This expert resource presents key findings from a recent cloud poll completed by your peers. Find out which businesses plan on implementing the cloud, whether they are considering private or public clouds, and more. 

This report from Ovum warns that enterprises need to recognise that they will need to move to IPv6, even if they have IPv4 addresses available. They should treat IPv6 like any other disaster recovery plan. 

In this paper, learn how performance enhancements in SQL Server 2008 R2 make it easier and faster for end-users to generate, access, and analyze data. 

BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization. 

As e-commerce continues to grow, customer expectations for B2B e-commerce are changing rapidly. Business to business (B2B) companies that wish to grow and become more profitable are realizing that the old ways of doing business are insufficient and are investing in e-commerce platforms. 

The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits. 

Companies need to take their customer experience to the next level. This means being more responsive and proactive, delivering consistently on brand promises, listening to customers and acting on that insight. Read on to learn why customer trust is critical to your business and how to successfully build your customer's trust. 

Security has become a main issue with the swift way we have started working, making data transfers less safe. Read this expert E-Guide and learn the steps necessary to secure your managed file transfers and meet compliance requirements. 

This webcast will provide you with a firm understanding of the BlackBerry PlayBook tablet platform and its overall capabilities. It will also focus on key partner applications that can enable greater workforce performance. 

In this week's Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. 

We readily recognise a number of the important Lifecycle Management (LM) processes involving Information - there is Information or Document LM, Device LM, even People LM. 

Natural disasters, attacks by hackers, a new application gone bad - any or all of these could result in costly disruptions and missed opportunities. Yet many businesses overlook business continuity planning. Learn how savvy enterprises are employing virtualization to strengthen disaster recovery plans.