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CRM Buyer’s Guide – 2011 Edition by SearchCRM June 02, 2011 - (Free Research) Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.  (EBOOK)

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 02, 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

BI Trends in Health Care by HP and Microsoft May 04, 2011 - (Free Research) Business intelligence (BI) and data analytics are pushing into health care – and for good reason.  Clinical data can be analyzed to improve patient care and track trends for medical research.  In this expert e-book, gain insight on the benefits of BI from your peers at Maine Medical Center, Scottsdale Health care and Saint Elizabeth Health Care.  (EBOOK)

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc. December 2007 - (Free Research) Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release.  (WEBCAST) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc. June 2009 - (Free Research) When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve.  (WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.  (WHITE PAPER) READ ABSTRACT |

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc. August 2011 - (Free Research) The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.  (EZINE)

Podcast: Using Directory Servers for Intelligent Email Management: Introduction to Directory Servers by Sendmail, Inc. November 2008 - (Free Research) This new podcast series focuses on how businesses can leverage Directory Servers for a more secure and intelligent messaging infrastructure.  (PODCAST) READ ABSTRACT |

Recovery Manager for Active Directory by Quest Software, now a part of Dell Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.  (ASP & SOFTWARE PRODUCT)

The Top 12 Most Difficult Active Directory Management Tasks by Quest Software, now a part of Dell October 2008 - (Free Research) This paper explains the top 12 Most Difficult Active Directory Management Tasks and provides solution for making them easier.  (WHITE PAPER) READ ABSTRACT |

Self-Management of Passwords (SMOP) Version 1.1 by turbo-IT Corporation May 2011 - (Free Research) Active Directory users often have their accounts locked out or forget their passwords.  This download empowers users to perform self service password resets and unlock their accounts eliminating helpdesk calls resulting in increased productivity and reduced costs.  (DEMO) READ ABSTRACT |

Centrify Express 2010.1 by Centrify Corporation August 2010 - (Free Research) Centrify Express is the #1 choice of IT professionals for Active Directory-based single sign-on to Linux and Mac systems.  It is a free solution with more functionality, tools, and upgrade options than alternative offerings.  (DOWNLOAD)

Mastering AD Migrations by Quest Software, now a part of Dell May 2013 - (Free Research) This resource outlines the four key steps for effective Active Directory migration and reviews migration tools specifically designed to help smooth the transition process for your organization.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Integrating Mac OS X into Active Directory by CDW April 2010 - (Free Research) Watch this seminar and learn how the built-in capabilities of Mac OS® X can enable you to integrate Mac OS X and Active Directory in a way that fits best with your environment.  (VIDEOCAST) READ ABSTRACT |

NetWrix Active Directory Change Reporter - Free! by NetWrix Corporation July 2010 - (Free Research) Active Directory change auditing is an important procedure for tracking unauthorized changes and errors to AD configurations. NetWrix AD Change Reporter automates the auditing process to promote both security and compliance.  (DOWNLOAD) READ ABSTRACT |

PowerBroker Change Manager for Active Directory: Continuous Protection for Active Directory by BeyondTrust Corporation April 2013 - (Free Research) Achieve continuous protection and change control management capabilities for Active Directory by downloading your free 30-day trial of PowerBroker Change Manager for Active Directory.  (TRIAL SOFTWARE) READ ABSTRACT |

PowerBroker Recovery for Active Directory: Continuous Recovery for Active Directory by BeyondTrust Corporation April 2013 - (Free Research) Uncover a solution available that monitors and backs up changes in your Active Directory environment, helping your recovery efforts should an unwanted change occur.  (TRIAL SOFTWARE) READ ABSTRACT |

Restructuring, Consolidating, and Merging Active Directory, What You Need to Know Before Your Start by Quest Software, now a part of Dell March 2012 - (Free Research) Access this white paper that presents critical planning decisions and considerations for merging, restructuring, or consolidating active directory domains.  (WHITE PAPER) READ ABSTRACT |

PowerBroker Auditor for Active Directory: Real-Time Change Control for Active Directory by BeyondTrust Corporation April 2013 - (Free Research) Uncover the details of a solution that can help you track the who, what, where, and when for every change made to your Active Directory and Group Policy configurations, helping you maintain compliance and centralize control.  (TRIAL SOFTWARE) READ ABSTRACT |

Active Directory Expert Best Practices and Security Tips by Centrify Corporation December 2012 - (Free Research) Access this expert e-guide for Active Directory best practices and security tips. Learn about securing domain controllers, group policy security settings and more.  (EGUIDE) READ ABSTRACT |

Using Microsoft Active Directory in the Domino World by PistolStar, Inc. February 2009 - (Free Research) Active Directory for Windows-based Lotus shops has left administrators with yet another account to manage. Learn about the password management challenges AD brings and the benefits of enabling users to use AD as a central authentication point.  (WHITE PAPER) READ ABSTRACT |

Ensuring High Availability for Active Directory by Quest Software, now a part of Dell September 2010 - (Free Research) Every Active Directory administrator will agree that the health stability and recoverability of Active Directory is essential for the enterprise. If Active Directory fails, even in the slightest manner, one or all of the services and communications with Active Directory can also fail. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Identity Simplification and Consolidation through Virtualization and Synchronization by Agilysys-Sun Technology Solutions March 2009 - (Free Research) You'll want to read this paper if simplifying your company's identity and access management (IAM) infrastructures are on your agenda. Directory virtualization provides new opportunities to move towards this goal by abstracting disparate sources of identity data and presenting them in a unified fashion. Read on for details and more information.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Securing Naming and Directory Services for Application Defense-in-Depth by IBM May 2011 - (Free Research) Application security professionals depend on infrastructure teams to build a secure foundation; and naming and directory services are a prime example of where this holds true. This tips explains how Lightweight Directory Access Protocol (LDAP), helps assemble a solid platform that applications can trust.  (EGUIDE) READ ABSTRACT |

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