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Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect

August 10, 2010 - (Free Research)
This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty. 
(WHITE PAPER) READ ABSTRACT |

Improve Productivity and Enhance Collaboration with a Unified Wired and Wireless Network by Hewlett-Packard Company

March 21, 2014 - (Free Research)
This informative resource explores a top-tier unifying tool and outlines how its implementation can greatly enhance your network's overall function. 
(WHITE PAPER) READ ABSTRACT |

Forrester Report: The Total Economic Impact™ Of The Cisco Unified Computing System by Cisco (E-mail this company)

January 04, 2012 - (Free Research)
This white paper quantifies the advantages of unified computing and presents key findings from interviews with organizations who implemented it. Discover the savings you can expect across several key categories and determine whether this IT model is right for your organization. 
(WHITE PAPER) READ ABSTRACT |

Expert guide to mobile unified communications: Implementation best practices by SearchSecurity.com

July 05, 2011 - (Free Research)
This expert e-guide uncovers the benefits of mobile UC, best practices for implementing fixed mobile convergence and mobile UC solutions as well as products that will make the execution easier. 
(EGUIDE) READ ABSTRACT |

Expert approach to combining VDI and unified communications by SearchSecurity.com

January 13, 2012 - (Free Research)
This expert e-guide form SearchUnifiedCommunications.com explains how to best approach unified communications in a virtual desktop infrastructure. 
(EGUIDE) READ ABSTRACT |

SCOPIA Connector for Microsoft Office Communications Server (OCS) 2007 by RADVISION

February 2008 - (Free Research)
The new SCOPIA OCS 2007 Connector enhances the Microsoft solution providing the capability for Office Communicator users to participate in conferences with standards-based video conferencing systems and devices. 
(ARTICLE) READ ABSTRACT |

Unified Storage and VDI: Impact, Approaches, and Evaluation Criteria by OnX USA LLC

December 2012 - (Free Research)
Don't blindly follow the great hype for VDI and unified storage without researching first! Check out this expert E-Guide to learn the elements of successful VDI projects, the impact of VDI and unified storage on your existing infrastructure, the answers to four unified storage FAQs and a comparison of unified, converged and integrated storage. 
(EGUIDE) READ ABSTRACT |

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge

December 2008 - (Free Research)
Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. 
(WHITE PAPER) READ ABSTRACT |

Cisco Communications Products in an IPv6 World by Global Knowledge

February 2014 - (Free Research)
As IPv6 becomes more common place, it is important to know how Cisco Unified Contact Center Enterprise (Unified CCE) integrates with Cisco Unified Communications solutions, how IPv6 is supported, and how to accommodate it within your unified solution. The added IPv6 features like embedded security makes that goal more attractive and desirable. 
(WHITE PAPER) READ ABSTRACT |

Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge

December 2008 - (Free Research)
Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices. 
(WHITE PAPER) READ ABSTRACT |

Unified Mobility Services in the New Campus Network by Juniper Networks, Inc.

February 2012 - (Free Research)
Discover the ins and outs of a unified mobility services architecture that can help you realize all the benefits of a “less-wired” network. 
(WHITE PAPER) READ ABSTRACT |

A Smarter Approach to WAN Optimization by Exinda Networks

May 2009 - (Free Research)
Network managers and administrators face the daunting task of effectively monitoring and managing network resources while meeting user expectations for network performance across the WAN. At the same time, they have to reduce operating costs and do more with less. Read on to learn how a unified performance management (UPM) solution can help. 
(WHITE PAPER) READ ABSTRACT |

The Need for Unified Content Security by Websense, Inc.

April 2011 - (Free Research)
Part 1 of a three-part series, this paper elaborates on the business and technology conditions that have given rise to the need for a unified content security solution.It also includes a high-level functional description and summary of benefits for such a solution. 
(WHITE PAPER) READ ABSTRACT |

CDW Services: Unified Communications by CDW Corporation

January 2009 - (Free Research)
Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation

September 2009 - (Free Research)
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. 
(CASE STUDY) READ ABSTRACT |

How Should an Enterprise Move towards Unified Communications? by Avaya Inc.

June 2008 - (Free Research)
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down. 
(WHITE PAPER) READ ABSTRACT |

Unified Communication for Dummies by Avaya Inc.

November 2008 - (Free Research)
Find here the real-world examples of how unified communications is being used now to solve critical business challenges and the tips you can use to meet your business needs in the modern, mobile work environment. 
(BOOK) READ ABSTRACT |

Presentation Transcript: Getting Started with Unified Communications in an Exchange 2007 Environment by Dell, Inc.

February 2009 - (Free Research)
Check out this webcast transcript to learn how to implement Office Communications Server in a Microsoft Exchange environment, looking at unified communications solutions encompassing unified messaging, data web conferencing and audio conferencing. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Cisco Unified Communications: New Deployment Models for Communications and Collaboration by Cisco Systems, Inc.

November 2011 - (Free Research)
Access this whitepaper for insight on building the best unified communications solution for your business. 
(WHITE PAPER) READ ABSTRACT |

Top Ten Considerations When Evaluating Unified Communications Solutions - Learn the top solution differentiators to look for before deciding by Cisco Systems, Inc.

August 2011 - (Free Research)
This paper breaks down ten areas to consider when evaluating an upgrade of your unified communications solution. 
(WEBCAST)

Cisco Unified Communications: New Deployment Models for Communications and Collaboration by Cisco Systems, Inc.

July 2011 - (Free Research)
This whitepaper examines the differences between the options and show you how Cisco Unified Communications and Collaboration solutions give you the flexibility to determine the best option for your business. 
(WHITE PAPER)

Cisco Unified Communications: New Deployment Models for Communications and Collaboration by Cisco Systems, Inc.

July 2011 - (Free Research)
Access this whitepaper for insight on building the best unified communications solution for your business. 
(WHITE PAPER) READ ABSTRACT |

Top Ten Considerations When Evaluating Unified Communications Solutions by Cisco Systems, Inc.

June 2011 - (Free Research)
Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions. 
(WHITE PAPER) READ ABSTRACT |

Top Ten Considerations When Evaluating Unified Communications Solutions: Learn the top solution differentiators to look for before deciding. by Cisco Systems, Inc.

May 2011 - (Free Research)
Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions. 
(WHITE PAPER)

Cash In On Your Old PBX System by Cisco Systems, Inc.

May 2010 - (Free Research)
Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications. 
(PRODUCT OVERVIEW)

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