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Computer Weekly – 27 May 2014: Targeting the digital customer by ComputerWeekly.com

May 27, 2014 - (Free Research)
In this week's Computer Weekly, we go behind the scenes of John Lewis's £40m e-commerce transformation plan to find out how to target the digital customer. Starbucks' European CIO talks about the coffee chain's IT strategy. And we evaluate three big suppliers' plans for virtualised networking. Read the issue now. 
(EZINE) READ ABSTRACT |

Customer experience success in the age of mobile by Hewlett-Packard Limited

February 10, 2014 - (Free Research)
This brief on-demand video introduces a digital customer experience partner ecosystem that gives you the power to meet the demands of an increasingly connected, mobile consumer base. 
(WEBCAST) READ ABSTRACT |

Digital CRM and the Customer Experience by IBM

March 24, 2014 - (Free Research)
This e-guide from the experts at SearchCRM.com describes why digital technologies are proving to be the "next big thing" in the world of CRM, and explores the strategies that small businesses are using to stay competitive in e-commerce. 
(EGUIDE) READ ABSTRACT |

Websites are Dead. Long Live Digital Presence by Limelight Networks, Inc.

October 31, 2012 - (Free Research)
In this resource, learn why the website as you know it is dead, and find guidance to help you engage and interact with customers through your content and build a stronger digital presence. 
(WHITE PAPER) READ ABSTRACT |

An Introduction to the World Digital Asset Management Market by EMC Corporation

January 2007 - (Free Research)
DAM is defined as a value chain of software products that enable the archival and management of digitized content. 
(WHITE PAPER) READ ABSTRACT |

Websites are Dead. Long Live Digital Presence by Limelight Networks, Inc.

September 2013 - (Free Research)
As digital channels evolve, so should your business's digital strategy – yet most businesses today still rely solely on websites to generate traffic and attract customers. In order to thrive, you need to engage and interact with customers across a variety of channels. Read on to learn how to get started crafting a strong digital presence. 
(WHITE PAPER) READ ABSTRACT |

Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical by IBM

November 2011 - (Free Research)
As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation. 
(WHITE PAPER) READ ABSTRACT |

How to Beef Up your Digital Presence by Limelight Networks, Inc.

September 2013 - (Free Research)
This white paper discuses how you can get to market faster and seize prospects attention earlier in the buying cycle. Find out how you can convert viewers into paying customers by reading this resource now. 
(WHITE PAPER) READ ABSTRACT |

Advancing Your Digital Marketing Strategy with Webtrends Analytics by WebTrends (E-mail this company)

April 2013 - (Free Research)
In the age of social media, web analytics can help you harness data from a variety of channels to construct and implement an effective, integrated marketing strategy. Check out this helpful white paper to learn how you can advance your digital marketing strategy, grow brand loyalty and build revenue through the use of analytics. 
(WHITE PAPER) READ ABSTRACT |

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com

September 2011 - (Free Research)
Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report. 
(IT BRIEFING) READ ABSTRACT |

BEYOND CLOUD...THE AGE OF THE CUSTOMER How the convergence of key tech trends is changing business forever by IBM

September 2013 - (Free Research)
Explore how you can move your business beyond the cloud and into the way of future IT. 
(EGUIDE) READ ABSTRACT |

eGuide Digital Marketing: Tips For Connecting With Your Customer by LeadLife Solutions

July 2013 - (Free Research)
There are many new tools that claim to enhance customer experience management (CEM) strategies, including social and mobile channels. However, such initiatives can backfire if companies employ the wrong strategies. In this e-guide, learn how to best leverage digital marketing and CEM technologies to gain a deeper understanding of your customers. 
(EGUIDE) READ ABSTRACT |

Managing a More Effective Digital Presence by Limelight Networks, Inc.

September 2013 - (Free Research)
This white paper discusses how an effective digital presence helps engage customers and creates loyalty. Find out how a digital presence platform simplifies the complexity of creating, managing and delivering effective online content. 
(WHITE PAPER) READ ABSTRACT |

Automate Your Business Processes with the Digital Mailroom by Kofax, Inc.

December 2013 - (Free Research)
Check out this exclusive white paper to uncover the tool capable of transforming documentation reception and processing into a more efficient "digital mailroom", so you can improve customer service, reduce costs and more. 
(WHITE PAPER) READ ABSTRACT |

What if? Unleashing the Potential of Digital Signage by Insight

December 2012 - (Free Research)
In this presentation transcript, Principle Analyst Zeus Kerravala of ZK Research reveals the secrets of utilizing digital signage to its fullest potential. Learn the transformations this technology has gone through, where it's going, and how businesses have successfully leveraged its power. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Three simple steps to building a digital framework by ComputerWeekly.com

December 2013 - (Free Research)
Mark Thompson, Digital and IT Director for TUI Travel Specialist & Activity, discusses IT transformation in this PowerPoint presentation. 
(PRESENTATION) READ ABSTRACT |

Computer Weekly 18 October 2011: Download the latest issue of the UK's leading technology publication, where we analyse the latest news in IT and what it means for IT managers by ComputerWeekly.com

October 2011 - (Free Research)
In this week's Computer Weekly, we talk to the CIO of the London 2012 Olympics about progress on the UK's highest-profile IT implementation. We ask customers about Oracle’s long-awaited Fusion Applications; review the latest version of Windows Server; and find out how the Blackberry outage affected corporate customers. Download the new issue now. 
(EZINE) READ ABSTRACT |

Customer Experience Management: Digital tools to create a compelling brand experience by OpenText

May 2013 - (Free Research)
In this resource, discover what it takes to provide consistent customer experiences across multiple channels in order to increase brand loyalty, grow profit margins, and reduce costs. Also, learn how web content management (WCM) tools give you the ability to create these experiences. 
(WHITE PAPER) READ ABSTRACT |

Creating a Digital Strategy to Provide Exceptional Digital Experiences by IBM

February 2014 - (Free Research)
Access the following white paper to uncover the 10 factors that make an exceptional digital experience. Learn what you can do to deliver responsive content, what your team needs to accomplish, where to focus future initiatives, and more. 
(WHITE PAPER) READ ABSTRACT |

From Disney to dishwashers: Digital CRM to change customer experience by IBM

November 2013 - (Free Research)
Access this expert e-guide to uncover how CRM has changed the entire customer experience and how this kind of technology can truly benefit your organization. 
(EGUIDE) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

CW+: Quocirca report: Digital Britain – opportunities and risks for UK businesses by ComputerWeekly.com

September 2010 - (Free Research)
Digital Britain is the UK government’s strategic vision for the UK digital economy. While social inclusion and rights protection are major themes, the plans will also have a significant impact on businesses. 
(WHITE PAPER) READ ABSTRACT |

The Paperless Office-Turning the Page on Paper Use by SpringCM

August 2008 - (Free Research)
This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper. 
(WHITE PAPER) READ ABSTRACT |

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software

September 2008 - (Free Research)
This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email. 
(WHITE PAPER) READ ABSTRACT |

Taking Control with Marketing Optimization by WebTrends (E-mail this company)

April 2013 - (Free Research)
Customers today are asking for an engaging, personalized web experience that pulls them in, and your business needs to deliver. Access this white paper to discover the business case for creating personalized web experiences, and discover how marketers are listening to consumers in order to optimize digital marketing strategies. 
(WHITE PAPER) READ ABSTRACT |

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