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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Certifiedmail Managed Service by DataMotion

February 08, 2011 - (Free Research)
Schalleur, Devine & Surgent (SDS) is a mid‐sized Certified Public Accounting agency with over 30 employees comprised of CPAs and other certified professionals based in Devon, Pennsylvania. 
(WHITE PAPER) READ ABSTRACT |

Penn National Insurance: Real-Time Documents Provide Faster Time to Market with a Personal Touch by Exstream Software

April 2008 - (Free Research)
Penn National Insurance wanted to deploy a single, comprehensive infrastructure for its batch and real-time document applications. Exstream Software's Dialogue enterprise personalization solution met this goal, improving time to market ... 
(CASE STUDY) READ ABSTRACT |

Butler County’s Iron Mountain Houses Some of U.S.’s Most Amazing, Priceless Treasures by Iron Mountain

November 2013 - (Free Research)
This news story describes why Iron Mountain's Butler County, Pennsylvania data center facility is ideal for storing and preserving your business-critical data. Learn why this facility is trusted to securely store everything from the original prints of classic movies to a huge variety of documents and records. 
(WEBCAST) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. 
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SAP Workforce and Scheduling Optimization Demo by ClickSoftware

August 2009 - (Free Research)
Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more 
(WEBCAST) READ ABSTRACT |

UPMC Health Plan Optimizes Customer Conversations to Ensure Service Excellence by Genesys

September 2013 - (Free Research)
Consult this case study today to learn how UPMC Health Plan developed an innovative customer service strategy that provided consistent, personal customer experiences, enabled constant service improvements, and more. 
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AccuWeather Case Study: Keeping cool about custom weather forecasts by Dell, Inc. and Intel®

October 2012 - (Free Research)
This informative paper explores how one company consolidated its legacy servers onto a combination of new servers and processors supported by a next-generation SAN built for today's VMware environments. Read on to discover how they were able to save space, power and a lot of IT staff time. 
(CASE STUDY) READ ABSTRACT |

Integrating the Finance organization for global business: Important implications for CIOs by IBM

February 2009 - (Free Research)
This paper looks at the growing alignment between the financial and technical disciplines. It examines the results of the Global CFO Study 2008 in the context of IT, identifying the critical implications for CIOs, and the need for a strategic partnership with CFOs and more ongoing collaboration between Finance and IT. 
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Case Study: Children’s Hospital of Philadelphia by HP and Microsoft

May 2011 - (Free Research)
A department of The Children’s Hospital of Philadelphia sought to improve its data analysis and operational management processes. They implemented a management solution based on Microsoft BI technologies and gained more insight into its data and has automated reporting processes, which reduced laboratory result turnaround times by 50 percent. 
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ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
(SOFTWARE PRODUCT)

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

Software Asset Management: Pay Attention or Pay Up by CDW Corporation

April 2014 - (Free Research)
This whitepaper covers how to take advantage of the software asset management industry in order to keep control of your software. 
(WHITE PAPER) READ ABSTRACT |

Considerations For Effective Software License Management by CDW Corporation

March 2014 - (Free Research)
This expert e-guide provides tips, tricks, and tactics to help you successfully approach software license management. Inside, find techniques for managing software licenses in virtual data centers, a checklist for effective software licensing, and more. 
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Software Asset Management: Ensuring Today's Assets by CDW Corporation

December 2012 - (Free Research)
This white paper sheds light on how mobility and software as a service (SaaS) programs are complicating license management. Click through to learn  about a comprehensive software asset management (SAM) approach that helps address the inherent issues  associated with each. 
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Are You Prepared for a Software Audit? by CDW Corporation

February 2014 - (Free Research)
Access this white paper to uncover the key elements of a software End User License Agreements (EULA) audit. Click through to explore 5 ways software asset management (SAM) can help you ensure compliance. 
(WHITE PAPER) READ ABSTRACT |

The Intersection of SAM and Security by CDW Corporation

March 2014 - (Free Research)
This informative paper explains how effective management of software assets can not only prevent problems during an audit but also improve security posture. It also gives tips on ways to make sure a SAM solution doesn't become too complex. 
(WHITE PAPER) READ ABSTRACT |

Numara Software Webinar - Track It! by Numara Software

June 2009 - (Free Research)
Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices. 
(WEBCAST) READ ABSTRACT |

Implementing Database Development: Best Practices for Oracle by Dell Software

January 2007 - (Free Research)
Quest Software offers a set of guiding principles to help organizations establish a methodology for best practices. 
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Think beyond Software Performance Monitoring: A Perspective on Your Service-Level Management Strategy by Keynote Systems

May 2005 - (Free Research)
This white paper discusses methods for monitoring Web site performance from an end-user perspective. Explore the benefits associated with neutral, third-party performance monitoring. 
(WHITE PAPER) READ ABSTRACT |

Software-Defined Networking Could Make Network-as-a-Service a Reality by SearchSecurity.com

April 2012 - (Free Research)
This E-Guide from SearchNetworking.com explores the topic of Network-as-a-Service and how software-defined networking could help make this new network paradigm for the cloud a reality. 
(EGUIDE) READ ABSTRACT |

MicroScope January 2014: A special issue looking at software defined networking by SearchSecurity.com

January 2014 - (Free Research)
The first issue of 2014 provides some insight in managed services, software defined networking, security and data centres 
(EZINE) READ ABSTRACT |

CW Buyer's Guide: Software-defined networking by SearchSecurity.com

April 2013 - (Free Research)
Computer Weekly looks at how SDN can give IT administrators greater control over the network infrastructure and make it more flexible and agile part of the business. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Why You Should Evaluate Software-Defined Networking Now by SearchSecurity.com

February 2014 - (Free Research)
Sort through the hype around software-defined networking and you could find valuable ways to improve efficiency in the data center—but those improvements may be a few years in the making. 
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Software company mathematically proves JRebel helps deliver software 40% faster by ZeroTurnaround

April 2014 - (Free Research)
In this brief case study, learn how NetworkedAssets improved their development productivity and experienced a 40% increase in velocity by leveraging a technology that enables you to instantly view code changes, eliminating turnaround time. 
(CASE STUDY) READ ABSTRACT |

Get Maximum Value from Software with Application Usage Management by Flexera Software

February 2013 - (Free Research)
Software licensing accounts for as much as 35% of IT spend, so it's no surprise that companies are looking to get the highest return on that investment. To effectively manage software spend, you can leverage application usage management, a centralized approach to maximize value and optimize usage across the lifecycle. 
(WHITE PAPER) READ ABSTRACT |

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