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SpotLight on Active Directory: Diagnostic Tool for Troubleshooting in AD Environments - Free Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research)
How can you tell if your domain controller is experiencing problems with replication or performance? How do you identify resource bottlenecks? We can help. 
(TRIAL SOFTWARE) READ ABSTRACT |

IDC Technology Spotlight: Everyone's a Genius: SaaS-Delivered Business Intelligence Tools Put Decision Making in the Hands of Decision Makers by SAP BusinessObjects

April 01, 2009 - (Free Research)
Inexpensive, easy-to-deploy SaaS BI can help companies put easy-to-use data mining and reporting tools for smart decision making into the hands of more employees and uncover the real “geniuses” of decision making hidden in every department. 
(WHITE PAPER) READ ABSTRACT |

Spotlight On Messaging - Optimize Exchange Performance by ScriptLogic Corporation

April 10, 2009 - (Free Research)
Do you have an accurate picture of your messaging environment? Do you have a comprehensive view across multiple messaging platforms? Now you can. 
(TRIAL SOFTWARE) READ ABSTRACT |

Essential Guide To Storage Networking by Double-Take Software

October 01, 2009 - (Free Research)
In this e-guide, storage networking experts and technologists spotlight the advancements that will have the most significant impact in storage networking to help you prepare for the future. 
(EGUIDE) READ ABSTRACT |

Bloor Research - Data Discovery Spotlight by Talend

February 28, 2009 - (Free Research)
In this Spotlight Report, Research Director Philip Howard explains why data discovery is of fundamental importance to data integration, data quality, and many other projects ranging from business intelligence through master data management to data governance and data archival. Read on to learn more about the importance of data discovery. 
(ANALYST REPORT) READ ABSTRACT |

Operational Excellence: Enabling Sustained Growth Spotlight on the Americas by SAP AG

January 23, 2009 - (Free Research)
Operational excellence means consistently doing things well across the value chain as a way of gaining competitive advantage. In its broadest terms, it is a discipline that drives corporate strategy. 
(WHITE PAPER) READ ABSTRACT |

Under the Spotlight: The transition of environmental risk management by SAP AG

June 05, 2009 - (Free Research)
This EIU global research report, based on survey of 320 executives, discusses current challenges and the importance of managing environmental risks. 
(WHITE PAPER) READ ABSTRACT |

Forrester: Inquiry Spotlight, Archiving Best Practices Q4 2008 by Hewlett-Packard Company

December 08, 2008 - (Free Research)
In 2008, Forrester answered 106 end user inquiries on archiving, including questions on eDiscovery, retention, message archiving, and using archiving to cope with the data growth explosion. This white paper summarizes these answers and explains why it's necessary to retain data for regulatory compliance or legal discovery purposes. 
(ANALYST REPORT) READ ABSTRACT |

SQL Server 2008 Spotlight on Cost - 12 Ways to Reduce Costs with MSFT SQL Server 2008 by Microsoft

December 18, 2008 - (Free Research)
This white paper describes ways in which organizations can use Microsoft SQL Server 2008 to save time and money. 
(WHITE PAPER) READ ABSTRACT |

Dell helps bring technology to the classroom by optimizing key applications to run up to 65 percent faster by Dell | EMC

December 01, 2009 - (Free Research)
Enterprise Elementary School District uses Dell expertise to help bring technology to the classroom by optimizing key applications to run up to 65 percent faster with the virtualized Dell/EMC SAN and help boost uptime by an estimated 15 percent for a 99.9 percent uptime total. 
(CASE STUDY) READ ABSTRACT |

Managing Risk through Financial Processes: Embedding Governance, Risk and Compliance by SAP AG

November 01, 2008 - (Free Research)
To find out how senior executives view their financial processes, the Economist Intelligence Unit surveyed a global sample of mostly financial executives in September 2008. Some respondents focused on the importance of developing processes that reduced costs and improved efficiency. Others acknowledged the importance of cost and efficiency.. 
(ANALYST REPORT) READ ABSTRACT |

Podcast- Picking the Right Thin Client by Pano Logic, Inc

November 20, 2009 - (Free Research)
This podcast, featuring Brian Madden and Gabe Knuth, provides expert advice to help you select the right thin client for your environment. Learn which features are important and how to manage thin clients effectively. 
(PODCAST) READ ABSTRACT |

Managing Windows Server 2008 R2 by Microsoft Corporation India Pvt Ltd

August 01, 2009 - (Free Research)
Microsoft® Windows Server® 2008 R2 represents a significant milestone in Microsoft's ongoing efforts to help customers streamline the management of their unique IT infrastructures. Read this white paper to learn how to manage Windows Server 2008 R2. 
(WHITE PAPER) READ ABSTRACT |

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation

September 08, 2009 - (Free Research)
How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. 
(TRIAL SOFTWARE) READ ABSTRACT |

EnterpriseDB Evaluation Guide by EnterpriseDB Corporation

November 13, 2009 - (Free Research)
This guide will walk you through evaluating EnterpriseDB's products, Postgres Plus Standard Server and Postgres Plus Advanced Server, to help you decide which product is right for you. This evaluation guide will also help with installation and testing and provide additional information on how to use the product. 
(EGUIDE) READ ABSTRACT |

Getting the most out of Windows 7 with enhanced security by Sophos Inc.

November 17, 2009 - (Free Research)
Attend this webcast to get insights into Windows 7 and find out how Sophos can help you extend protection against the increasingly complex malware threats; we can help you control your users’ environment, and most of all protect what you value. 
(WEBCAST) READ ABSTRACT |

Taking Relationship Management to a New Level with Microsoft Dynamics CRM by Microsoft

September 09, 2009 - (Free Research)
Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT. 
(WEBCAST) READ ABSTRACT |

Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People" by Microsoft

March 01, 2007 - (Free Research)
By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software. 
(WHITE PAPER) READ ABSTRACT |

Help Desk vs. Service Desk: Which One is Right for You by Numara Software

March 05, 2009 - (Free Research)
This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used. 
(WHITE PAPER) READ ABSTRACT |

Transforming Customer Service into a Strategic Asset by Microsoft

February 06, 2008 - (Free Research)
View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset. 
(WEBCAST) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 29, 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. 
(PRESENTATION) READ ABSTRACT |

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc.

September 18, 2009 - (Free Research)
VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. 
(TRIAL SOFTWARE)

How Software Can Help You Run Your Business More Efficiently by SAP AG

December 01, 2007 - (Free Research)
Streamlining your business means reducing costs and increasing the amount of time you can spend focusing on outperforming the competition and growing sales –without increasing your head count. The right business management software can help you do just that, and you'll see results that directly affect your bottom line. 
(WHITE PAPER) READ ABSTRACT |

Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance by Shavlik Technologies

July 20, 2009 - (Free Research)
As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how. 
(CASE STUDY) READ ABSTRACT |

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM

December 31, 2008 - (Free Research)
This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? 
(WHITE PAPER) READ ABSTRACT |

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