Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 02, 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

How to control abuse of social networking on mobile devices by ComputerWeekly.com November 25, 2010 - (Free Research) The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive.  (WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc. December 2007 - (Free Research) Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release.  (WEBCAST) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc. June 2009 - (Free Research) When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve.  (WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.  (EZINE)

CRM Buyer’s Guide – 2011 Edition by SearchCRM June 2011 - (Free Research) Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.  (EBOOK)

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc. August 2011 - (Free Research) The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.  (WHITE PAPER) READ ABSTRACT |

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc. November 2010 - (Free Research) Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional.  (CASE STUDY) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc. March 2012 - (Free Research) In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape.  (EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc. October 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.  (EBOOK)

The Social CRM Playbook by SugarCRM Inc. August 2011 - (Free Research) This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM.  (WHITE PAPER) READ ABSTRACT |

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc. November 2010 - (Free Research) This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management.  (CASE STUDY) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc. September 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.  (EBOOK) READ ABSTRACT |

SharePoint Security Should Not Be an Afterthought by Thawte Inc. May 2013 - (Free Research) This expert guide from SearchSecurity.com will help you understand the top security issues facing SharePoint and how to ensure that you are deploying this system securely. Read on to learn more.  (EGUIDE) READ ABSTRACT |

Presentation Transcript: Why VDI projects fail. A conversation between Brian Madden & Steve O'Donnell by GreenBytes May 2013 - (Free Research) In this informative transcript, virtualization expert Brian Madden examines the reasons why so many desktop virtualization projects end up failing, discussing the common mistakes made and the key factors that can ensure success.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Why are people really doing virtual desktops today? A chat with Brian Madden & Steve O'Donnell by GreenBytes May 2013 - (Free Research) Access this informative transcript to learn what desktop virtualization expert Brian Madden thinks about the increasing adoption of desktop virtualization. Discover the history of the technology and the major factors which have led to it currently being one of the most-talked-about desktop and desktop-delivery solutions.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Staying connected: Don't let faulty mobile applications lose customers by SearchCRM May 2013 - (Free Research) Mobile applications are quickly becoming the most common way customers interact with businesses, and can often make or break a customer's experience. In this expert e-book, explore what customers expect from mobile applications and discover the technologies and practices you'll need to create useful, engaging mobile apps.  (EBOOK) READ ABSTRACT |

The Tao of IT Portfolio Management by Innotas May 2013 - (Free Research) This resource offers ten steps to achieving IT portfolio management enlightenment. Learn how, by integrating APM and PPM solutions, CIOs can achieve better visibility into their entire IT portfolio, creating improved efficiency, lower costs and overall business harmony.  (WHITE PAPER) READ ABSTRACT |

Fraud Alert: New Phishing Tactics - and How They Impact Your Business by Thawte Inc. May 2013 - (Free Research) Uncover the latest trends of phishing scams and uncover a number of best practices that will help you protect both your organization and your users.  (WHITE PAPER) READ ABSTRACT |

Securing SharePoint: SharePoint Security Best Practices by Thawte Inc. May 2013 - (Free Research) This expert e-guide reveals must-see best practices for effectively securing your Microsoft SharePoint environment. Inside, learn how you can navigate tricky SharePoint security issues, including access control, security testing, policy and training, and more.  (EGUIDE) READ ABSTRACT |

GreenBytes vIO for Desktop Virtualization by GreenBytes April 2013 - (Free Research) This exclusive paper examines a scalable virtual storage appliance that has no hardware dependencies and can be configured in as little as 5 minutes. Read on to find out if this storage solution fits into your desktop strategy.  (WHITE PAPER) READ ABSTRACT |

Build a Business Case: The Value of Customized Private Cloud Solutions by Insight May 2013 - (Free Research) Download this white paper to learn more the benefits of pre-integrated, customizable private cloud platforms for more effective and efficient private cloud deployment. Read on to learn how these latest tools can help address the core challenges of private cloud computing.  (WHITE PAPER) READ ABSTRACT |

Build a Business Case: Easing the Burden of Complex Microsoft Exchange Deployments by Insight May 2013 - (Free Research) This IT guidebook offers essential advice for easing the burden of deploying and migrating your Exchange environment. Learn more about how to choose the right foundation and overcome the today's email challenges.  (WHITE PAPER) READ ABSTRACT |

Enterprise Messaging That Is Agile, Simple, and Efficient: Deploy Microsoft Exchange Server 2010 on Cisco UCS by Insight April 2013 - (Free Research) The resource outlines a combined refresh and upgrade strategy for Exchange Server 2010 that improves efficiency and agility of your messaging environment while reducing costs and complexity by converging your email infrastructure.  (WHITE PAPER) READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.