Software for E-mail Recovery, Restoration, Search & Analysis by Kroll OnTrack. Ontrack® PowerControls™ is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server backups and Information more... >> Discover more offerings from Kroll OnTrack.
		Solution Guide for Business Continuity & Disaster Recovery by F5 Networks. IT managers today must be ready for the unexpected, especially in consideration of new industry & government rules concerning data protection & disaster recovery. It is only more... >> Discover more offerings from F5 Networks.
		M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves. Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their more... >> Discover more offerings from Bowen & Groves.

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates Inc. Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.  (SERVICE) GO TO DETAILED REPORT

Verification Services: Fulfilling the Promise of Technology Escrow Agreements by Iron Mountain Digital September 2008 - (Free Research) Forward-thinking technology developers and their customers agree to put source code and other proprietary materials into escrow to secure access. This paper examines the types of verification services by the escrow industry, and why verification has become a best practice for both the licensees and developers.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Real-Time Field Force Optimization: Dynamic Scheduling & Dispatch as SLM Best Practice by Astea International Inc. (E-mail this company) September 2005 - (Free Research) This paper explores how the use of scheduling technology can help companies attain and extend the benefits of SLM by providing service-aware dispatching tools that can greatly improve the efficiency of technicians and dispatchers alike--simultaneously improving service levels and reducing cost.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dialogue by Exstream Software. Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance Application Extensions by Astea International Inc. (E-mail this company) Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices: Technology Escrow-Who’s Using It and Why? by Iron Mountain Digital September 2008 - (Free Research) This paper offers an overview of who is using technology escrow services, as well as why. You’ll learn the key criteria to use in making an effective evaluation when you are ready to select an escrow agent.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Service Lifecycle Management for IT Equipment - Tackling the Profitability Crunch by Astea International Inc. (E-mail this company) August 2005 - (Free Research) The IT Equipment Service market is riddled with complexity, plagued by competition & challenged by shrinking margins. This paper provides insight from recent conversations with leading service companies to discover how SLM principals are being used to combat the complexity, growing competition & shrinking profit margins in the IT Services Industry  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company) Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mail Attender® for Exchange - Mailbox, PST and Public Folder Management by Sherpa Software (E-mail this company) Mail Attender® for Exchange is a scalable content management tool. Administrators can manage information in mailboxes, PST files, desktop/servers and public folders to enforce policy, compliance, and storage quotas. Offers comprehensive statistical reporting capabilities. Free Trial Download  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management by SpringCM April 2008 - (Free Research) This white paper discusses the seven best practices in contract management. It’s time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Recovery Manager for Active Directory by Quest Software, Inc Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company) Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Enterprise Single Sign-On: The Holy Grail of Computing by Quest Software, Inc August 2008 - (Free Research) This whitepaper explains how Quest Software approaches enterprise single sign-on (SSO) and discusses a unique solution that addresses the challenge of having so many user IDs and passwords.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Stand and Deliver Data Protection SLA’s: Strategies for developing Data Protection Service Level Agreements by Storage Decisions and Diligent Technologies Corporation October 2008 - (Free Research) A data protection service level agreement is concerned with the agreed upon, measurable services of protecting a customer’s data according to the requirements laid out in the agreement.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Beyond Logging: Address Security & Compliance with Detailed Audit Trails Linked to Active Directory by Centrify Corporation August 2008 - (Free Research) Watch this webcast and learn about best practices for cross-platform auditing. It also discusses why traditional logging methods are insufficient for meeting today's compliance regulations.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Microsoft Enterprise Service Agreement 2.1 - Rapid Software Assessment and Reporting to Ensure SAM Compliance for LARs by Dell, Inc April 2008 - (Free Research) This paper will demonstrate options and ease of use for partners to ensure its customers meet the new ESa 2.1 compliance standard.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

GFI FAXmaker by GFI Software, Inc. GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Construction Project Management Software by IFS The experience we’ve gained working alongside many of Europe’s leading names in the construction and engineering industries tells us that each industry sector is subject to its own unique requirements.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

11 Things to Know About Active Directory Recovery by Quest Software, Inc April 2008 - (Free Research) This paper addresses what to consider when creating and testing your Active Directory recovery plan. It provides administrators with important insights into the finer points of Active Directory recovery and discusses restoration of data using native tools  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

eCity Receivables - Accounts Receivable & Collections for .Net2.0 by SLINGSHOT. eCity Receivables gives you the tools to tighten credit management, automate billing processes, accelerate collections, efficiently apply payments and resolve payment issues.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Ledger - General Ledger & Financial Reporting for .Net2.0 by SLINGSHOT. The eCity Ledger application speeds the process of preparing and presenting accurate financial information.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Plan - Continuous Supply Chain Planning for .Net2.0 by SLINGSHOT. eCity Plan provides you with an accurate picture of your current supply versus demand position, allowing continual assessment of production status.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ForensiT User Profile Wizard: Domain Migration Tool Saves Time & Money by ForensiT Limited (E-mail this company) User Profile Wizard is a workstation migration tool that joins your machine to a domain, & shares your original user profile with your new domain logon so that you can use all your existing data, & keep the same settings that you always had. With User Profile Wizard, you can build a scalable, enterprise solution to migrate thousands of workstations  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

TechNet Webcast: Virtualization of Production Workloads Including Active Directory, SQL Server, and Others (Level 200) by Microsoft October 2008 - (Free Research) This session presents the Contoso path to SQL Server consolidation and describes the possible solutions that can be deployed.  (WEBCAST) GO TO WEBCAST

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