InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..

Workforce Management Patient Care & Enhanced Financial Performance by Infor. March 2008 - (Free Research) Learn how comprehensive workforce management processes can transform common challenges of healthcare enterprise into opportunities. Discover how to improve the quality of patient care, meet regulatory compliances and reduce costs. (WHITE PAPER) READ ABSTRACT |

National Healthcare Executives Survey Finds Hospitals Are Transitioning from Manual Patient Flow Methods to Advanced Patient Flow Logistics Systems by Statcom. May 2008 - (Free Research) StatCom's 2007 National Survey on Patient Throughput & Capacity Challenges captures the opinions of U.S. healthcare execs regarding patient flow throughput, bed occupancy & length of stay. (WHITE PAPER) READ ABSTRACT |

Meet Healthcare Business Needs with Document Workflow Technology by Captaris February 2008 - (Free Research) Discover how document-centric workflow will benefit healthcare organizations and how it manages the lifecycle of medical documents and patient records, from the initial capture through process management, delivery and archive stages. (WHITE PAPER) READ ABSTRACT |

SingTel IP VPN - FSI Financial Services Institutions by Singapore Telecommunications Ltd May 2008 - (Free Research) IP VPN technology, with its inherent benefits, can enable Financial Services Institutions (FSI) to reduce their operational expenses while increasing network performance and quality of service offered to both internal and external customers. Read this white paper for more information. (WHITE PAPER) READ ABSTRACT |

Growing Market Share in a Highly Competitive Financial Services Industry by Keynote Systems February 2008 - (Free Research) Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user. (WHITE PAPER) READ ABSTRACT |

Why Financial Services Companies Need Online Backup by EVault Inc., a Seagate Company March 2008 - (Free Research) Financial services companies face the same issues as any IT organization when it comes to data protection. Read this white paper to learn why online backup is a perfect solution for addressing the needs of organizations like financial services companies. (WHITE PAPER) READ ABSTRACT |

Leading Insurance, Financial and Banking Services Provider Replaces Citrix with Ericom's Server Based Computing Solution by Ericom Software May 2008 - (Free Research) Western Financial group was facing a challenge to provide insurance brokers with remote access from the organization’s core insurance application running on Windows terminal Servers. They turned to Ericom to meet those needs. (WHITE PAPER) READ ABSTRACT |

Safeguarding Confidence in the Financial Services Industry by Tripwire Inc August 2008 - (Free Research) Tripwire combines configuration assessment with change auditing to achieve and a known and trusted state, this ensures the integrity of your IT configurations by comparing them against internal policies, compliance standards and security best practices. (WHITE PAPER) READ ABSTRACT |

Financial Services & Consumer Credit: A Primary Target for Fraud by iovation, Inc. April 2008 - (Free Research) iovation ReputationManager is a proven real-time and forensic fraud management solution that provides financial institutions a new layer of device intelligence for screening online customer transactions. (WHITE PAPER) READ ABSTRACT |

StatCom's Patient Flow Logistics and Tracking Software by Statcom. StatCom’s patient flow logistics and tracking software was developed specifically to improve hospital-wide communications, patient throughput and capacity management.  (SOFTWARE PRODUCT)

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Financial Services Firms (Part 1 of 3) by Cisco Systems, Inc February 2008 - (Free Research) Financial services organizations represent a competitive industry that needs to respond quickly to meet customer expectations. (WHITE PAPER) READ ABSTRACT |

Why Video Is Strategic in Financial Services by TANDBERG. March 2008 - (Free Research) This research identifies the social trends, technical drivers, and business drivers that are leading Financial Institutions around the world to adopt videoconferencing strategies - today. (WHITE PAPER) READ ABSTRACT |

Mobility Trends in Financial Services by Avaya, Inc August 2008 - (Free Research) In an executive interview, Avaya's Humphrey D. Chen discusses the role of mobility solutions as catalysts for worker productivity and customer satisfaction in the Financial Services industry. (WHITE PAPER) READ ABSTRACT |

Global Best Practices in Email Security, Privacy and Compliance by Proofpoint, Inc. August 2008 - (Free Research) A new generation of email security solutions is needed to meet the challenges of growing message traffic, rapidly-evolving security threats and increasingly complex data protection and privacy regulations worldwide. (WHITE PAPER) READ ABSTRACT |

Forrester Reports 321% ROI Through Device-Based Fraud Management by iovation, Inc. July 2008 - (Free Research) ReputationManager is a real-time fraud management solution and a forensic fraud analysis tool to identify and reduce the impact of online fraud such as chargebacks, stolen credit cards and identity theft, as well as abusive activity and online harassment. (WHITE PAPER) READ ABSTRACT |

Effective Discharge Begins at Admission: A Patient Placement Systems White Paper by Statcom. June 2008 - (Free Research) Effective discharges begin with admissions and by implementing technology such as a discharge referral system, hospitals and post-acute care facilities can manage the patient flow process at a holistic and comprehensive level. (WHITE PAPER) READ ABSTRACT |

Before & After: Quantifying Business Rule Results in Key Banking Applications by ILOG Inc April 2008 - (Free Research) This white paper details five actual business rule management systems deployments, providing a before and after view for each credit and lending application. (WHITE PAPER) READ ABSTRACT |

Business Process Management - Enabling Innovation and Business Agility in Financial Services by Metastorm February 2008 - (Free Research) This white paper explores how Business Process Management enables organizations to meet automation, efficiency and regulatory requirements. Discover how retail banking, investment banking and insurance sectors have successfully leveraged BPM technology. (WHITE PAPER) READ ABSTRACT |

Lending and Credit Solution Brief by ILOG Inc April 2008 - (Free Research) This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers. (WHITE PAPER) READ ABSTRACT |

The Importance of Patient Flow Logistics Coordination for Effective Discharge by Statcom. May 2008 - (Free Research) Discharge delays create many patient flow constraints which negatively impacts patient satisfaction, safety, hospital capacity, & financial performance. This paper proposes a Patient Flow Logistics Coordination Model to address these... (WHITE PAPER) READ ABSTRACT |

Solving Online Credit Fraud Using Device Identification and Reputation by iovation, Inc. March 2008 - (Free Research) This white paper describes how iovation ReputationManager™ can help financial institutions address the need for effective fraud management when processing online credit applications and financial transactions. (WHITE PAPER) READ ABSTRACT |

Case Study - NASA Federal Credit Union Discovers Online Data Backup by EVault Inc., a Seagate Company March 2008 - (Free Research) In order to reduce the time, cost and risk of using tape backup, NASA Federal Credit Union switched to using online backup solutions. Read this case study to learn why they chose the route they did and how they reaped the benefits from their decision. (CASE STUDY) READ ABSTRACT |

A Unique Approach to Reducing MTTR by NetScout Systems, Inc. June 2008 - (Free Research) Read this paper to find out how to reduce troubleshooting and downtime caused by network and applications problems (WHITE PAPER) READ ABSTRACT |

Business Rule Management Systems and Financial Services: Equifax as a Case Study by ILOG Inc April 2008 - (Free Research) This case study examines Equifax's process of implementing a Business Rule Management System (BRMS) and the lessons learned. It provides readers with an understanding of BRMS as well best practices should they choose to implement a BRMS. (CASE STUDY) READ ABSTRACT |

PCI Compliance - Which Tools Work Best by Vericept Corporation June 2008 - (Free Research) This white paper discusses the advantages of using the Vericept product suite to satisfy the more critical Payment Card Industry (PCI) requirements. (WHITE PAPER) READ ABSTRACT |

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