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From Disney to dishwashers: Digital CRM to change customer experience by IBM

November 22, 2013 - (Free Research)
Access this expert e-guide to uncover how CRM has changed the entire customer experience and how this kind of technology can truly benefit your organization. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: Achieve a 360 Degree View of Your Customer by Infor

November 26, 2012 - (Free Research)
In today's market, it's easier to keep existing customers than obtain new ones. In order to retain the most customers, you need optimal CRM strategies – but relying on CRM software alone won't cut it anymore. Read this transcript to learn how integrating CRM with enterprise resource planning (ERP) can enhance your sales strategies. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation

April 05, 2010 - (Free Research)
Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution. 
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Small businesses compete in e-commerce with same day shipping by IBM

November 22, 2013 - (Free Research)
Access this expert e-guide to uncover a solution to customer demand for same-day-shipping and how CRM has changed the entire customer experience. 
(EGUIDE) READ ABSTRACT |

Using Social Media to Deepen Your Customer Relationships by Infor

November 24, 2010 - (Free Research)
Written for the marketing executive, this paper provides a useful framework to begin to assess how an organization can engage in social media to build deeper relationships with its customers. 
(WHITE PAPER) READ ABSTRACT |

SAP's Mobile State of Mind by SearchSAP

June 02, 2014 - (Free Research)
With Fiori mobile apps and other technologies, SAP says it has simplified enterprise mobility for users. But significant questions remain unanswered. 
(EBOOK) READ ABSTRACT |

Surviving and Thriving in the Customer-Driven Age by Oracle Corporation

September 2008 - (Free Research)
The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities. 
(WHITE PAPER) READ ABSTRACT |

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com

January 2012 - (Free Research)
This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. 
(IT BRIEFING) READ ABSTRACT |

Building Relationship Capital: Client Relationship Management for the Capital Markets by Pivotal CRM, a CDC Software solution

January 2011 - (Free Research)
Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges. 
(WHITE PAPER) READ ABSTRACT |

The Fast Track to Service Management Success: Software as a Service by CA Technologies.

September 2008 - (Free Research)
This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio

February 2010 - (Free Research)
In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

How TCO Benefits Make Cloud Computing a No-Brainer for Many SMBs and Mid-Market Enterprises (2013) by NetSuite

February 2013 - (Free Research)
This resource analyzes the economic benefits of cloud computing in the ERP and CRM space, and details how embracing the cloud can be a competitive differentiator for SMBs. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Manufacturing IT Guide - How to Evaluate and Buy Small to Mid-Size ERP Platforms by IQMS

March 2010 - (Free Research)
This E-Book offers best practices for SMBs and midmarket organizations evaluating ERP platforms and provides suggestions on how to avoid procurement pitfalls. 
(EBOOK)

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.

The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. 
(HARDWARE PRODUCT)

Business Continuity Strategies for SMBs by EqualLogic, Inc.

January 2008 - (Free Research)
Business continuity has historically been out of reach for small- and medium-sized businesses (SMBs) because it was too costly and complicated. 
(WHITE PAPER) READ ABSTRACT |

The Benefits of Virtualization for Small and Medium Businesses: VMware SMB Survey Results by VMware, Inc.

September 2010 - (Free Research)
The VMware SMB Survey is designed to help small and medium businesses (SMBs) understand the benefits their peers are achieving with virtualization. It is also intended to provide SMBs with benchmarks on how their peers are getting the most from their investments in IT infrastructure. Continue reading to find out the results. 
(WHITE PAPER) READ ABSTRACT |

The SMB IT Decision Maker’s Guide: How SaaS Can Benefit the IT Help Desk by BMC Software, Inc.

April 2011 - (Free Research)
Small and midsize businesses that are using software as a service (SaaS) to automate their IT help desk(s) and IT infrastructure are reporting significant savings. Check out this white paper to learn more about the benefits of SaaS. 
(WHITE PAPER) READ ABSTRACT |

What SMBs Should Look for in an Applicant Tracking System by Taleo

December 2008 - (Free Research)
The goal of this paper is to enumerate many of the qualities that SMBs seek in an applicant tracking system and prepare you to choose a system that will make your recruiting efforts more successful. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: How to Identify Which Applications are Right for Public Cloud Computing by SearchDataCenter.com

March 2011 - (Free Research)
In this e-guide from SearchCloudComputing.com, gain expert insight into how public cloud computing benefits businesses of all sizes. Discover how to identify which applications are good candidates for cloud computing and which are not. And find out about alternatives to adopting a full public or private cloud computing strategy. 
(EGUIDE) READ ABSTRACT |

Enterprise Resource Planning Software: Taking the Plunge by VAI, Vormittag Associates, Inc.

March 2009 - (Free Research)
Check out this white paper to discover the many benefits of Enterprise Resource Planning (ERP) software. 
(WHITE PAPER) READ ABSTRACT |

Pay-as-you-Grow Data Protection by IBM

February 2013 - (Free Research)
This resource examines the data protection requirements of small to midsize businesses (SMBs), and introduces a strategy that enables your organization meet the challenges of explosive data growth. 
(WHITE PAPER) READ ABSTRACT |

Building a Backup Strategy for SMBs by Dantz Development Corporation

May 2004 - (Free Research)
The guidelines in this white paper can help SMBs establish a reliable backup strategy that protects data and guarantees quick, easy,and accurate restores. 
(WHITE PAPER)

How Your Business Can Attain Maximum ROI from Virtualization: A Guide for Business and IT Leadership by VMware and Intel

October 2010 - (Free Research)
As a leader of a SMBs, your expertise lies in improving your business, not the technology that runs it. With virtualization, it’s enough to know that your business can decrease costs, increase IT productivity and protect corporate assets. And VMware is the clear leader in virtualization solutions for SMBs. Continue reading to learn more. 
(WHITE PAPER) READ ABSTRACT |

Which ERP Software Offers the Best Picture for SMBs by Exact Software

February 2012 - (Free Research)
Between on-demand and Software as a Service (SaaS), there are more enterprise resource planning (ERP) software options available than ever and small to midsized businesses (SMBs) are finding it be an overwhelming situation. Read this expert guide to learn which ERP applications are becoming viable alternatives for SMBs, as the marketplace matures. 
(EGUIDE) READ ABSTRACT |

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