ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 

Check out this resource center to learn about Blueworks Live, which allows you automate processes currently run by e-mail. Easily collaborate on tasks with co-workers across teams, departments and the entire organization, access communities focused on process improvement and create process blueprints to discover, map and document your processes. 

Remember when virtualization was the hottest technology around? Back then, things were easy. Of course, those were virtualization’s early days, with low-hanging fruit and opportunities for improvement aplenty. But, then, something happened. Read on to learn more. 

Blue Coat needed to improve its test automation practices with tools & solutions that automate test cases during the development phase, increase test coverage, & identify changes that are not easily identified from build to build. Read why Blue Coat selected FanfareSVT test automation software to work seamlessly within its existing infrastructure. 

Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Invite your entire team to view this free Webcast and learn about business-to-business email and search engine marketing strategies. 

System reliability is a vital component in Storage Area Network (SAN) design that keeps your production environment operating and avoids data loss and downtime. 

For years, Donnelly managed operations using an OS/2 operating system and various software packages. While Donnelly achieved much success using the OS/2 platform and manual scheduling, the company’s growth eventually began outpacing the system’s capacity. With EnterpriseIQ in place, Donnelly has seen improvements in every aspect of its business. 

Learn how a large company remedied their eclectic data protection strategy with a solution their IT director calls "the most trouble-free device in my data center." 

This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity. 

This white paper explains how a business rule management system (BRMS) can make business process automation easier to understand, maintain and manage. 

Learn how PinkRoccade Healthcare (PRH) implemented a SaaS-based infrastructure to facilitate a high-speed and trustworthy deployment of healthcare applications that use cloud-based services.  PRH made substantial improvements through the use of cloud-based services to advance system management, resource allocation, and achieve data protection. 

Access this brief resource for an informative overview of the HP's Business Data Warehouse Appliance. 

With OneSign up and running, The Seattle Times saw an immediate improvement in its security policy enforcement.