This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future. 

In this expert e-zine, explore the numerous benefits of Exchange Online retention policies as well as the PowerShell script necessary to manage and implement them. In addition, discover techniques to repair Outlook Web App 2010, new tools from the Microsoft Exchange team, and the latest Exchange updates. 

This paper outlines the critical requirements - reliability and availability, scalability, security, and performance - of an SMB messaging environment and describes and end-to-end messaging solution that meets those requirements. 

Read this paper to learn three ways your company can get the most out of its contracts by ensuring that the agreements you enter into are low in risk and that contractual terms are being observed and met. 

<p>Support contracts are becoming crucial aspects of IT management as IT environments are becoming increasingly sophisticated. Examine the trends propelling the support services market, and discover the importance of continuing post-warranty support.</p> 

Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional. 

<p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p> 

Read this paper to learn more about HP's business processes services for procurement. 

This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing. 

Economies of scale, flexibility and costreduction – cloud advocates have made sure that we are familiar with these potential benefits, even if we have yet to agree on an exact definition of cloud computing. But doubters argue that none of these benefits will actually be available unless some fundamental security issues can be overcome. 

This expert e-guide will help you formulate an application performance management strategy. Read this now and learn about certain techniques that can help your agile development team prevent potential problems before deploying apps. Discover why communication is an essential component to preventing problems, as well as three testing models. 

In enterprises that use a wide portfolio of telecom services, managing those services can consume substantial staff resources. This paper details a solution to free up time for other things by streamlining the management of networking services. 

Siemens supports solutions for service and sustainment in the aerospace and defense industries that enable companies to reduce service costs and time cycles while increasing profitability across the service life of products.