Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings. 

Managing the persistent state of complex object graphs, empowering agile developers to work more efficiently. Designed for massive scale transactional systems and eliminating processing-intensive O/R mapping layers. 

Mondial Assistant Group wanted to share best processes across their 28 global business units but they lacked a platform for sharing process knowledge. So they turned to Lombardi Blueprint, a hosted service that fosters easy collaboration among non-technical business users who want to document and analyze their processes. Read on to learn more. 

Blueprint is designed to be easy-to-use and collaborative so that a wide range of stakeholders can work together synchronously or asynchronously to map, refine and improve processes. 

Learn how digital asset management (DAM) has evolved to address the needs of today’s complex workflows. DAM must support the needs of organizations that collaborate on project development. Read this paper to find out how Canto enables companies to easily organize, find, share and track their ever-increasing numbers of digital files, in any format. 

Read this paper to learn how to strengthen your organization's business intelligence investment in the current economic environment, which has seen budget cuts in virtually every area. This paper offers tips for making a tangible business case for BI investments. 

This paper provides information on the latest innovations in emergency notification technology, and provides guidance on how to update your disaster recovery plan from a set of documents and processes to an automated and effective solution for disaster recovery. 

This paper explores the use of tokenization as a best practice in improving the security of credit card transactions, while at the same time minimizing the cost and complexity of PCI DSS compliance by reducing audit scope. 

With the sheer volume of data on servers, it has become very difficult for IT administrators to manage the information and mitigate the risks of data leakage.  File classification is a critical first step in addressing these challenges.  This session covers how to leverage Windows servers to deliver enhanced classification and policy enforcement. 

This white paper documents the performance of Microsoft SQL Server 2008 Business Intelligence and Data Warehouse solutions deployed on Dell PowerEdge servers with Dell PowerVault storage. Using the knowledge gained through joint development this white paper illustrates the cost-effective performance of Dell Solutions for SQL Server 2008. 

Josh Krischer & Associates together with the IBM development lab in Tel-Aviv performed a test of their ProtecTIER Virtual Tape Library solution and the new Native Replication technology. This document outlines the tests performed as well as the specifics of ProtecTIER itself. 

This webinar explains managing data through its lifecycle with a proven approach to archiving and retrieval options with standard SAP and PBS add ons. Learn how one company is managing data with archiving today, their challenges, and how they built their archiving strategy. 

Increasing network availability, measuring network QoS, optimizing bandwidth utilization, documenting network infrastructure, improved application availability and keeping employees productive, customers happy and the business running.