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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Financial Giant Cuts Costs through Offshore Testing Services by Hexaware Technologies

April 2008 - (Free Research)
Learn how one company was able to utilize cost effective offshore support for use acceptance testing (UAT) of customer applications, ensuring cost benefits and reduce failure rates. 
(WHITE PAPER) READ ABSTRACT |

New Revenue and Profit Opportunities for Service Providers by N-able Technologies

February 2014 - (Free Research)
This white paper outlines the trends driving global demand for managed services and why becoming a managed service provider (MSP) can help your business strategy. 
(WHITE PAPER) READ ABSTRACT |

Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability by Juniper Networks, Inc.

April 2012 - (Free Research)
Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource. 
(WHITE PAPER) READ ABSTRACT |

Gorillas on Your List – A Diversified OEM Environment Can Lower Your Risk by Dimension Data

January 2014 - (Free Research)
This informative whitepaper covers the value of breaking free from a single original equipment manufacturer and diversifying the commodities in your data center. 
(WHITE PAPER) READ ABSTRACT |

ETL 2.0: Redefining Data Integration by Syncsort

May 2012 - (Free Research)
Watch this webcast now to gain insight on a new strategic extract, transform and load (ETL) tools that assist with vital tasks including data services to applications and business users. 
(WEBCAST) READ ABSTRACT |

NAC: Bridging the Network Security Gap by Sophos, Inc.

February 2008 - (Free Research)
IT managers are aware of threats to their networks, and have spent heavily on solutions to protect the corporate environment. This paper examines technology and initiatives designed to capitalize on existing investments and prevent any gaps in security. 
(WHITE PAPER) READ ABSTRACT |

Fortune 200 Firm Achieves Global Email Protection by WatchGuard Technologies, Inc.

March 2011 - (Free Research)
Eaton Corporation, a premier industrial manufacturer, is an industry leader in diversified power management and ranks in the Fortune 200. 
(CASE STUDY) READ ABSTRACT |

Small Cells, Big Challenge: A Definitive Guide to Designing and Deploying HetNets by Ixia

November 2013 - (Free Research)
Network operators are under pressure to enhance network coverage, reliability, and capacity, while increasing the quality of the mobile experience. Heterogeneous networks (HetNets) -- more diversified access networks -- are emerging as a strategy to bridge the cost and capacity gap and meet demand. 
(WHITE PAPER) READ ABSTRACT |

Deliver Better Results Across the Data Management Lifecycle: HP AppSystem for Microsoft SQL Server 2012 Parallel Data Warehouse by HP

October 2013 - (Free Research)
The following whitepaper outlines the important steps to consider when implementing a diversified data management strategy. 
(WHITE PAPER) READ ABSTRACT |

A New Approach to Storage for the Age of Big Data by EMC Corporation

June 2014 - (Free Research)
This case study explains how, with one solution, Sanofi was able to provide the entire stack, from storage to applications, and reduce cost of data, as well as reduce the performance burden on new data centers. Read on to discover how to make your archiving and storage more flexible and cost-efficient. 
(WHITE PAPER) READ ABSTRACT |

Where is the smart money going in ICT ? by ComputerWeekly.com

March 2011 - (Free Research)
Despite the travails of the UK economy over the last year, most ICT businesses have continued to perform robustly, responding swiftly to any need to downsize their teams or evolving their business models in order to deal with a changing environment. 
(WHITE PAPER) READ ABSTRACT |

Symantec Intelligence Report 2013 by Symantec Corporation

November 2013 - (Free Research)
This in-depth report outlines the latest analysis surrounding cyber security threats and trends. 
(ANALYST REPORT) READ ABSTRACT |

The MSP Report Advantage by N-able Technologies

December 2012 - (Free Research)
Discover why professional, standardized reports have emerged as a key success factor for many MSPs and IT services providers, helping prove relevance and demonstrate the value of service delivered to their clients. View now to learn how such reporting can help you gain the title of "Trusted Advisor." 
(WHITE PAPER) READ ABSTRACT |

Meeting the Market's needs with your Managed Services by N-able Technologies

May 2013 - (Free Research)
This case study shows how one office technology company implemented an automated remote monitoring and management (RMM) solution to increase profits and customer value, and discusses benefits as well as pitfalls to avoid. 
(WHITE PAPER) READ ABSTRACT |

MSPs: Increasing Automation, Productivity, and Customer Satisfaction by Asigra

May 2014 - (Free Research)
This whitepaper explores one company's breakthrough approach to automation that is increasing efficiency and consistency in order to revolutionize the way that managed service providers deliver their services to small and midsize businesses. 
(WHITE PAPER) READ ABSTRACT |

Building Success in the Cloud by Citrix Systems, Inc. (E-mail this company)

August 2012 - (Free Research)
Discover why Citrix cloud solutions are a clear choice for leading cloud providers, helping them quickly and profitably build differentiated and flexible cloud solutions that are right for their business and their customers. 
(WHITE PAPER) READ ABSTRACT |

Smarter Customer Analytics: How Communications Service Providers are Already Benefiting by IBM

April 2014 - (Free Research)
The following white paper explores how communication service providers can deepen the strength and effectiveness of their customer relationships through the use of analytics on the right infrastructure. Learn what it takes to do so, the technology you need, and much more. 
(WHITE PAPER) READ ABSTRACT |

Delivering Superior Customer Value in Communications Firms: Enabling Optimal Offer Creation for Service Providers by SAP America, Inc.

April 2009 - (Free Research)
For communications companies - whether focused on telecommunications services or media content - these are challenging times. Markets are saturated with new offerings, and margins continue to diminish. In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Customer Experience Focused Transformation by Alcatel-Lucent

April 2011 - (Free Research)
This presentation transcript discusses Telecom Service Provider Transformations as well as business strategies and models to improve quality of experience, including customer experience management planning and the role-managed services can play in this transformation. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

8X8 relies on Vblock™ Infrastructure Systems for highly available cloud services targeted to a range of businesses by VCE (E-mail this company)

July 2012 - (Free Research)
Discover why one cloud services provider chose the infrastructure platforms they did and the benefits this particular vendor brings to their growing customer base. 
(CASE STUDY) READ ABSTRACT |

Prepaid Loyalty: Fact or Fiction? by Amdocs Management LTD

September 2009 - (Free Research)
Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers. 
(WHITE PAPER) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact

January 2011 - (Free Research)
This paper discusses the different layers requiring security, how security should be addressed in each layer, and how to select a qualified hosted call center provider. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

PacketTrap MSP 6.0 by Dell Software

August 2011 - (Free Research)
PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management. 
(TRIAL SOFTWARE) READ ABSTRACT |

Using SLAs to Gain a Competitive Advantage by BlueCoat

December 2008 - (Free Research)
This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements. 
(ANALYST REPORT) READ ABSTRACT |

Assessing Your Cloud Backup Opportunity: A guide to addressing 7 key questions about your customers by Asigra

December 2011 - (Free Research)
<p>This resource details seven questions and discussion points you should consider before integrating cloud backup into your service offerings. </p> 
(WHITE PAPER) READ ABSTRACT |

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