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Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition by ShoreTel

May 19, 2009 - (Free Research)
ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP. 
(ARTICLE) READ ABSTRACT |

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation

September 01, 2009 - (Free Research)
As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions. 
(CASE STUDY) READ ABSTRACT |

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix

July 2008 - (Free Research)
Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Leader in Language and Development Reduces Costs with Communications Solution Upgrade by HP and Microsoft

February 2011 - (Free Research)
Lionbridge is a leading provider of translation, testing, and development solutions. The company has more than 4,500 employees across 26 countries.  Read this white paper to learn how Lionbridge aggressively moved away from its previous telephony systems, increased global communications, and reduced costs. 
(CASE STUDY) READ ABSTRACT |

IP Telephony: Reliability You Can Count On by ShoreTel

May 2009 - (Free Research)
This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective. 
(WHITE PAPER) READ ABSTRACT |

Networking and Unified Communications Reference Guide by CDW Corporation

September 2009 - (Free Research)
CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Implementing Fax over IP (FoIP) in your Organization by OpenText

May 2010 - (Free Research)
This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today. 
(WHITE PAPER) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

May 2011 - (Free Research)
Today, the majority of North American contact centers today are supported by premise-based contact center and telephony systems. But there's another money-saving option for contact centers: third-party owned and operated hosted services. Before you decide which model to use, there's another factor you should consider: Total cost of ownership (TCO). 
(WHITE PAPER) READ ABSTRACT |

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony by IBM

December 2010 - (Free Research)
This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client. 
(WHITE PAPER) READ ABSTRACT |

ISC Corp. Case Study by Emerson Network Power

July 2009 - (Free Research)
ISC Corp. needed a new data center that could efficiently meet current and future needs. Learn how Emerson Network Power and its Liebert power and cooling technologies helped to realize that goal. 
(CASE STUDY) READ ABSTRACT |

Understanding Avaya IP Office Short Codes by Global Knowledge

May 2013 - (Free Research)
This white paper provides a road map to understanding the programming and use of short codes in an Avaya IP Office system. It is based primarily on the codes used with the IPO 8.1 U-Law system with the Essential, Preferred, or Advanced Edition system licenses. 
(WHITE PAPER) READ ABSTRACT |

IP Telephony from A-Z -- The Complete IP Telephony eBook by ShoreTel

December 2007 - (Free Research)
Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management. 
(EBOOK) READ ABSTRACT |

Avaya IP Office Release 6: Small Office Deployment & TCO vs. ShoreTel IP Phone System by Avaya

September 2011 - (Free Research)
Read this white paper for a comparison of Avaya's IP Office and ShoreTel’s IP Phone System. Then discover how Avaya IP Office uses a scalable system that minimizes power consumption and avoids the need for a dedicated Windows server system in sub-20 person offices. 
(WHITE PAPER) READ ABSTRACT |

UK IT priorities 2012 by ComputerWeekly.com

August 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies. 
(IT BRIEFING) READ ABSTRACT |

SCOPIA Connector for Microsoft Office Communications Server (OCS) 2007 by RADVISION

February 2008 - (Free Research)
The new SCOPIA OCS 2007 Connector enhances the Microsoft solution providing the capability for Office Communicator users to participate in conferences with standards-based video conferencing systems and devices. 
(ARTICLE) READ ABSTRACT |

Lumber Company Cuts Customer Delays down to Size by Cisco Systems, Inc.

January 2006 - (Free Research)
In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more. 
(CASE STUDY) READ ABSTRACT |

Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight

April 2008 - (Free Research)
Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding. 
(WHITE PAPER) READ ABSTRACT |

Lotus Mobile Solutions Webcast Series by IBM

August 2010 - (Free Research)
Check out this series of webcasts for a brief overview of the Lotus software solutions available for a variety of industry-leading mobile devices. 
(RESOURCE CENTER) READ ABSTRACT |

Canadian Airport Reaps the Benefits of Truly Unified Communications by Hewlett-Packard Company

June 2007 - (Free Research)
In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utili... 
(WHITE PAPER) READ ABSTRACT |

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix

July 2008 - (Free Research)
Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. 
(WHITE PAPER) READ ABSTRACT |

Extend the Value of IBM Lotus Applications with Avaya Unified Communications by Avaya Inc.

April 2007 - (Free Research)
Avaya and IBM have leveraged their considerable individual technologies, platforms, and roadmaps to create a combined vision to make real-time and non-real-time collaboration a reality for enterprises. This paper gives details. 
(WHITE PAPER) READ ABSTRACT |

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.

April 2006 - (Free Research)
This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. 
(WHITE PAPER) READ ABSTRACT |

UC and the Evolution of Enterprise Telephony by SearchSecurity.com

April 2013 - (Free Research)
This expert E-Guide will help readers understand key information about the evolution of enterprise technology, how to prepare the enterprise for mobile telephony, and the value of combing IP telephony (IPT) with unified communications (UC). 
(EGUIDE) READ ABSTRACT |

Navigating Your IP Telephony Islands by Orange Business Services

July 2009 - (Free Research)
Charting a course through IP telephony islands and non-IP telephony solutions to an enterprise-wide IP telephony implementation is a challenge, even for mid-sized companies. This paper examines the benefits and demands posed by an enterprise-wide solution and suggests ways to combine your IPT deployments to maximize your returns. 
(WHITE PAPER) READ ABSTRACT |

Cisco PIX 506E Security Appliance by Cisco Systems, Inc.

The Cisco® PIX® 506E Security Appliance delivers enterprise-class security for remote office, branch office, and small-to-medium business (SMB) networks, in a highperformance, easy-to-deploy purpose-built appliance. 
(HARDWARE PRODUCT)

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