Research)

This paper explores how you can optimize UPS availability by focusing on minimizing repair time and maximizing redundancy, both inside your UPSs and across your power protection initiatives. Also learn why modular UPS designs provide superior availability even though they typically contain more parts that could potentially fail.

(WHITE PAPER)

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What's New in Windows Server 2008 R2? by Dell and Microsoft

October 13, 2009 - (Free Research)

The new Windows Server® 2008 R2 operating system provides a productive and cost-effective server platform with low-cost virtualization, power-saving capabilities, and a superior experience for end users. Read this data sheet to learn more!

(DATA SHEET)

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Anti-theft tool: Establish and maintain top security within e-transactions by Quest Software

March 01, 2012 - (Free Research)

Ensuring the identity of the person(s) trying to access your network is harder than ever. This Quest Software technical brief explains why two-factor authentication is superior to password authentication for proving identity and establishing trust.

(WHITE PAPER)

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Supercharge delivery of IBM WebSphere Solutions by IBM

May 25, 2012 - (Free Research)

View this webcast to discover tools that can help software development organizations to accelerate design and development, reduce the cost of quality, optimize security and compliance, and reduce deployment and operations costs.

(WEBCAST)

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Five Ways to Drive Down Data Protection Costs While Ensuring Business Continuity by Dell, Inc.

February 21, 2012 - (Free Research)

Read this white paper to learn the essential attributes that every modern backup and recovery solution should include, and 5 top ways to drive down costs while ensuring business continuity.

(WHITE PAPER)

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Storage Economics 101 by Hitachi Data Systems

March 27, 2012 - (Free Research)

Storage is the backbone of the modern business, yet most organizations lack control over this critical resource. This book quantifies the costs of managing storage and examines new tools and techniques for lowering ongoing expense in this area.

(BOOK)

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Alfresco Mobile by Alfresco Software

May 08, 2012 - (Free Research)

This webcast takes a look at tablets in the enterprise, their content management capabilities, and how your business can make the most out of this relatively new technology.

(WEBCAST)

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BI on the TCO Diet by IBM

September 19, 2011 - (Free Research)

BY relying on a comprehensive set of organizational capabilities, top performing companies are able to plan, implement, and manage their BI strategies more efficiently, ultimately leading to a lower cost per user, and a higher return on their BI investment.

(ANALYST BRIEF)

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Ultrabooks & Mobile Computing by ComputerWeekly.com

January 05, 2012 - (Free Research)

In this report extract, Juniper Research looks at the market challenges and opportunities of ultrabooks, the next generation of note book PCs.

(ANALYST BRIEF)

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Top 20 Questions in Information Governance by OpenText

April 06, 2012 - (Free Research)

This webcast discusses the importance of information governance as well as challenges, strategies, and factors in implementing stronger content management initiatives.

(WEBCAST)

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Tablet & eReaders: strategies and opportunities by ComputerWeekly.com

September 05, 2011 - (Free Research)

In this report extract, Juniper Research discusses trends in the market for tablet PCs and eReaders.

(ANALYST BRIEF)

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Analyst's take: Foglight helps telecomms company find savings and boost efficiencies by ComputerWeekly.com

January 12, 2011 - (Free Research)

After implementing Foglight, a major telecommunications company gained the ability to monitor and control its entire IT applications infrastructure in greater depth avoiding downtime and extra support staff, while boosting efficiencies of business-critical applications and staff productivity.

(WHITE PAPER)

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