CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		Captaris® Alchemy®: Document Management Software by Captaris. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris.
		Enterprise Content Management Study, the Value of Standardization of Content Management across the Enterprise by IBM.. A study from research group IDG of CIO Magazine subscribers found that a whopping 75 percent of respondents have an enterprise-wise ECM strategy in place or plans to implement more... >> Discover more offerings from IBM..

Surviving and Thriving in the Customer-Driven Age by Oracle Corporation. September 2008 - (Free Research) The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Empowering the Mobile Enterprise by CDC Software September 2008 - (Free Research) This paper explains how enterprises can achieve a competitive advantage by giving remote workers access to complete CRM application functionality, with or without network connectivity.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Ross Enterprise ERP - Enterprise Resource Planning by CDC Software - Ross Enterprise Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI by OnDemand Software (E-mail this company) May 2007 - (Free Research) This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Essential Guide to ERP for Process Manufacturers: A Practical Guide to Successfully Addressing Your Industry-Specific Requirements by CDC Software - Ross Enterprise (E-mail this company) December 2007 - (Free Research) During the course of a typical software evaluation, it can be very difficult to identify critical ERP system shortcomings without knowing exactly what to look for. This practical guide examines critical ERP areas for process manufacturers in terms of key functional capabilities, data model characteristics, and enabling technologies.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks That Threaten ROI by OnDemand Software. April 2008 - (Free Research) This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and most important identifies the capabilities contained in an effective synchronized content development platform.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Document Imaging: A Guide to Picture Perfect Implementation by Info-Tech Research September 2004 - (Paid) Document imaging technology has matured to the point where it is relatively painless to implement. Explore how document-imaging systems work, and how they can be scaled to meet the needs of your particular environment.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

6 Steps To ERP Implementation Success by IFS February 2008 - (Free Research) Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

New Advances in Enterprise Marketing Solutions by EMC Corporation. July 2008 - (Free Research) This presentation addresses the new challenges marketers face such as Return on Marketing Investment, learning why and where they should invest their marketing dollars and how to achieve better ROI.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Enabling On-demand Content through Interactive Content Management by EMC Corporation. May 2008 - (Free Research) With end-users creating more rich content in the enterprise and the increased demand for interactivity, interactive content management is fast becoming a “must-have” for organizations big and small.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company) Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Guide to Going Paperless: Cut Costs with Document Automation by Equisys Inc February 2008 - (Free Research) Document automation software not only removes the cost of printing and posting paper documents, it also reduces the time involved in document production, archiving and retrieval.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Regulatory Compliance: How Digital Data Protection Helps. by Iron Mountain Digital September 2008 - (Free Research) This white paper presents vital information about the regulatory requirements that enterprises must satisfy and how digital data protection helps enterprises to satisfy these requirements.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Regulatory Compliance: How Digital Data Protection Helps by Iron Mountain Digital July 2008 - (Free Research) This white paper presents vital information about the regulatory requirements that enterprises must satisfy and how digital data protection helps enterprises satisfy these requirements.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Paperless Office-Turning the Page on Paper Use by SpringCM August 2008 - (Free Research) This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Marketing in the Age of Digital Content:The Business Case for an Enterprise Marketing Platform by EMC Corporation. September 2008 - (Free Research) In the age of digital content, marketing departments are increasingly tasked with creating digital experiences to promote their companies' brands.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Removing Internet Anonymity Barriers with IP Intelligence by Digital Element. January 2008 - (Free Research) NetAcuity IP Intelligence technology provides an excellent way to non-invasively gather new intelligence about the online universe, and Digital Element delivers the de facto standard in IP Intelligence.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Leveraging Information for Innovation and Competitive Advantage by IBM. April 2008 - (Free Research) This paper by Hurwitz & Associates provides an overview of what is required to create an environment that leverages information dynamically in your enterprise.  (WHITE PAPER) GO TO WHITE PAPER

Digital Asset Management: Managing the Complexity of Digital Assets to Support Your Business by EMC Corporation. March 2008 - (Free Research) The EMC Documentum® DAM solution allows you to maximize the value of digital assets. Much more than an enterprise repository for digital images.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Solving the Storage Challenges Inherent with Digital Media by DataDirect Networks. February 2008 - (Free Research) Businesses working with digital media are facing some serious challenges when it comes to storage. Read this white paper to learn about a solution with capabilities for solving the most challenging storage requirements for large digital media.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Akamai Digital Asset Solutions for the Media and Entertainment Industry by Akamai Technologies (E-mail this company) If you provide anytime-anywhere online media, you have to overcome irregular traffic, large file sizes, and unpredictable Internet conditions to deliver your media assets quickly and effectively. Akamai Digital Asset Solutions help companies such as CBS, Viacom, Sony Computer Entertainment, and Starz Entertainment Group overcome these challenges.  (SERVICE) GO TO DETAILED REPORT

Philips SpeechExec Enterprise digital dictation workflow system a “force multiplier” for Ohio law firm by PHILIPS Speech Processing May 2008 - (Free Research) Case Study: Ohio law firm implements Philips dictation system so office administrators can easily understand dictation without needing to rewind multiple times.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

An Introduction to the World Digital Asset Management Market by EMC Corporation. March 2008 - (Free Research) DAM is defined as a value chain of software products that enable the archival and management of digitized content.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Online Video: The New Merchandising by Akamai Technologies. September 2008 - (Free Research) This white paper examines the trends in eCommerce video applications, current customer and eRetailer attitudes, and the challenges to successfully delivering high quality online video into their online merchandising strategy.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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