This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. 

In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 

Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. 

This white paper explores the unique challenges of data storage in an Oracle environment and offers suggestions on how iSCSI-based storage-area networks from Dell can help organizations more efficiently and effectively address those challenges. 

Check out this short case study to see how this environmental engineering firm was able to design a centralized backup architecture - improving their data recovery success rate from 60% to 100% - with help from Dell and Symantec. 

Stanley Elevator needed to overcome storage capacity constraints as well as data protection and management challenges posed by its direct-attached storage (DAS) and legacy server environment. Read here how Dell helped them achieve their goals. 

The construction of a data model is one of the more difficult tasks of software engineering and is often pivotal to the success or failure of a project. Many factors determine the effectiveness of a data model. In this white paper, industry expert Michael Blaha covers the Top 10 pitfalls to avoid - from both the strategy and detail perspective. 

This e-book offers insights on the benefits and value that financial reporting automation solutions can offer. Read on and learn about: High-performing organizations and their ability to automate financial reporting, low-performing organizations and why they are mired in complex and manual processes, and more. 

This white paper covers three key areas to address in order to secure the SharePoint document repository, and provides recommendations for how SharePoint administrations can enhance SharePoint security and apply security automatically and consistently across the SharePoint repository. 

This white paper describes the many benefits of electronic signatures and how your organization can implement an eSignature system into your current contract process. 

Individuals and organizations often want to retain as much e-mail as possible. Reasons range from convenience to compliance to organizational policy. Some are also the result of court action and legal hold orders. The most common is the individual’s own requirement to keep e-mail as long as possible in a readily accessible log for collaboration. 

This paper documents the file storage challenges users face and how the HP StorageWorks X9000 systems help organizations address and overcome storage performance, density, management, cost, and deployment issues.