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Featured Sponsors
TimeSummit by Exaktime
Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports.
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PocketClock/GPS by Exaktime
While JobClock is designed to be locked down and left at a jobsite 24/7, PocketClock/GPS is a portable solution that is ideal for:
-Crews on the move,
-Multiple cost codes,
-Service and route work
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Customer Experience Exchange, Issue 7 by SearchCRM
November 13, 2012 - (Free Research)
This 3-article E-Zine offers analysis and advice for the CEM professional. In the featured article, Cameron Kittle reviews CEM technologies and shares the thoughts of industry observers who stress that a company should first know what it intends to do with its wired connection to customers. Continue on for this article and more.
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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry
February 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
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Recovery Manager for Active Directory by Dell Software
Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.
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Best Practices in Creating a Strategic Finance Function by SAP America, Inc.
January 2009 - (Free Research)
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.
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South Windsor, Conn. Improves Efficiency and Optimizes Manpower with a Mobile GPS Solution by BlackBerry
December 2008 - (Free Research)
South Windsor, Conn., is using smartphones to track the locations of public works crews in real time, enabling increased productivity and reduced operational costs. This is made possible by the combined use of BlackBerry smartphones, Freeance applications and existing GIS data. Read this case study to learn more!
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ESET: Threat Center by ESET
September 2010 - (Free Research)
IT managers need new solutions to combat ever changing threats to their security. ESET’s Internet Threat Map app shows you a map of global Infection rates, based on our daily analysis of over 100,000 samples of malware of all types.
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15 Minutes to a Secure Business: Daily Practices for IT Security Management by McAfee, Inc.
December 2008 - (Free Research)
Read this paper to learn how to enhance security management for small and medium businesses by following a few simple practices. Benefits include: Better overall security posture; spending less time to find and fix outbreaks; more efficient web and email security policies; and a more proactive and comprehensive approach to IT security overall.
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Strategy Guide to Business Risk Mitigation for Healthcare by HP & IntelĀ®
March 2011 - (Free Research)
This whitepaper is a rich media document, and includes IDC Analyst Research, multimedia content, risk assessment tool, solutions brief and up to 3 detailed customer case studies, all embedded within this single dossier.
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SAP Workforce and Scheduling Optimization Demo by ClickSoftware
August 2009 - (Free Research)
Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more
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Presentation Transcript: Iron Mountain - E-mail Management by Iron Mountain
August 2009 - (Free Research)
Read this presentation transcript and free yourself from the daily hassles of e-mail management and fighting the inherent risks of e-mail Spam, viruses and noncompliance. Trust Iron Mountain's enterprise-class, cloud-based e-mail management service for 100% e-mail uptime at a cost savings of up to 60% versus on-premises solutions.
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CA Wily Customer Experience Manager by CA Technologies.
December 2008 - (Free Research)
Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs.
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Network Security for Small Business by Cisco Systems, Inc.
September 2008 - (Free Research)
Achieving effective network security for small business requires a solution designed to fit your needs today and can adapt to tomorrow's threats. This paper examines how best to protect your network, as well as the benefits a secure environment offers.
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Practical Steps to Achieve and Maintain NERC Compliance by Tripwire, Inc.
December 2008 - (Free Research)
This paper describes seven practical steps information security professionals can take to integrate controls into IT production operations, to simultaneously achieve NERC compliance goals, and also IT operational and security goals.
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IBM Information Archive for Email, Files and eDiscovery by IBM
December 2010 - (Free Research)
This paper explains how you can take control of your content with an integrated, end-to-end archiving approach for email and files and Increase the business value of your data while driving down the costs and complexity of the infrastructure all while staying compliant with legal and business mandates.
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Oracle Business Intelligence Suite Enterprise Edition Plus by Oracle Corporation
September 2008 - (Free Research)
Oracle Business Intelligence Suite Enterprise Edition Plus (OBIEE Plus) is a comprehensive suite of enterprise business intelligence (BI) products that delivers a full range of capabilities. Read this data sheet to learn more.
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NetWrix Active Directory Change Reporter - Free! by NetWrix Corporation
July 2010 - (Free Research)
Active Directory change auditing is an important procedure for tracking unauthorized changes and errors to AD configurations. NetWrix AD Change Reporter automates the auditing process to promote both security and compliance.
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