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CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 02, 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

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A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
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Directory Services Integration with Database Enterprise User Security by Oracle Corporation

April 2008 - (Free Research)
This paper presents the EUS deployment options available using Oracle Internet Directory and Oracle Virtual Directory and the use cases will help determine when one is more appropriate than the other based on customer environment. 
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Using Microsoft Active Directory to Address Payment Card Industry (PCI) Data Security Standard Requirements in Heterogeneous Environments by Centrify Corporation

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This white paper outlines the business and technical case for centralizing administration. Learn more about the steps to take with user authentication and access controls as well as how to provide accountability through direct auditing of user activities. 
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Integrating Unix and Linux Systems with Active Directory by Dell Software

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Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc.

June 2009 - (Free Research)
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Meet HDAP: The World's First Large-Cluster, Elastic LDAP v3 Directory Built on "Big Data" Standards by Radiant Logic, Inc.

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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

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The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
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Why Upgrade to WebSphere Application Server V8? by IBM

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SCOPIA Connector for Microsoft Office Communications Server (OCS) 2007 by RADVISION

February 2008 - (Free Research)
The new SCOPIA OCS 2007 Connector enhances the Microsoft solution providing the capability for Office Communicator users to participate in conferences with standards-based video conferencing systems and devices. 
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Security Assertion Markup Language (SAML) - the Essential Guide by Ping Identity Corporation

September 2011 - (Free Research)
This white paper introduces identity federation and the predominant standard, Security Assertion Markup Language, or SAML, to a non-technical audience. Describes why standards like SAML are necessary for implementing scalable, secure federated identity across organizational boundaries. And more! 
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How Microsoft Designs the Virtualization Host and Network Infrastructure by Microsoft Corporation India Pvt Ltd

December 2009 - (Free Research)
This case study provides IT professionals and technical decision makers working in large enterprises with the information they need to plan and deploy server virtualization by using Windows Server 2008 Hyper-V. 
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Moving to Sarbanes-Oxley Compliance in Three Days Using EventTracker by Prism Microsystems Inc.

June 2008 - (Free Research)
The purpose of this document is to explain how EventTracker can help your organization meet the audit reporting requirements of The Sarbanes-Oxley Act of 2002 (SOX). 
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CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

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Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

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The Top 12 Most Difficult Active Directory Management Tasks by Dell Software

October 2008 - (Free Research)
This paper explains the top 12 Most Difficult Active Directory Management Tasks and provides solution for making them easier. 
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Identity Simplification and Consolidation through Virtualization and Synchronization by Agilysys-Sun Technology Solutions

March 2009 - (Free Research)
You'll want to read this paper if simplifying your company's identity and access management (IAM) infrastructures are on your agenda. Directory virtualization provides new opportunities to move towards this goal by abstracting disparate sources of identity data and presenting them in a unified fashion. Read on for details and more information. 
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Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error. 
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