Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Why a Shop Floor Execution (SFX) System Is an Essential Complement to Enterprise Systems by Casco Development, Inc. July 2008 - (Free Research) Shop Floor Execution (SFX) automates and streamlines factory operations by combining three popular applications: Labor Management, Machine Utilization and Paperless Dispatching. This provides the essential tools for real-time production process management  (WHITE PAPER) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.  (CASE STUDY) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware August 2009 - (Free Research) Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more  (WEBCAST) READ ABSTRACT |

CA Wily Customer Experience Manager by CA Technologies. December 2008 - (Free Research) Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs.  (DATA SHEET) READ ABSTRACT |

City of Miami Reduces EMS Response Times Through IT Modernization and Eliminates 50% of IT Costs by Micro Focus, Ltd July 2010 - (Free Research) Read this case study to learn how the City of Miami Reduced EMS Response Times Through IT Modernization and Eliminated 50% of IT Costs.  (WHITE PAPER) READ ABSTRACT |

7 Ways Shop Floor Execution (SFX) Can Help with Lean Manufacturing and Complement ERP Systems by Casco Development, Inc. July 2008 - (Free Research) Lean manufacturing is a philosophy committed to the total elimination of waste. There are seven types of waste that plague manufacturing. Shop Floor Execution (SFX) can help minimize or eliminate all of them.  (WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company) WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.  (SOFTWARE PRODUCT)

Dell ProSupport Plus: Going to the Ends of the Earth by Dell and VMware April 2013 - (Free Research) In this brief video, explore how Dell ProSupport Plus goes above and beyond the traditional expectations of customer service with round-the-clock support and proactive monitoring, as well as preventative recommendations.  (WEBCAST) READ ABSTRACT |

Integrated System Management and Support by Oracle Corporation March 2011 - (Free Research) In the typical IT environment, organizations operate in a divided world of systems management and support. IT departments often treat these two fundamental areas as distinct silos causing gaps for IT employees, who spend too much time and manual effort resolving system problems. This creates both higher risks and higher costs for IT.  (WHITE PAPER) READ ABSTRACT |

The A to Z of Mobile Workforce Scheduling Optimization by ClickSoftware December 2011 - (Free Research) This resource offers key advice and recommendations for strategically choosing and implementing an effective mobile workforce scheduling optimization strategy. Continue reading to learn all you need to know to realize workforce scheduling success today.  (WHITE PAPER) READ ABSTRACT |

Implementing Intel vPro Technology to Drive Down Client Management Costs by Intel Corporation December 2008 - (Free Research) Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program.  (WHITE PAPER)

HSBC Calculates Improved IT Support Productivity and Patch Management by Intel Corporation April 2009 - (Free Research) In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.  (WHITE PAPER)

EMC Virtual Infrastructure Data Protection by EMC Corporation EMC Virtual Infrastructure Data Protection solutions guard your virtual infrastructure applications and data from downtime and provide the availability you expect for critical workloads. It combins backup and recovery technologies with VMware server virtualization.  (SOFTWARE PRODUCT)

EMC File Virtualization Solutions by EMC Corporation EMC File Virtualization Solutions comprise both technology assessment and design services to help your IT organization optimize its network-attached storage investments. Simplify management and optimize the efficiency of network-attached storage.  (SOFTWARE PRODUCT)

EMC Backup and Recovery by EMC Corporation EMC Backup and Recovery solutions enable you to strengthen your data protection, streamline backup and recovery, and meet a wide range of service levels, even for the largest data volumes.  (SOFTWARE PRODUCT)

The 2013 Application and Service Delivery Handbook by Jim Metzler by Silver Peak June 2013 - (Free Research) The goal of the 2013 Application and Service Delivery Handbook is to help IT organizations ensure acceptable application and/or service delivery when faced with both the first generation, as well as the emerging second generation of application and service delivery challenges.  (WHITE PAPER) READ ABSTRACT |

How to automate hybrid delivery in three steps by Hewlett-Packard Company November 2012 - (Free Research) This white paper introduces a next-generation converged cloud, which combines traditional IT with public, managed and private clouds, and discusses the benefits of an automated hybrid delivery model. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Application Delivery Optimization: Expert Roadmap by F5 Networks June 2013 - (Free Research) This e-guide from SearchNetworking.com details the new requirements being asked of the network and explores how you can meet the bandwidth demands of today's applications with an application delivery optimization (ADO) solution.  (EGUIDE) READ ABSTRACT |

Key Opportunities and pitfalls on the road to continuous delivery by ZeroTurnaround November 2012 - (Free Research) In this e-guide, experts discuss the opportunities of continuous delivery in ALM and the challenges, as well as five lessons for making continuous integration simple.  (EGUIDE) READ ABSTRACT |

Akamai's Application Acceleration Services: Transform the Internet into a Business-Ready Application Delivery Platform by Akamai Technologies December 2008 - (Free Research) The Akamai EdgePlatform addresses the root-causes of Internet performance and scale bottlenecks by intelligently placing itself between the end-user and origin data-center as an overlay network to the Internet.  (WHITE PAPER) READ ABSTRACT |

Broadcast Delivery of Multimedia Content to Mobile Users by QUALCOMM Incorporated February 2012 - (Free Research) Discover how a broadcast delivery can help you overcome the issues with the currently used HTTP delivery method. Avoid bottlenecks and improve user-experience, all in a cost-effective manner.  (WHITE PAPER) READ ABSTRACT |

Limelight Networks Content Delivery Network (CDN) by Limelight Networks, Inc. March 2009 - (Free Research) Whether your goal on the web is to inform, sell, entertain, or persuade, your site needs to meet the expectations of today's Internet users. Rich web pages, rapid fire communications, huge software downloads, and an expanding universe of digital media require a new approach to content delivery. Read this paper to see what Limelight has to offer.  (WHITE PAPER) READ ABSTRACT |

Orica ChemNet Mobilizes Vehicle Scheduling & Proof of Delivery by Kony May 2013 - (Free Research) This brief case study explores how Orica Chemnet, a manufacturer and supplier of industrial and specialty chemicals, improved business processes by implementing an integrated vehicle scheduling and delivery confirmation system.  (CASE STUDY) READ ABSTRACT |

Keys to SAP Application Acceleration: Advances in Delivery Systems by Citrix September 2008 - (Free Research) It is essential that SAP applications and network infrastructures be considered together as a "application infrastructure" that supports strategic business objectives. This paper examines the challenges associated with SAP application delivery  (WHITE PAPER) READ ABSTRACT |

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