Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 

With concerns over their VDI-enabled ATMs and an expiring security solution, Stillwater National Bank and Trust company (SNB) needed a new option. In this case study, uncover why SNB decided to go with Bit9 Parity and how it enabled them to lock down their ATMs, PCs and servers and to protect from emerging threats.    

In this presentation transcript, featuring Exchange pro, Lee Benjamin, you'll learn how to improve backup and recovery of your Exchange environment. Discover the new features of Exchange 2010 to enhance your backup and recovery efforts. Find out what you should know about clustering and how to avoid common pitfalls. 

More IT pros are considering implementing a cloud environment, but they soon realize that building a private cloud means overhauling their entire existing data center infrastructure. Learn how moving to the cloud takes more than putting a layer of cloud management software on top of your existing servers, storage and networks. 

Migrating to the cloud can be a tricky process which IT pros should be aware of before starting on their initiatives. Access this essential resource to discover a useful Q&A that spotlights the range of issues you could encounter when adopting cloud services. Also, learn more about the three types of cloud and their uses. 

This expert e-guide from SearchWindowsServer.com is designed to help IT pros determine whether Windows Server 2008 R2 makes sense for their organizations. Learn how to get the most out of this new operating system version and get answers to frequently asked questions from your peers. 

VMware Workstation allows administrators to run multiple operating systems from a single physical machine. But you may be wondering if an upgrade to Workstation 7 is necessary. 

<p>This white paper explores the hardware requirements of virtualization, cloud computing, and mobile technology. Obtain a detailed overview of one recommended architecture and its key features and components here.</p> 

For every area of your datacenter, Sun Professional Services has created a tailored assessment service. 

IT pros have a general understanding of virtual desktop infrastructures. But when it comes to designing a system, many are not prepared for the decision making that is involved with the process. This webcast highlights industry expert Gabe Knuth as he takes a look at the challenges of designing VDI and more. 

This resource examines the causes of today’s data center power and cooling crisis and outlines 5 steps businesses can take to remove inefficiencies from their power and cooling infrastructure. 

This handbook will cover best practices for moving to Microsoft Windows 7, including assessing Windows 7 to determine if it’s a good move for your organization, which applications in your organization should move over, what help is out there for your migration project and licensing. 

As the benefits become increasingly evident, more companies are choosing to upgrade their Oracle applications within the next two years. In this e-guide find out exactly what new features are persuading IT pros to take on an upgrade initiative and how they’re approaching the process.