WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

City of Miami Reduces EMS Response Times Through IT Modernization and Eliminates 50% of IT Costs by Micro Focus, Ltd July 22, 2010 - (Free Research) Read this case study to learn how the City of Miami Reduced EMS Response Times Through IT Modernization and Eliminated 50% of IT Costs.  (WHITE PAPER) READ ABSTRACT |

Why a Shop Floor Execution (SFX) System Is an Essential Complement to Enterprise Systems by Casco Development, Inc. July 2008 - (Free Research) Shop Floor Execution (SFX) automates and streamlines factory operations by combining three popular applications: Labor Management, Machine Utilization and Paperless Dispatching. This provides the essential tools for real-time production process management  (WHITE PAPER) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.  (CASE STUDY) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware August 2009 - (Free Research) Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more  (WEBCAST) READ ABSTRACT |

EMC Virtual Infrastructure Data Protection by EMC Corporation EMC Virtual Infrastructure Data Protection solutions guard your virtual infrastructure applications and data from downtime and provide the availability you expect for critical workloads. It combins backup and recovery technologies with VMware server virtualization.  (SOFTWARE PRODUCT)

EMC File Virtualization Solutions by EMC Corporation EMC File Virtualization Solutions comprise both technology assessment and design services to help your IT organization optimize its network-attached storage investments. Simplify management and optimize the efficiency of network-attached storage.  (SOFTWARE PRODUCT)

EMC Backup and Recovery by EMC Corporation EMC Backup and Recovery solutions enable you to strengthen your data protection, streamline backup and recovery, and meet a wide range of service levels, even for the largest data volumes.  (SOFTWARE PRODUCT)

CA Wily Customer Experience Manager by CA Technologies. December 2008 - (Free Research) Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs.  (DATA SHEET) READ ABSTRACT |

7 Ways Shop Floor Execution (SFX) Can Help with Lean Manufacturing and Complement ERP Systems by Casco Development, Inc. July 2008 - (Free Research) Lean manufacturing is a philosophy committed to the total elimination of waste. There are seven types of waste that plague manufacturing. Shop Floor Execution (SFX) can help minimize or eliminate all of them.  (WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

jQuery on Rails (The Real Ones) by The Ajax Experience January 2009 - (Free Research) The talk examines how to develop and enterprise solution for leveraging a diverse server-side framework portfolio and deliver a consistent experience to end users.  (PODCAST) READ ABSTRACT |

How to use Collaboration Oriented Architectures by ComputerWeekly.com November 2010 - (Free Research) Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1.  (WHITE PAPER) READ ABSTRACT |

CW+ Open Group: The Open Group Architecture Framework (TOGAF™ 9) and the US Department of Defense Architecture Framework by ComputerWeekly.com October 2010 - (Free Research) Numerous architecture framework standards have been developed and matured over the past decade and the focus of these frameworks is diverse. Many engineers believe there is an ―either or‖ decision to be made regarding these frameworks; however, this is not always the case.  (WHITE PAPER) READ ABSTRACT |

Kaseya IT Automation Framework by Kaseya International Limited April 2011 - (Free Research) The Kaseya IT Automation Framework is purpose-built for this “next era of computing”, with a comprehensive feature set for the automation of the IT tasks needed to manage and maintain an organization’s complex infrastructure of systems and devices.  (TECHNICAL ARTICLE) READ ABSTRACT |

Integrated System Management and Support by Oracle Corporation March 2011 - (Free Research) In the typical IT environment, organizations operate in a divided world of systems management and support. IT departments often treat these two fundamental areas as distinct silos causing gaps for IT employees, who spend too much time and manual effort resolving system problems. This creates both higher risks and higher costs for IT.  (WHITE PAPER) READ ABSTRACT |

Implementing Metadata-Driven ETL Using Semantic Types by Expressor Software October 2011 - (Free Research) Read this white paper to learn how you can overcome many data integration challenges.  (WHITE PAPER) READ ABSTRACT |

The A to Z of Mobile Workforce Scheduling Optimization by ClickSoftware December 2011 - (Free Research) This resource offers key advice and recommendations for strategically choosing and implementing an effective mobile workforce scheduling optimization strategy. Continue reading to learn all you need to know to realize workforce scheduling success today.  (WHITE PAPER) READ ABSTRACT |

Getting Started with ASP.NET to Oracle 11g Using the ADO.NET Entity Data Framework by Progress Software July 2010 - (Free Research) This tutorial demonstrates how you can easily connect Microsoft Visual Studio to an Oracle 11g server by using the Progress DataDirect Connect for ADO.NET in conjunction with the ADO.NET Entity Framework. This set up lets you fully exploit the power of MS’s ADO.NET Entity Data Framework when working with Oracle without needing to write any code.  (TECHNICAL ARTICLE) READ ABSTRACT |

The Banking Industry Architecture Network and TOGAF by ComputerWeekly.com February 2012 - (Free Research) This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture.  (ESSENTIAL GUIDE) READ ABSTRACT |

Implementing Intel vPro Technology to Drive Down Client Management Costs by Intel Corporation December 2008 - (Free Research) Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program.  (WHITE PAPER)

HSBC Calculates Improved IT Support Productivity and Patch Management by Intel Corporation April 2009 - (Free Research) In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.  (WHITE PAPER)

Getting Started with LINQ and Entity SQL Queries to Oracle 11g Using the ADO.NET Entity Framework by Progress Software July 2010 - (Free Research) This article explores how easy it is to connect Microsoft Visual Studio to an Oracle 11g server by using the Progress DataDirect Connect for ADO.NET in conjunction with the ADO.NET Entity Framework. This configuration lets you fully exploit the power of Microsoft’s ADO.NET Entity Data Framework when working with Oracle.  (TECHNICAL ARTICLE) READ ABSTRACT |

Enterprise Performance Management - Management Excellence Metrics Reloaded by Oracle Corporation September 2008 - (Free Research) In this exclusive white paper from Oracle, read how Oracle’s Strategy-to-Success management framework provides that critical framework context.  (WHITE PAPER) READ ABSTRACT |

Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework by ComputerWeekly.com January 2012 - (Free Research) Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group.  (ESSENTIAL GUIDE) READ ABSTRACT |

SearchCompliance.com E-Guide: The Guide to GRC Frameworks and Implementation by BWise October 2010 - (Free Research) This E-Guide breaks down the GRC layers and the hierarchical relationship, with vital solutions to minimizing enterprise risk and maintaining compliance regulations. Learn how loopholes in an organization’s GRC systems can lead to risk and prevent the creation of an efficient system for the organization.  (EGUIDE) READ ABSTRACT |

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