Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

The Top 9 Ways to Improve Customer Loyalty and Engagement by Allegiance January 2008 - (Free Research) Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits.  (WHITE PAPER) READ ABSTRACT |

The State of Service Management by SAP America, Inc. February 2013 - (Free Research) View this document to learn more about the current state of the service enterprise and the goals and investments prioritized by service leaders. It also displays performance benchmarks of leading service organizations and other factors that contribute to best-in-class performance.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: IT/Business Integration- Who’s Doing it Best by CA Technologies. January 2010 - (Free Research) Read this presentation transcript to gain insight from survey results and explanations as to why Quebec organizations, compared to others in Canada, display much higher satisfaction with their IT effectiveness.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution November 2010 - (Free Research) Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more.  (EBOOK) READ ABSTRACT |

The TERA1100 Portal Processor by Teradici Corporation The TERA1100 Portal Processor enables centralized computing to span an enterprise network from the datacenter to the desktop by implementing advanced display compression algorithms and I/O bridging to guarantee a high performance user experience.  (HARDWARE PRODUCT)

The Future of Enterprise Computing: Preparing for the Compute Continuum by Intel May 2011 - (Free Research) Server virtualization and the cloud are creating a future for enterprise computing in which access to information via a variety of devices from any location at any time will be mission-critical. Access this exclusive resource to help formulate a plan for a continuous end-user experience.  (WHITE PAPER) READ ABSTRACT |

Cisco, NetApp and VMware Deliver Live Application Mobility Across Data Centers by NetApp January 2012 - (Free Research) This white paper introduces a new type of virtual solution designed specifically to improve maintenance, management and mobility in today's virtual infrastructures. By minimizing latency across long distances, this technology allows for the quick and efficient delivery of data and applications from one server to another - all with minimal downtime.  (WHITE PAPER) READ ABSTRACT |

Liebert Monitoring by Liebert Corporation The Albér Cellcorder CRT-300 cell resistance tester displays and records cell float voltage, internal cell resistance and intercell connection resistance. The portable unit includes a memory card, backlit graphical reflective LCD....  (HARDWARE PRODUCT)

7 Criteria to Consider When Embedding BI by Tableau Software August 2010 - (Free Research) Though there’s no simple answer to “buy or build,” there are criteria — seven, in fact, that can guide you to make a well informed decision. This paper helps you identify and evaluate each one.  (WHITE PAPER) READ ABSTRACT |

Seeing Clearly: The Benefits of an Intuitive Enterprise Solution by Intuitive ERP April 2008 - (Free Research) The Intuitive ERP enterprise solution includes feature-rich and integrated ERP, customer relationship management, business intelligence and e-commerce modules all the tools you need to enhance the productivity and profitability.  (WHITE PAPER) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.  (SOFTWARE PRODUCT)

HP Sprinter by HP Software July 2011 - (Free Research) HP Sprinter software gives your testers rich and powerful tools to run manual software testing. Download now to see for yourself how it can deliver great ROI by enabling you to dramatically simplify and accelerate manual testing while improving collaboration between QA and development.  (DEMO)

Comprehensive Business Intelligence Market Study: Summary Results from the BI Survey 7 by MicroStrategy Incorporated June 2008 - (Free Research) The BI Survey 7, the leading independent survey of real-world BI implementations, provides unique, statistically significant insight into actual BI implementations and customer experiences with various BI products.  (WHITE PAPER) READ ABSTRACT |

Top 5 Best Practices for Creating Effective Campaign Dashboards by Tableau Software June 2008 - (Free Research) We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives.  (WHITE PAPER) READ ABSTRACT |

IBM Cognos 8 BI Demonstration by IBM March 2010 - (Free Research) This demonstration shows all the capabilities of the IBM Cognos 8 BI product. Demos are presented for all roles including employees, managers, BI professionals, business analysts, and system administrators.  (PRODUCT DEMO) READ ABSTRACT |

The TERA1200 Host Processor by Teradici Corporation The TERA1200 Host Processor delivers a true, uncompromised PC experience over IP networks. It provides transparent USB and HD audio bridging, USB device authorization, and encrypted communications.  (HARDWARE PRODUCT)

Genesys Global Consumer Survey - 2007 by Genesys March 2008 - (Free Research) This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.  (WHITE PAPER) READ ABSTRACT |

SUMMARY RESULTS FROM THE BI SURVEY 10 by MicroStrategy Incorporated May 2012 - (Free Research) Following nine other surveys, the BI Survey 10 analyzed the platforms of six of the largest BI vendors and asked 2,961 organizations across 80 countries many of the same questions as previous years. Read this now and learn how organizations view certain aspects of their BI tools, such as response time, performance, business benefits and more.  (WHITE PAPER) READ ABSTRACT |

Gartner: The future of videoconferencing by ComputerWeekly.com September 2010 - (Free Research) With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach.  (WHITE PAPER) READ ABSTRACT |

Aligning Business and Insurance Technology, 2007 P&C Technology Survey Results by Fiserv Insurance Solutions April 2008 - (Free Research) In May 2007, Fiserv Insurance Solutions surveyed IT leaders at some of the leading property & casualty insurance carriers in the United States. From our second annual survey we see new trends developing and others that continue because of their...  (WHITE PAPER) READ ABSTRACT |

THE PETABYTE CHALLENGE: 2011 IOUG DATABASE GROWTH SURVEY by Oracle Corporation June 2012 - (Free Research) This paper details the results of a survey conducted by Unisphere Research among members of the Independent Oracle Users Group (IOUG) and reveals that nearly one out of 10 respondents cited that the total amount of online data they are managing tops a petabyte. Read on to discover data growth trends and patterns popping up in organizations today.  (WHITE PAPER) READ ABSTRACT |

Extraprise CRM Support Survey Report by Extraprise Group, Inc. August 2008 - (Free Research) This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group's COLLABORATE 08 conference in April 2008.  (WHITE PAPER) READ ABSTRACT |

Online Video: The New Merchandising by Akamai Technologies September 2008 - (Free Research) This white paper examines the trends in eCommerce video applications, current customer and eRetailer attitudes, and the challenges to successfully delivering high quality online video into their online merchandising strategy.  (WHITE PAPER) READ ABSTRACT |

With Dashboards - Formatting and Layout Definitely Matter by Corda Technologies September 2008 - (Free Research) Read this whitepaper to learn the best practices for dashboard formatting and layout. It also discusses nine dashboard design problems and solutions.  (WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT)

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