Disaster Businesses Calls White Papers, Disaster Businesses Calls Software, Disaster Businesses Calls Research, Hardware and Services

Mercy Clinic Central Communities - Timely, Expert Response Saves Patient Records by Iron Mountain

March 08, 2012 - (Free Research)

This case study examines how one health care organization was able to recover and restore patient data within months of a major disaster. Read on to see how they did it.

(CASE STUDY)

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Simplifying Entry-Level Backup/Recovery — Quantum Offers New Scalability for the SMB by Quantum Corporation

December 17, 2009 - (Free Research)

In order to deal with unprecedented data growth, small and medium sized businesses (SMBs) need to look into solutions tailored to their specific and changing needs. Read this analyst brief to learn SMB storage best practices, and learn about Quantum’s new additions to the SMB storage market.

(ANALYST BRIEF)

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Quantum DXi6500 Family Improves Backup and Restore Performance, DR and Backup in Virtual Environments by Quantum Corporation

April 28, 2010 - (Free Research)

Considering growing data volumes and an increased demand for quicker backup and easy restore, companies continue to look for the “ideal” backup solution. Read this white paper now to learn about the new Quantum DXi6500 family of backup solutions, which offer deduplication, disk-to-disk performance, DR protection, long-term retention, and much more.

(PRODUCT OVERVIEW)

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Family of Network-Attached Disk Backup Appliances with Deduplication: Quantum DXi6500 by Quantum Corporation

May 10, 2010 - (Free Research)

(PRODUCT OVERVIEW)

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Quantum DXi6500 Family of Network-Attached Disk Backup Appliances with Deduplication by Quantum Corporation

May 10, 2010 - (Free Research)

(PRODUCT OVERVIEW)

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Redefining Backup & Recovery: A Call to CIOs by CommVault Systems, Inc.

May 16, 2012 - (Free Research)

Modernizing your IT environment can be a futile development if you don't keep your backup and recovery operations up to speed.

(WHITE PAPER)

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Quick Start Guide to Disaster Recovery by VMware, Inc.

December 01, 2011 - (Free Research)

Virtualisation has made disaster recovery planning more important than ever before. This ebook presents key findings concerning the implications of a disruption and offers best practices for properly protecting your virtual environment.

(EBOOK)

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How to Accurately Detect and Correct Packet Loss by Silver Peak

December 31, 2010 - (Free Research)

<p>This paper explains how packet loss can be properly measured throughout an enterprise, and what can be done to mitigate its effects in real-time.</p>

(WHITE PAPER)

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VX-X WAN Op Download by Silver Peak

February 03, 2012 - (Free Research)

Download Silver Peak’s VX-Xpress is the world’s first self-service website for Virtual WAN Optimization.

(DOWNLOAD)

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Building a Flexible Virtualized Compute Environment by Dell and VMware

October 04, 2011 - (Free Research)

This white paper looks at the challenges associated with virtualization deployments, such as managing workloads, and discusses the key components of a properly designed virtualized data center. It then presents innovative solutions that achieve the highest and most cost-effective virtualized performance — while aligning IT to business goals.

(WHITE PAPER)

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Tape Vaulting: What You Need to Know About Tape Backup and Archiving by Iron Mountain

March 05, 2012 - (Free Research)

Check out this expert presentation transcript with storage industry analyst Lauren Whitehouse to learn about recent developments in tape that are keeping it relevant.

(PRESENTATION TRANSCRIPT)

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DXi System Eliminates Backup Woes and Protects Critical Data for Unity Builders Group by Quantum Corporation

May 31, 2012 - (Free Research)

Learn how a large company remedied their eclectic data protection strategy with a solution their IT director calls "the most trouble-free device in my data center."

(WHITE PAPER)

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Building blocks for data center DNA by Dell, Inc. and Intel

April 25, 2011 - (Free Research)

By simplifying and automating deployment, retargeting and provisioning workloads, and managing processes for virtualized systems, the Dell Virtual Integrated System (VIS) architecture empowers end users to access resources when they need them. Continue reading to learn more.

(WHITE PAPER)

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Improved Manageability and Availability Spur Move to Virtualize Desktops by AMD and VMware, Inc (E-mail this company)

July 2007 - (Free Research)

Many companies have turned to virtualization technologies for their servers and in their data centers to simplify administration and to reduce management chores and operating costs while maintaining reliability and safeguarding against disasters. Companies are now looking to apply the same technology to their desktop computers.

(WHITE PAPER)

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New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company

May 2012 - (Free Research)

Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.

(WHITE PAPER)

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The Coming Storage Armageddon: What Your Database Administration Isn't Telling You by IBM and Intel

September 2011 - (Free Research)

In this white paper, Stratecast examines the business risks associated with a “let it be” approach to data storage. We present surprisingly easy and cost-effective solutions that can have a high impact on improving the storage environment.

(WHITE PAPER)

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Debunking Security Concerns with Hosted Call Centers by inContact

September 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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Call Recording with BlackBerry Smartphones by BlackBerry

May 2012 - (Free Research)

<p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>

(WHITE PAPER)

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FCR Done Right! by Enkata Technologies

April 2012 - (Free Research)

Access this white paper to learn how to build an operational FCR program without sacrificing your budget.

(WHITE PAPER)

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The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge

September 2011 - (Free Research)

Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.

(WHITE PAPER)

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STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies

April 2012 - (Free Research)

This paper discusses first contact resolution and the offerings for measuring success with FCR.

(WHITE PAPER)

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The Five Fundamentals for a Successful FCR Program by Enkata Technologies

April 2012 - (Free Research)

This paper outlines the five fundamentals for a successful FCR program.

(WHITE PAPER)

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Avaya Aura Contact Center Scripting Demystified by Global Knowledge

May 2011 - (Free Research)

Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.

(WHITE PAPER)

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IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

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