Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance. 

With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach. 

This extensive survey from Aberdeen Group examines how various sales performers are using electronic signatures. 

This white paper describes the many benefits of electronic signatures and how your organization can implement an eSignature system into your current contract process. 

This paper evaluates application performance monitoring (APM) vendors in each of five categories of functionality: end-user experience monitoring; application runtime architecture discovery, modeling and displays; user-defined transaction profiling; component deep-dive monitoring in application context; and application performance analytics. 

This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing. 

The phrase “augmented reality” was coined by Boeing researcher Tom Caudell in the early 1990s to describe a digital display viewed through a headset  which guided workers through electrical wires in aircraft. The term has since gained currency and is now taken to describe digital information overlaid on the physical world. 

This expert e-book takes an in-depth look at how industry leaders are using social media to build better relationships with their customers. Inside, learn the ways that customer communities are impacting how companies do business, as well as the importance of harnessing this power for constructive dialog. 

The cost and time associated with managing desktops is rising at a time when budgets are being tightened and IT staffing is strained. This is driving interest in the use of desktop virtualization, where virtual desktop machines run on servers within the data center. Access this white paper to learn more about the benefits of desktop virtualization. 

The Project Management Institute (PMI) prides itself as the largest project management organization in the world and for the comprehensive, standards-based Project Management Professional (PMP) certification it offers to project managers. Check out this white paper to learn more. 

Many companies have turned to virtualization technologies for their servers and in their data centers to simplify administration and to reduce management chores and operating costs while maintaining reliability and safeguarding against disasters. Companies are now looking to apply the same technology to their desktop computers. 

This small business report looks at the degree to which small businesses are sharing data, the ways in which they are doing so and the real and perceived risks. It shows how these risks can be mitigated. 

Read this analyst report from Forrester Research Inc., to hear what industry insiders think of electronic signatures and how they can improve your customer relationships and sales deals.