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Real-Time Field Force Optimization: Dynamic Scheduling & Dispatch as SLM Best Practice by Astea International Inc. (E-mail this company)

September 2005 - (Free Research)
This paper explores how the use of scheduling technology can help companies attain and extend the benefits of SLM by providing service-aware dispatching tools that can greatly improve the efficiency of technicians and dispatchers alike--simultaneously improving service levels and reducing cost. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Using Intelligent Document Recognition to Automate Enterprise Content Management by EMC Corporation.

May 2008 - (Free Research)
Dispatcher, the IDR solution from EMC Captiva, provides a strong set of innovative technologies that enable corporations to streamline their documents flow. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Building a Small Office Network: Getting Started by Cisco Systems, Inc

October 2008 - (Free Research)
Building a small office network means starting with a foundation of switches and routers. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Dispatch Direct: Concrete Cutting Service Provider by Dispatch Direct

April 2008 - (Free Research)
By partnering with Dispatch Direct, Cobra Concrete Cutting proactively handled their growth and is primed for continued expansion. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Innovating the Field: Document Solutions Company Turns to Unique Field Service Solution from Astea by Astea International Inc. (E-mail this company)

November 2007 - (Free Research)
In 2006, Danka leadership made the decision to update the company’s service management solution, which was largely based around a self-service interactive voice response (IVR) system. After engaging with multiple vendors, Danka chose Astea’s FieldCentrix FX Mobile®, a workflow software for automating field service processes. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Dispatch Direct Enterprise: Getting the Right Resources to the Right Place, Right Away by Dispatch Direct

April 2008 - (Free Research)
Dispatch Direct plays a key role in Eveready’s ability to protect the environment and satisfy the intense scrutiny of government and environmental watchdogs. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

The Total Cost of ERP Ownership in Mid-Size Companies by Epicor Software Corporation.

May 2008 - (Free Research)
This paper explains the Total Cost of Ownership, which remains a significant factor that influences Enterprise Resource Planning (ERP) strategies and decisions. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Top Five Security Issues for Small and Medium-Sized Businesses by Cisco Systems, Inc

February 2008 - (Free Research)
Small and medium-sized businesses use the Internet and networked applications to reach new customers and serve their existing ones more effectively. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Nimble Product Design: CAD/CAM/CAE for the Small to Mid-Sized Enterprise by PTC

February 2008 - (Free Research)
Despite demands for more complex products at lower costs and in less time, best in class Small to Mid-sized Enterprises (SMEs) hit their product development goals 80% of the time. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Unleashing the Hidden Productivity of Your Mid Size Business by Avaya, Inc

September 2008 - (Free Research)
This paper outlines and discusses the evolution of telework and the innovative technologies now available to level the playing fields of commerce for all those who wish to succeed. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Future of the Enterprise Application: Key Trends in the shift from in-house to on-demand by Workday.

June 2008 - (Free Research)
A new generation of on-demand business applications has matured that is designed specifically to meet the challenges of the 21st Century workplace. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Right-Sizing a Security Management Appliance: Why Intellitactics Chose NEI - Reliability and Speed to Market by NEI (Network Engines)

July 2008 - (Free Research)
This paper describes NEI’s holistic approach to integrating hardware, OS, management software and services, which enabled Intellitactics to accelerate the development and launch of their SAFE appliances 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Mail Attender® for Exchange - Mailbox, PST and Public Folder Management by Sherpa Software (E-mail this company)

Mail Attender® for Exchange is a scalable content management tool. Administrators can manage information in mailboxes, PST files, desktop/servers and public folders to enforce policy, compliance, and storage quotas. Offers comprehensive statistical reporting capabilities. Free Trial Download 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Deploying Server Based Computing by Ericom Software

May 2008 - (Free Research)
This webinar explore the vast benefits of Server Based Computing (SBC) - such as centralized management of IT infrastructure - and how it can help you better manage your IT environment. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Mail Attender® for Lotus Notes - Archiving and Email Management by Sherpa Software (E-mail this company)

Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Oracle versus SAP: The Battle for Small and Medium-Sized Businesses (SMBs) by Oracle Corporation.

March 2008 - (Free Research)
Oracle and SAP are both ramping up their efforts to attract small and medium-sized businesses (SMBs) to their enterprise applications. Nucleus Research decided to investigate the success SMBs are having with Oracle and SAP enterprise applications. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

EIU Whitepaper: Technology and Growth at Mid-Sized Companies by Oracle Corporation.

September 2008 - (Free Research)
Small to mid-sized enterprises (SMEs) that make intelligent use of technology are able to grow faster - and more profitably - than their rivals. This paper provides the details. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Ten Components of Effective ERP Governance by Epicor Software Corporation.

September 2008 - (Free Research)
Often ERP implementations fail to recognize the need for enterprise level governance until post-implementation issues have highlighted the gap between IT oriented governance and the governance needed for ERP. Read this Gartner report to learn more. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Managing Growth and Cash Flow for Small and Medium-Sized Businesses by Cisco Systems, Inc

February 2008 - (Free Research)
According to the Small Business Administration, 80 percent of small businesses fail in the first year, sadly, the problem is often cash flow, not lack of sales. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Best Practices for Configuring and Deploying SAP ERP Using HP Proliant Servers, HP Storage Works 8000 Enterprise Virtual Array, Windows Server and Microsoft SQL Server by Hewlett-Packard Company

March 2008 - (Free Research)
The best practices and additional information presented in this paper clearly explain how to effectively plan for and productively use a fully operational SAP NetWeaver production landscape on an HP server and storage infrastructure. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How to Take the Pain out of Prospecting by Cisco Systems, Inc

February 2008 - (Free Research)
Trying to forecast the future is rife with risk, yet every business, regardless of size, needs to try. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Protecting Server Data in Small and Medium-sized Businesses by Iron Mountain Digital

September 2008 - (Free Research)
Protecting critical data stored on servers in small and midsized businesses is increasingly challenging. This paper examines current methods use in protecting server data -- as well as the solutions designed to optimize data protection programs. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Sizing the Backup System by Overland Storage.

April 2008 - (Free Research)
View this expert Videocast for insights from Preston and discover how to make the most practical backup choice for your storage environment. 
(VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Data Deduplication and VTLs - Data Protection for Organizations of All Sizes by Overland Storage.

February 2008 - (Free Research)
Smaller businesses cannot always afford the data protection solutions that are designated for larger enterprises. This white paper highlights new appliances that help smaller organizations achieve the data protection requirements of larger companies. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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