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Help Desk Manager by N-able Technologies

June 09, 2014 - (Free Research)
This free-trial software allows you to see the benefits of an effective help desk manager – providing you with enhanced service management. 
(DEMO) READ ABSTRACT |

Automating System i Message and Resource Management by Help/Systems

May 25, 2010 - (Free Research)
Automated, centralized message control and resource monitoring can help you manage your System i more easily and with fewer staff. This white paper describes some of the tasks you’ll face, some tips to help you get started, and the benefits of automating your system management with Robot/CONSOLE. 
(WHITE PAPER) READ ABSTRACT |

Creating a Storage Strategy: Get Help From the Pros by CommVault Systems, Inc.

April 30, 2014 - (Free Research)
Watch this informative webcast to learn how the State of Colorado sorted out their storage challenges with the help of CommVault and how they can help you create your own storage strategy. 
(WEBCAST) READ ABSTRACT |

Useful Tips to Help Budget your DCIM Project by Raritan Inc.

March 28, 2014 - (Free Research)
This white paper reveals 2 critical tips to help you plan out an efficient data center infrastructure management (DCIM) project without driving up major costs. 
(WHITE PAPER) READ ABSTRACT |

Fast Track to Archived Data Access by Iron Mountain

March 01, 2012 - (Free Research)
Read this paper for best practices and keys to help you prepare for a compliance or audit request. Learn how an offsite partner can help improve your data protection, accessibility and recoverability, and receive 7 keys to help improve your security and backup policies. Also receive checklist of 4 keys to help you better access your information. 
(WHITE PAPER) READ ABSTRACT |

Best Practices: A Checklist for Backup Tapes by Iron Mountain

February 24, 2012 - (Free Research)
Check out these best practices to get the most out of your tape backups. Discover keys to help you define your needs and ensure future success by establishing regular testing of recovery procedures. Also included is a breakdown of tape's lifecycle to help you better understand the backup process, and tips for proper tape handling and transport. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 19 June 2012: How to succeed at desktop virtualisation by ComputerWeekly.com

June 19, 2012 - (Free Research)
In this week’s Computer Weekly, our latest Buyer's Guide examines best practice in desktop virtualisation. We ask if a six-year-old technology could be a key to tackling IT security threats. And we look at how universities are dealing with their IT challenges as they await the first intake of students at new higher tuition fees. Read the issue now. 
(EZINE) READ ABSTRACT |

All the Help Desk You Need by N-able Technologies

June 05, 2014 - (Free Research)
This informative guide explores one company's help desk manager platform and how it can enhance your services. 
(WHITE PAPER) READ ABSTRACT |

Managing Windows Server 2008 R2 by Microsoft Corporation India Pvt Ltd

August 14, 2009 - (Free Research)
Microsoft Windows Server 2008 R2 represents a significant milestone in Microsoft’s ongoing efforts to help customers streamline the management of their unique IT infrastructures. 
(WHITE PAPER) READ ABSTRACT |

Managing Windows Server 2008 R2 by Microsoft Corporation India Pvt Ltd

August 01, 2009 - (Free Research)
Microsoft® Windows Server® 2008 R2 represents a significant milestone in Microsoft's ongoing efforts to help customers streamline the management of their unique IT infrastructures. Read this white paper to learn how to manage Windows Server 2008 R2. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Best practices and considerations to ensure help desk management success by SysAid Technologies

April 20, 2011 - (Free Research)
This e-guide from SearchDataCenter.com explains why it is essential analyze the performance of your service desk to ensure optimal results. Gain expert insight into how to improve IT help desk services with vendor support. And find out how to help staff be more productive by providing them with extra support. 
(EGUIDE) READ ABSTRACT |

 Password Self Help – Password Reset for IBM i by Safestone Technologies

June 07, 2011 - (Free Research)
Check out this white paper to learn about a self help password application that can give you a high ROI and free up time to work on more business critical issues. 
(WHITE PAPER) READ ABSTRACT |

The SMB IT Decision Maker’s Guide: How SaaS Can Benefit the IT Help Desk by BMC Software, Inc.

April 05, 2011 - (Free Research)
Small and midsize businesses that are using software as a service (SaaS) to automate their IT help desk(s) and IT infrastructure are reporting significant savings. Check out this white paper to learn more about the benefits of SaaS. 
(WHITE PAPER) READ ABSTRACT |

Seven Ways ITIL Can Help You in an Economic Downturn by BMC Software, Inc.

June 15, 2009 - (Free Research)
IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and... 
(WHITE PAPER) READ ABSTRACT |

Leveraging the Value Proposition of SOA: How Enterprise Architecture Helps Organizations Analyze and Develop Their Services Strategy by Telelogic, An IBM Company

May 2007 - (Free Research)
This paper discusses SOA as more than a technology. SOA is an architectural principle that opens the door to using IT technology in new ways to help improve efficiency and productivity and provide value to both providers and consumers of services. 
(WHITE PAPER) READ ABSTRACT |

Optimizing the Business Value of IT: How IT Investment Portfolio Management Helps Drive High Performance by Accenture

June 2008 - (Free Research)
Accenture has developed the Investment Portfolio Management Framework, a diagnostic model to help CIOs and top business executives align IT investments with the business needs and improve the management of limited IT resources. 
(WHITE PAPER) READ ABSTRACT |

Driving IT help desk efficiency with customer-centric remote support by GoToAssist

May 2008 - (Free Research)
Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support. 
(WHITE PAPER) READ ABSTRACT |

Jumpstart Your Windows Vista Migration With Enteo Client Lifecycle Management From FrontRange Solutions by Centennial-Software

July 2008 - (Free Research)
This whitepaper serves as a guideline for Vista migration projects, highlights the key challenges and cautions and outlines an ideal approach to successfully migrate to Windows Vista. 
(WHITE PAPER) READ ABSTRACT |

Help Desk vs. Service Desk: Which One is Right for You by Numara Software

March 2009 - (Free Research)
This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used. 
(WHITE PAPER) READ ABSTRACT |

Accelerating Customer Success: For Nearly Four Decades, We've Helped Customers Get There Faster by SoftwareAG Inc., USA

February 2009 - (Free Research)
Software AG is a leading independent Business Infrastructure Software provider and their solutions help companies achieve business results and competitive differentiation faster. 
(ARTICLE) READ ABSTRACT |

Risk Management: How Vulnerable is Your Backup Media? by Iron Mountain

March 2012 - (Free Research)
Check out this white paper for tips to help you securely manage backup and recovery processes. Discover the importance of developing a chain of custody when it comes to data, learn how authorization and access restrictions can help keep your information secure, and receive best practices for choosing an offsite data backup/protection partner. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Driving Profitability through Information Security by Tableau Software

September 2010 - (Free Research)
While recognizing the need for security is a positive step, many of these organizations are missing an opportunity to improve their operations by using the same tools. In this document you will find some tactics you can add to your security playbook to help make your employees more productive and to help improve your organization’s efficiency. 
(EBOOK) READ ABSTRACT |

Business Analytics: Helping You Put an Informed Foot Forward by SAS

July 2010 - (Free Research)
What exactly is business analytics and how can it help? Business analytics is, simply put, the application of analytical techniques to resolve business issues. It provides organizations with a framework for decision making, helping organizations solve complex business problems and more. 
(WHITE PAPER) READ ABSTRACT |

Dell ProSupport Mobility Services by Dell, Inc.

January 2009 - (Free Research)
Dell ProSupport Mobility Services can help ensure you have the access, security and support you need to help keep your business running virtually anywhere in the world. 
(DATA SHEET) READ ABSTRACT |

Rethink Virtualization in Business Terms with HP and VMware by VMware, Inc.

February 2009 - (Free Research)
Virtualization is paramount to achieving better business outcomes. It can help you deliver applications and business services more quickly, put unused data center capacity to work, and enhance your availability, continuity and security strategies. Read about how HP and VMware can help you gain greater business advantages with virtualization. 
(WHITE PAPER) READ ABSTRACT |

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