Documents Employee Support White Papers, Documents Employee Support Software, Documents Employee Support Research, Hardware and Services

How to control abuse of social networking on mobile devices by ComputerWeekly.com

November 25, 2010 - (Free Research)

The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive.

(WHITE PAPER)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company)

VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.

(SOFTWARE PRODUCT)

The data sharing paradox. A guide to small business on data sharing and security by ComputerWeekly.com

September 30, 2011 - (Free Research)

This small business report looks at the degree to which small businesses are sharing data, the ways in which they are doing so and the real and perceived risks. It shows how these risks can be mitigated.

(WHITE PAPER)

Best Practices for Supporting 'Bring Your Own' Mobile Devices by Citrix

January 31, 2012 - (Free Research)

In this Gartner report, explore some of the key considerations for planning, administering and supporting mobile devices. Discover how organizations can prepare to embrace "Bring Your Own" mobile device initiatives to satisfy employee needs for flexibility while minimizing associated risks.

(WHITE PAPER)

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Appreciating People: An Asset Perspective on Human Capital by SuccessFactors

April 26, 2012 - (Free Research)

This informative presentation discusses the importance of human capital and its effect on business performance and financial success.

(VIRTUAL SEMINAR)

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Expert guide: How to design job roles and plan careers structures in the IT department by ComputerWeekly.com

November 23, 2010 - (Free Research)

Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it.

(WHITE PAPER)

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Collaborative software delivery: improving software quality with better lifecycle management by IBM

November 28, 2011 - (Free Research)

Read this white paper and learn how an IBM Rational solution can help your company build better software faster, using an integrated application lifecycle management (ALM) solution designed to support collaboration across distributed agile development teams.

(WHITE PAPER)

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The Business Value of Adopting Advanced Support Tools and Utilities by Hewlett-Packard Company

September 01, 2011 - (Free Research)

Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.

(WHITE PAPER)

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Mobile Sense series Webinar - Enterprise Grade 'Bring Your Own Device' Strategies by SAP America, Inc.

April 25, 2012 - (Free Research)

<p>Organizations are permitting, and even encouraging employees to bring their own mobile devices into the workplace to be used for work purposes. This new BYOD model brings upon some challenges. Watch this webcast for best practice for mobile device management.</p>

(WEBCAST)

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Mobile File Sharing Solution: Provide Easy, Secure Access to Corporate Data by Accellion, Inc.

April 04, 2012 - (Free Research)

This video describes Accellion’s new mobile file sharing solution that provides easy, secure access to your corporate data.

(VIDEOCAST)

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Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.

(HARDWARE PRODUCT)

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Social media is not just for fun – it can transform your business by ComputerWeekly.com

January 19, 2011 - (Free Research)

This six-page Buyer’s Guide to Social Media explains why CIOs and senior IT professionals have a prime oppor tunit y to rethink core business processes and examine how to use social computing to create advantages for their business.

(WHITE PAPER)

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Enabling Enterprise Mobility: Transform the Mobile Computing Environment by Hewlett-Packard Limited

January 04, 2012 - (Free Research)

Access this whitepaper to learn more about enterprise mobility: the changes, effects, and adoption.

(WHITE PAPER)

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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.

June 15, 2009 - (Free Research)

The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.

(WHITE PAPER)

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IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

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Driving Business Execution: Through Integrated Talent Management by SuccessFactors

March 2012 - (Free Research)

Read this white paper to learn how to assess your organization's business execution capability and requirements, and how to increase the maturity of your talent management processes so they can be leveraged to support business execution strategy.

(WHITE PAPER)

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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 2012 - (Free Research)

With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.

(CASE STUDY)

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BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)

Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.

(CASE STUDY)

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CW+: Analyst's take: Alfabet PlanningIT reaps rewards for decision makers by ComputerWeekly.com

January 2011 - (Free Research)

When organizations adopt Alfabet’s planningIT, decision makers have more knowledge about their operating environments and use this information to leverage existing assets and avoid unnecessary investments in software or development.

(WEBCAST)

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Streamline your application portfolio to help cut costs, fund innovation and reduce risk by IBM

September 2011 - (Free Research)

This paper outlines the need for an application portfolio management (APM) solution and why a successful venture depends on an accurate picture of the portfolio. Learn why it's vital to understand which business processes your employees rely on and why the proper level of visibility leads to well-informed decisions about retiring or replacing apps.

(WHITE PAPER)

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Wi-Fi Isn't Dead! How Wi-Fi Is Empowering Today’s Mobile Workforce by iPass Inc. (E-mail this company)

March 2012 - (Free Research)

Wi-Fi is back! Or more accurately, it never went away. Years after hearing that Wi-Fi was made obsolete by 3G and more recently 4G, Wi-Fi connectivity is increasing in importance for enterprises that support mobile employees - which is most companies today.

(WHITE PAPER)

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Advanced case management solutions for smarter decision making in banking by IBM

October 2011 - (Free Research)

Financial institutions are under pressure to make better decisions. Real-time decisions depend on access to information and the technology available to analyze it. This paper outlines an option that aggregates all of the content from across the entire organization to enable a holistic view of each case, reduce risk and support accurate decisions.

(WHITE PAPER)

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