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Why a Shop Floor Execution (SFX) System Is an Essential Complement to Enterprise Systems by Casco Development, Inc.

July 2008 - (Free Research)
Shop Floor Execution (SFX) automates and streamlines factory operations by combining three popular applications: Labor Management, Machine Utilization and Paperless Dispatching. This provides the essential tools for real-time production process management 
(WHITE PAPER) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. 
(CASE STUDY) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware

August 2009 - (Free Research)
Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more 
(WEBCAST) READ ABSTRACT |

Case study: Rid your organization of I/O latency drag by SanDisk Corporation (E-mail this company)

March 2014 - (Free Research)
This case study features a merchandising organization's deployment of a 'set and forget' software solution that optimally aligned with their SSD and data workload. 
(CASE STUDY) READ ABSTRACT |

City of Miami Reduces EMS Response Times Through IT Modernization and Eliminates 50% of IT Costs by Micro Focus, Ltd

July 2010 - (Free Research)
Read this case study to learn how the City of Miami Reduced EMS Response Times Through IT Modernization and Eliminated 50% of IT Costs. 
(WHITE PAPER) READ ABSTRACT |

7 Ways Shop Floor Execution (SFX) Can Help with Lean Manufacturing and Complement ERP Systems by Casco Development, Inc.

July 2008 - (Free Research)
Lean manufacturing is a philosophy committed to the total elimination of waste. There are seven types of waste that plague manufacturing. Shop Floor Execution (SFX) can help minimize or eliminate all of them. 
(WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. 
(CASE STUDY) READ ABSTRACT |

Whitepaper: Understanding WAS z/OS Thread Tuning Considerations (April 2013) by IBM

April 2013 - (Free Research)
This diagram that features extensive notes will help you understand the relationship between HTTP clients and thread tuning on WAS z/OS. 
(WHITE PAPER) READ ABSTRACT |

CA Wily Customer Experience Manager by CA Technologies.

December 2008 - (Free Research)
Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs. 
(DATA SHEET) READ ABSTRACT |

Dell ProSupport Plus: Going to the Ends of the Earth by Dell, Inc. and Intel®

April 2013 - (Free Research)
In this brief video, explore how Dell ProSupport Plus goes above and beyond the traditional expectations of customer service with round-the-clock support and proactive monitoring, as well as preventative recommendations. 
(WEBCAST) READ ABSTRACT |

The A to Z of Mobile Workforce Scheduling Optimization by ClickSoftware

December 2011 - (Free Research)
This resource offers key advice and recommendations for strategically choosing and implementing an effective mobile workforce scheduling optimization strategy. Continue reading to learn all you need to know to realize workforce scheduling success today. 
(WHITE PAPER) READ ABSTRACT |

Integrated System Management and Support by Oracle Corporation

March 2011 - (Free Research)
In the typical IT environment, organizations operate in a divided world of systems management and support. IT departments often treat these two fundamental areas as distinct silos causing gaps for IT employees, who spend too much time and manual effort resolving system problems. This creates both higher risks and higher costs for IT. 
(WHITE PAPER) READ ABSTRACT |

Implementing Intel vPro Technology to Drive Down Client Management Costs by Intel Corporation

December 2008 - (Free Research)
Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program. 
(WHITE PAPER)

HSBC Calculates Improved IT Support Productivity and Patch Management by Intel Corporation

April 2009 - (Free Research)
In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology. 
(WHITE PAPER)

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications. 
(SOFTWARE PRODUCT)

EMC Virtual Infrastructure Data Protection by EMC Corporation

EMC Virtual Infrastructure Data Protection solutions guard your virtual infrastructure applications and data from downtime and provide the availability you expect for critical workloads. It combins backup and recovery technologies with VMware server virtualization. 
(SOFTWARE PRODUCT)

EMC File Virtualization Solutions by EMC Corporation

EMC File Virtualization Solutions comprise both technology assessment and design services to help your IT organization optimize its network-attached storage investments. Simplify management and optimize the efficiency of network-attached storage. 
(SOFTWARE PRODUCT)

EMC Backup and Recovery by EMC Corporation

EMC Backup and Recovery solutions enable you to strengthen your data protection, streamline backup and recovery, and meet a wide range of service levels, even for the largest data volumes. 
(SOFTWARE PRODUCT)

Continuous Delivery is Reshaping the Future of ALM by CA Technologies.

July 2013 - (Free Research)
In this informative report from Forrester Research, Inc., learn how to improve your application lifecycle management (ALM) strategy and strive towards continuous delivery for increased reliability, reduced risks, and decreased costs. Get recommendations from Forrester's analysts on moving forward. 
(WHITE PAPER) READ ABSTRACT |

9 reasons why Citrix NetScaler beats the competition by Citrix

December 2012 - (Free Research)
Application delivery controllers (ADC) are a necessary tool for many IT departments today.┬áThis guide explores the Citrix NetScaler and 9 ways it can benefit your business. 
(WHITE PAPER) READ ABSTRACT |

Mobile Application Delivery: The Next Frontier by SearchSecurity.com

February 2014 - (Free Research)
BYOD, plus virtualization and cloud computing, offer IT new ways to address mobile application delivery and mobile device security. A good mobile app plan includes all of them. 
(EBOOK) READ ABSTRACT |

ESG Lab Validation Report by Limelight Networks, Inc.

February 2014 - (Free Research)
This guide examines the performance of dynamic content delivery between leading content delivery networks and outlines strategies for enhancing your network. 
(WHITE PAPER) READ ABSTRACT |

Making DevOps Real for Power Systems by IBM

May 2013 - (Free Research)
Access this resource for a Q and A with Hayden Lindsey, vice president and Distinguished Engineer of IBM Rational Software, on the subject of enterprise-wide DevOps. 
(WHITE PAPER) READ ABSTRACT |

Industrialised delivery: The next stage in outsourcing evolution by Hewlett-Packard Limited

October 2013 - (Free Research)
This on-demand webcast explores how your organization can achieve the true scale of outsourcing with industrialized delivery. 
(WEBCAST) READ ABSTRACT |

Meeting Market Demands for Delivery of Innovative, New Application Services by CA Technologies.

October 2013 - (Free Research)
Today's customers won't wait years or even months for the next software release, and they won't tolerate performance problems when it arrives. In order to keep up with the increased pace of the market, software development organizations are aiming to accelerate release cycles, as well as shorten customer feedback loops. 
(WHITE PAPER) READ ABSTRACT |

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