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HP Virtualized Infrastructure Solutions for mySAP™ Business Suite - A Roadmap to Increased Flexibility and Manageability of Your SAP Landscape by Hewlett-Packard Company July 2008 - (Free Research) The HP Virtualized Infrastructure Solutions for mySAP Business Suite provide the infrastructure components, management tools, and best practice methodologies to implement and operate SAP's Adaptive Computing infrastructure.  (WHITE PAPER) READ ABSTRACT |

Clinical Approach to Technical Upgrade by Hexaware Technologies October 2011 - (Free Research) In this paper, discover the reasons why you should be considering an SAP upgrade to improve enterprise resource planning (ERP) and how to get started. Learn about new features of the latest SAP release as well as the technical advances and new technologies available to you.  (WHITE PAPER) READ ABSTRACT |

Best practices for integrating your contact centre with salesforce.com by ComputerWeekly.com March 2013 - (Free Research) Analyst group, Nucleus Research explores how companies can use technologies such as Genesys Connect to deliver more value from their service cloud investment  (ANALYST REPORT) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys March 2008 - (Free Research) This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.  (WHITE PAPER) READ ABSTRACT |

New Opportunities for Business Intelligence: Seven Ways to Deliver a Superior Customer Experience Now by Information Builders April 2013 - (Free Research) Customer service has a profound impact on profitability. And even more, you have to think about your reputation in this age of social media. Read this informative white paper analyzing seven exciting technology innovations that can empower businesses to optimize customer service in today's multi-channel world.  (WHITE PAPER) READ ABSTRACT |

Advancing your SAP Netweaver: Maximize the value of SAP Netweaver with Atos Origin by Atos Origin November 2009 - (Free Research) Enterprises that embrace SAP NetWeaver early will gain a tremendous competitive advantage. And by using the proven experience of Atos Origin, nothing is left to chance. Atos Origin will provide transparency regarding the costs and benefits and help turn your vision into results using our proven global SAP expertise and integration experience.  (WHITE PAPER) READ ABSTRACT |

ExaGrid Systems Named Champion in Disk Backup Vendor Landscape by Info-Tech Research Group by ExaGrid Systems, Inc. February 2012 - (Free Research) As a Disk Backup Champion, ExaGrid received the highest rating from Info-Tech Research Group for its exceptional product architecture and overall vendor score highlighting the company’s ‘exemplary’ strategy and strong viability, reach and channel. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Info-Tech Research Group, Vendor Landscape: Software testing solutions by IBM May 2013 - (Free Research) Find out how seven market leaders in the software testing market fared in this vendor landscape report.  (WHITE PAPER) READ ABSTRACT |

Dell Poweredge C5125 Microserver Product Info by Dell, Inc. and AMD December 2011 - (Free Research) Tap into the concentrated power of the Dell PowerEdge C5125 microserver. Pack up to 12 PowerEdge C5125 microservers in a 3U chassis to promote efficient power use and help lower costs.  (PRODUCT OVERVIEW) READ ABSTRACT |

Information Governance Strategy: Developing a Roadmap for Managing Corporate Info by OpenText September 2012 - (Free Research) Most organizations are looking for ways to better manage their structured and unstructured data – and information governance has the potential to do so. But implementing an effective program can be tricky. Review this e-book to gain practical tips on how to implement an information governance program, learn 5 pitfalls to avoid, and more.  (EBOOK) READ ABSTRACT |

Info-Tech Quality Management and Test Champion Report by IBM April 2013 - (Free Research) Today, applications are becoming more and more popular and widespread across on-premise, Web, mobile and cloud domains. As a result, software testing suites have to answer to the demand for enhanced support and usability in dispersed domains. Read this white paper to learn more about how to conduct and scale testing with new developments.  (WHITE PAPER) READ ABSTRACT |

Improving Customer Satisfaction through More Effective ICT Strategies by Alcatel-Lucent January 2008 - (Free Research) Companies that want to maintain a competitive edge, both now and in the future, are realizing that reactive customer interaction services must be replaced by a more proactive approach that recognizes the growing user-centricity of consumer ...  (ARTICLE) READ ABSTRACT |

Social Media Analytics Software Pulls Useful Info out of Online Muddle by IBM March 2013 - (Free Research) In this white paper, see how unstructured and semi-structured data analytics are changing the relationship of businesses to their social media consumer bases.  (EGUIDE) READ ABSTRACT |

Information Agenda Assessment Tool by IBM October 2009 - (Free Research) The cost and complexity of managing increasing volumes of data and content, plus the need to provide trusted information to all users, are driving CIOs to rethink approach to information delivery. This quick self-assessment is the first step to find out how IBM's Info Agenda approach can help your company unlock the business value of information.  (ASSESSMENT TOOL)

Government analytics: Set goals, drive accountability and improve outcomes by IBM May 2010 - (Free Research) Government agencies face more pressure than ever to find new ways of improving and reporting on their performance and outcomes. Analytics solutions can help, letting staff understand the results of spending, track progress against goals and share info with citizens. This paper outlines the many applications of analytics for public organizations.  (WHITE PAPER) READ ABSTRACT |

The Global Solution Perspective by KnowledgeStorm, Inc (E-mail this company) May 2007 - (Free Research) This research, executed by Info-Tech Research Group and KnowledgeStorm, is designed to answer 3 questions: - To what extent does technology have a transformative effect – and in what areas? - How effective is the IT function at translating technology into business benefits? - What is the current status of IT solutions around the globe?  (WHITE PAPER) READ ABSTRACT |

VOKE Market Snapshot Report - Lifecycle Virtualization by CA Technologies November 2011 - (Free Research) This informative resource explores how life cycle virtualization accelerates the software development life cycle while lowering costs, increasing quality, delivering a faster time-to-market, and reducing defects.  (WHITE PAPER) READ ABSTRACT |

Sybase PowerDesigner for information architecture by Sybase, an SAP company April 2012 - (Free Research) <p>This paper explains how modeling information architecture (IA) can help reduce the costs associated with data management. Read this now and learn about the benefits of implementing IA and how Sybase's option offers modeling support for database design and enterprise architecture.</p> <p> </p>  (WHITE PAPER) READ ABSTRACT |

Microsoft Business Productivity Online Suite: Communicate Success by Microsoft November 2009 - (Free Research) So you want to supercharge your team's productivity? The key is to get them together. The tools you need are ready right now in the Microsoft Business Productivity Online Suite. Watch this informative video to learn about the myriad of features and benefits that this Microsoft solution has to offer.  (VIDEO) READ ABSTRACT |

Best Practices for Private Cloud Migration: Reduce Storage Migration Risks by Virtual Instruments June 2011 - (Free Research) The private cloud offers fast service on demand at a lower cost. So why are many organizations slow to adopt this technology? Many organizations find the challenge and groundwork necessary to move to the cloud daunting. This webcast can help.  (WEBCAST) READ ABSTRACT |

Smarter Commerce Global Summit: Gaylord Opryland Resort and Conference Center, Nashville, Tennessee, May 21 to 23, 2013 by IBM May 2013 - (Free Research) Attend the Smarter Commerce Global Summit to gain insights into how to create strong customer experiences across channels.  (EVENT) READ ABSTRACT |

eGuide: Understanding the business case for in-memory technology by Hewlett-Packard Limited September 2012 - (Free Research) In-memory analytics technology is impressive, but is it really necessary right now for small to midsize businesses (SMBs)? Would an investment provide a true competitive advantage? And what are some ways it be leveraged? Read this e-guide to find expert insight on these questions and get the inside scoop on the rise of in-memory technology.  (EGUIDE) READ ABSTRACT |

Cognos: FPM: How KPIs can help motivate and reward the right behavior - Paper #1 – Introduction - White Paper by IBM August 2012 - (Free Research) This paper outlines the value of key performance indicators (KPIs) and why it's integral you set annual targets for each of them and measure performance against them rather than develop strategy maps and generate strategic action plans that drive performance improvement.  (WHITE PAPER) READ ABSTRACT |

How to Use SQL Server’s Extended Events and Notifications to Proactively Resolve Performance Issues by Quest Software, now a part of Dell March 2012 - (Free Research) The problem with becoming too comfortable with built-in SQL Server monitoring tools is that they're often used after problems have already arisen. Read this paper to discover how event notifications and extended events can help you drill down into SQL Server and proactively monitor your databases.  (WHITE PAPER) READ ABSTRACT |

Big Data Analytics - Meeting Business Needs and Raising IT’s Profile in the Organization by SAS Institute Inc. March 2013 - (Free Research) IT has long played a reactionary role in company analytics initiatives, but with new challenges that big data presents, CIOs can lead their company by implementing a strategic, business-enabling technology. Read this resource to learn how CIOs can implement a strategic big data analytics architecture that supports overall business initiatives.  (WHITE PAPER) READ ABSTRACT |

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