Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies. 

This tutorial presents a framework and financial methodology for deciding whether an enterprise should replace its current "status quo" tape storage solution with a new "proposed" solution, and the economics related to that decision. 

This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers. 

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. 

<p>Read this expert guide to learn four best practices to increase your software testing quality and accuracy while decreasing your overall costs. Also, use this as a guide to inform your managers about how to best manage software testing processes.</p> 

<p>Read this white paper to learn the best practices for testing and configuration that Aberdeen's best-in-class designated organizations used to reduce operating costs by 26% and improve process efficiencies by 41% so you can adopt them to create a streamlined, stable IT environment for your business.</p> 

Check out this white paper to discover why tape may be the best available backup option for today's small and midsize business (SMB). 

The security of SQL Server database servers has become a top priority for database administrators. This article examines best practices that can be employed to secure Microsoft SQL Server 2000 databases. It provides an overview of the security model in SQL Server 2000 and discusses best practices you can employ to secure yours. 

This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money. 

Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm. 

This white paper introduces the five SCM best practices that are essential for software development success. 

In this quickcast, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration” will provide a brief overview of the best practices that can save your organization time and money before and after your next migration project. 

This technical white paper is the second in a series that is designed to help map I/O best practices from the physical world into the virtual world supported by logical domains.