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Audio Conferencing 2.0: Control Costs & Simplify Administration by Citrix Online

September 10, 2009 - (Free Research)
In this paper, we're taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call. 
(WHITE PAPER) READ ABSTRACT |

Get More Value from Audio Conferencing by Citrix Online

September 10, 2009 - (Free Research)
Listen to this podcast to hear how all-new HiDef Corporate™ leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed. 
(PODCAST) READ ABSTRACT |

Controlling the Cost of Audio Conferencing by Citrix Online

September 10, 2009 - (Free Research)
This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they're doing to control it. 
(WHITE PAPER) READ ABSTRACT |

Robot/SCHEDULE Enterprise by Help/Systems

September 17, 2009 - (Free Research)
Are you prepared for your next audit? This webcast explores a new tool that expands job scheduling and server management to your server. Discover how this approach can help your organization pass its next audit with ease. 
(WEBCAST) READ ABSTRACT |

Online Training Case Study by SyberWorks, Inc.

December 2008 - (Free Research)
The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. 
(CASE STUDY) READ ABSTRACT |

IT Automation: Going Beyond the Obvious to Find Real Cost Savings by BMC Software, Inc

September 2009 - (Free Research)
Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings. 
(WHITE PAPER) READ ABSTRACT |

Discover How Easy it is to Troubleshoot Your Enterprise from One Central Scheduling Console by Help/Systems

September 2009 - (Free Research)
Read this paper to learn how to create event-driven schedules based on system events across your enterprise with Robot/SCHEDULE Enterprise. 
(WHITE PAPER) READ ABSTRACT |

Robot/SCHEDULE Enterprise Takes the Tension Out of Job Schedule Audits by Help/Systems

September 2009 - (Free Research)
Learn how Robot/SCHEDULE, the job scheduling and batch management software for IBM AS/400, has helped companies pass their internal and external audits for over 25 years. You can monitor who changed what job, produce reports that prove you are monitoring the schedule, and demonstrate the basic security that prevents unauthorized editing of jobs. 
(WHITE PAPER) READ ABSTRACT |

Drive Your Enterprise with Event-Driven Scheduling by Help/Systems

September 2009 - (Free Research)
Use Event Monitors to create an event-driven schedule for your enterprise using system events on your Windows, UNIX, and Linux servers to launch reactive jobs through Robot/SCHEDULE. 
(WHITE PAPER) READ ABSTRACT |

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP AG

February 2008 - (Free Research)
Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset. 
(WHITE PAPER) READ ABSTRACT |

Virtualization For Better, Faster, More Cost-Effective Quality Assurance by Hewlett-Packard Company

April 2008 - (Free Research)
Read this white paper to learn how adding Surgient VQMS to HP Quality Center helps you centrally manage and allocate test lab resources from HP Quality Center across multiple and distributed teams according to business policies and quotas, and more. 
(WHITE PAPER) READ ABSTRACT |

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)
IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. 
(CASE STUDY) READ ABSTRACT |

Security in the Call Center: Verifying Customer Identities without the Inconvenience by RSA, The Security Division of EMC

September 2009 - (Free Research)
Is securing the Call Center possible without impacting the customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions. 
(WHITE PAPER) READ ABSTRACT |

SMART Steps Toward Consolidated Workload Automation by BMC Software, Inc

April 2009 - (Free Research)
BMC CONTROL-M is a powerful WLA (Workload automation) solution that should be in consideration for any WLA consolidation project. 
(WHITE PAPER) READ ABSTRACT |

Active Administrator Version 5.0.1: Active Directory Management - Free 30 Day Trial! by ScriptLogic Corporation

April 2009 - (Free Research)
Active Directory becomes very complex to manage in Windows networks. Administrators leave, users are given elevated privileges, applications require special accounts - very soon you have an Active Directory full of security weaknesses. 
(TRIAL SOFTWARE) READ ABSTRACT |

ChangeAuditor for Active Directory - Free Trial! by ScriptLogic Corporation

April 2009 - (Free Research)
Microsoft Active Directory, File Systems and Exchange are part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor is the answer. 
(TRIAL SOFTWARE) READ ABSTRACT |

SpotLight on Active Directory: Diagnostic Tool for Troubleshooting in AD Environments - Free Trial! by ScriptLogic Corporation

April 2009 - (Free Research)
How can you tell if your domain controller is experiencing problems with replication or performance? How do you identify resource bottlenecks? We can help. 
(TRIAL SOFTWARE) READ ABSTRACT |

Recovery Manager for Active Directory by ScriptLogic Corporation

April 2009 - (Free Research)
Human error and hardware or software failures can easily corrupt Active Directory. AD objects can often be modified or deleted by mistake and faulty scripts can overwrite attributes. The result is unplanned system downtime and lost user productivity. 
(TRIAL SOFTWARE) READ ABSTRACT |

Manage Oracle Database Users and Roles Centrally in Active Directory or Sun Directory by Oracle Corporation

February 2009 - (Free Research)
This paper illustrates how you can now centrally administer database users and role memberships leveraging your existing LDAP directories. 
(WHITE PAPER) READ ABSTRACT |

The Active Directory Recycle Bin: The End of Third-Party Recovery Tools? by Quest Software

October 2009 - (Free Research)
Windows Server 2008 R2 offers a number of exciting new features, including an expanded Server Core offering, new Active Directory features, and - of special interest to anyone who has ever wished Active Directory had an “undo” button - a sort of recycle bin for Active Directory objects. 
(WHITE PAPER) READ ABSTRACT |

Syberworks Learning Management System Product Suite by SyberWorks, Inc.

March 2008 - (Free Research)
This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance. 
(WHITE PAPER) READ ABSTRACT |

ActiveRoles Server: Active Directory Management - Free Trial! by ScriptLogic Corporation

April 2009 - (Free Research)
Businesses today grow and change at a frantic pace, making Active Directory (AD) management one of the most time-consuming IT tasks. AD administrators struggle to keep up with requests to create, change or remove user access to various network resources. 
(TRIAL SOFTWARE) READ ABSTRACT |

Video Whitepaper: Managing Risk and Uncertainty - An Executive's Guide to Integrated Business Planning by Oracle Corporation

November 2009 - (Free Research)
A time of unprecedented market volatility and competition calls for a new business strategy. View this video white paper to learn how integrated business planning can help your company align strategic, operational, and financial plans. 
(VIDEO) READ ABSTRACT |

ERP Software for Manufacturers - SearchManufacturingERP.com Product Directory 2009 Edition by SearchManufacturingERP

January 2009 - (Free Research)
Compiled by SearchManufacturingERP.com editors, this directory includes ERP software products for process and discrete manufacturers of all sizes, as well as all verticals. It includes software that is meant to be deployed on-premise as well as Software as a Service (SaaS) or on-demand software. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: File Virtualization Explained by F5 Networks UK

October 2009 - (Free Research)
At its most basic, file virtualization is about separating file data from restrictions in how it is accessed and manipulated. It can also ease things when it comes to migrating those storage systems. Read this presentation transcript to find out more about file virtualization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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