Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Foglight - Application Management to Unify IT and the Business by Quest Software, now a part of Dell. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software, now a part of Dell.

Eliminating Downtime Helps Alexandria Police Department Keep the Peace by Neverfail March 07, 2013 - (Free Research) Access this two-page case study to learn how the Alexandria, VA Police Department eliminated downtime in order to maintain constant communication between the officers and dispatchers.  (WHITE PAPER) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware August 12, 2009 - (Free Research) Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more  (WEBCAST) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Build a Business Case: Using Visualization and Collaborative Design to Transform Enterprise Software Development by iRise May 22, 2013 - (Free Research) Traditional methods of software development no longer meet the requirements of today's complex IT environment. In this resource, learn how a holistic, collaborative approach to software development, with a focus on visualiztion and collaborative design, can help your organization deliver dramatic improvements in software quality.  (WHITE PAPER) READ ABSTRACT |

Key Capabilities of a Service Virtualization Solution by CA Technologies October 31, 2012 - (Free Research) Most IT teams struggle with system constraints that delay development projects and affect software quality. This white paper explores how service virtualization can help your development team achieve faster, less risky release processes by simulating various required components for testing environments.  (WHITE PAPER) READ ABSTRACT |

Justifying a Computer Incident Response Plan by SecureWorks February 07, 2013 - (Free Research) This essential resource explores the need for effective incident response in order to reduce the costs of data breaches and mitigate risk. It also outlines best practices for creating an effective Computer Incident Response Plan (CIRP) – read on to learn more now.  (WHITE PAPER) READ ABSTRACT |

Unitrends Backup & Recovery Solutions and Disaster Recovery Best Practices by Unitrends May 21, 2013 - (Free Research) This white paper explores a backup and recovery solution that grows with your changing business environment to meet your organization's quick recovery demands. Read on to discover what constitutes a solid disaster recovery solution and find out why one size doesn't fit all when it comes to a disaster recovery strategy.  (WHITE PAPER) READ ABSTRACT |

Accelerate cloud and composite application delivery by Hewlett-Packard Company November 30, 2012 - (Free Research) In this informative resource, find out what you need to know about implementing service virtualization, the various capabilities of this technology, and how to best integrate virtualization with your application lifecycle management (ALM) strategy.  (WHITE PAPER) READ ABSTRACT |

Disaster Recovery: A CIO’s First Line of Defense by Dell and VMware March 05, 2013 - (Free Research) Access this e-guide for an expert Q&A discussion with independent consultant and auditor, Paul Kirvan, on developing an effective disaster recovery and business continuity plan. In addition, compare the gains and losses for today's DR management.  (EGUIDE) READ ABSTRACT |

Fundamentals for Building a Highly Effective and Cost-Efficient Disaster Recovery Solution by Dell and VMware February 22, 2013 - (Free Research) This comprehensive white paper reveals the 3 key building blocks for creating and sustaining a cost-efficient disaster recovery plan for your small or midsize business. Read now to learn more.  (WHITE PAPER) READ ABSTRACT |

Crossing the DevOps chasm by CA Technologies May 17, 2013 - (Free Research) Every company wants to deliver apps faster and with less cost, but development and operations remain separated by the challenging release step. Check out this white paper to learn how you can bridge major gaps in your delivery lifecycle, so that you can achieve rapid deployment times and better feedback from IT operations for quicker adjustments.  (WHITE PAPER) READ ABSTRACT |

A Rational approach to integration testing by IBM July 31, 2012 - (Free Research) Learn strategic approaches to integration testing that will mitigate the risks of system change and improve quality.  (WHITE PAPER) READ ABSTRACT |

DirecTV talking about using CA LISA by CA Technologies May 17, 2013 - (Free Research) In this brief webcast, hear from the CIO of DirecTV discuss how they're leveraging service virtualization to streamline the application development and testing processes. Find out how the company is able to cut testing time from months to hours by watching now!  (WEBCAST) READ ABSTRACT |

CA Service Virtualization Overview by CA Technologies April 30, 2012 - (Free Research) This brief video gives an introduction to service virtualization and explores how it can get you the access to all your application's dependent systems at any time during the build and test process. Watch to learn how you can drastically accelerate the entire app development lifecycle.  (WEBCAST) READ ABSTRACT |

Bloor Research Market Update: Service Virtualization by CA Technologies September 30, 2012 - (Free Research) In this concise resource, explore the current service virtualization market, including current market trends, issues, and technology vendors.  (WHITE PAPER) READ ABSTRACT |

VOKE Market Snapshot Report - Lifecycle Virtualization by CA Technologies November 07, 2011 - (Free Research) This informative resource explores how life cycle virtualization accelerates the software development life cycle while lowering costs, increasing quality, delivering a faster time-to-market, and reducing defects.  (WHITE PAPER) READ ABSTRACT |

ITKO and InfoSys: A Practitioners Approach to Successfully Implementing Service Virtualization by CA Technologies December 31, 2011 - (Free Research) This helpful resource takes you step-by-step through the virtualization process, and provides a practitioner's methodology for a successful service virtualization implementation.  (WHITE PAPER) READ ABSTRACT |

Service Virtualization 101 w/ John Michelsen by CA Technologies April 30, 2012 - (Free Research) This brief webcast provides an easy-to-understand introduction to service virtualization and highlights the benefits of implementing this technology into your software development lifecycle.  (WEBCAST) READ ABSTRACT |

Business Continuity and Disaster Recovery for Virtual Infrastructure by Veeam Software April 05, 2013 - (Free Research) This handbook offers key strategies for improving disaster recovery plans for virtual infrastructures.  (EBOOK) READ ABSTRACT |

Developing Effective DR/BC Plans by SearchDisasterRecovery.com May 15, 2013 - (Free Research) This handbook offers tips on how to develop and implement an effective disaster recovery plan.  (ESSENTIAL GUIDE) READ ABSTRACT |

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.  (WHITE PAPER) READ ABSTRACT |

Optimizing Service – Driven Businesses by Ramco Systems May 2013 - (Free Research) This white paper introduces an approach to service resource and planning (SRP) that allows you to tackle the challenges of the professional services sector head-on by gaining true visibility into resource availability, consolidating disparate systems, processes and data, and more.  (WHITE PAPER) READ ABSTRACT |

Service Virtualization and DevTest Cloud by CA Technologies February 2011 - (Free Research) This white paper explores how leveraging a cloud platform for dev and test labs, or a "DevTest Cloud" can help solve development constraints by creating virtual test environments and simulating unavailable or costly test components.  (WHITE PAPER) READ ABSTRACT |

Total Quality Assurance for Businesses with a Global Business Plan by IFS February 2013 - (Free Research) Establishing a business that is competitive on a global spectrum can be challenging. View this white paper to learn more about how you can deploy a complete quality assurance package that provides the support your business needs. It outlines what you should be looking for in a source so you can be certain you've made the right selection.  (WHITE PAPER) READ ABSTRACT |

Four reasons why you need to consolidate your various ERP packages by IFS July 2012 - (Free Research) Leveraging multiple enterprise resource planning (ERP) products is costing your organization valuable budget dollars. Discover four reasons to consolidate to a single ERP product, the typical obstacles holding organizations back and how to get around them, and much more.  (WHITE PAPER) READ ABSTRACT |

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